Fátima Espinoza Vasquez and Shannon Oltmann
This paper explores the concept of information precarity, tracing some of its foundations to microaggressions and systemic injustices experienced by marginalized populations over…
Abstract
Purpose
This paper explores the concept of information precarity, tracing some of its foundations to microaggressions and systemic injustices experienced by marginalized populations over time as race-based trauma, which functions as a mediating mechanism affecting the information practices of individuals and communities.
Design/methodology/approach
We describe the conceptual background of information precarity, information practices, microaggressions and race-based trauma, then illustrate these concepts through interviews and focus groups from a network of people and organizations helping a Latinx community navigate the COVID crisis.
Findings
The conceptual framework connecting information precarity with microaggressions and race-based trauma provides context and explanation for the information practices of marginalized communities living in information precarity.
Research limitations/implications
The study primarily explored adverse experiences such as microaggressions, which means that instances where Latinx individuals successfully navigated systemic barriers should be further explored. The study is based on the lived experiences of a specific group of Latinx individuals from a particular geographic area. Thus, findings may not be generalizable to all Latinx populations or other marginalized groups. This study’s findings suggest that efforts to improve information access must go beyond providing resources or making more policies. We recommend actions. Recognizing that race-based trauma affects how people engage with information highlights the importance of building and maintaining trust with marginalized communities.
Practical implications
In this study, we suggest actions. Recognizing that race-based trauma affects how people engage with information highlights the importance of building and maintaining trust with marginalized communities. Culturally sensitive outreach strategies such as support networks, community advisory boards, cultural liaisons or information brokers are crucial. Institutions can and should create environments where individuals feel safe to seek and share information with more personalized or community-specific approaches and a long-term commitment to information accessibility.
Originality/value
First, it illustrates the mechanisms through which precarity persists by showing how microaggressions are a systemic barrier that significantly shapes information practices and perpetuates vulnerability. Second, we demonstrated that race-based trauma is a mediating factor in information precarity, highlighting how racism emerges tangibly in everyday interactions as a mediating factor in information practices. Third, we show that information precarity, mediated by race-based trauma, can result in an information practice of avoidance as a protective mechanism to steer clear of unfair treatment and racist behavior.
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The paper aims to explore the value of various notions of precarity for the study of information practices and for addressing inequities and marginalization from an information…
Abstract
Purpose
The paper aims to explore the value of various notions of precarity for the study of information practices and for addressing inequities and marginalization from an information standpoint.
Design/methodology/approach
Several interrelated conceptualizations of precarity and associated terms from outside of library and information science (LIS) are presented. LIS studies involving precarity and related topics, including various situations of insecurity, instability, migration and transition, are then discussed. In that context, new approaches to information precarity and new directions for information practices research are explored.
Findings
Studies that draw from holistic characterizations of precarity, especially those engaging with theories from beyond the field, are quite limited in LIS research. Broader understandings of precarity in information contexts may contribute to greater engagement with political and economic considerations and to development of non-individualistic responses and services.
Originality/value
The presentation of a framework for an initial model of information precarity and the expansion of connections between existing LIS research and concepts of precarity from other fields suggest a new lens for further addressing inequities, marginalization and precarious life in LIS research.
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According to the United Nations High Commissioner for Refugees, the world is experiencing the greatest refugee crisis in recorded history alongside increasingly restrictive limits…
Abstract
According to the United Nations High Commissioner for Refugees, the world is experiencing the greatest refugee crisis in recorded history alongside increasingly restrictive limits on asylum seekers and refugees. In 2020, the US administration established a ceiling for refugees of 18,000 people, the lowest number on record, and only 11,814 refugees were admitted to the United States. The Biden administration has expressed commitments to building a coherent asylum and refugee system and quickly reversing recent detrimental policies. But the administration has cautioned how quickly change might occur, given how “agencies and processes…have been so gutted.”1
2016 to 2020 included an overwhelming series of changes to laws and policies affecting asylum seekers, often with little documented planning or communication, wreaking severe effects on conditions for asylum seekers at the US–Mexico border. These changes had significant consequences for human rights, most notably the linchpin right of access to information. At the US–Mexico border, must the right “to seek, receive and impart information” be fulfilled in order to fulfill the right to asylum?
While information professionals are not expected to be experts in law, they are experts in understanding the link between access to information and the realization of justice and human rights. This chapter investigates the role of the information professional in the fulfillment of the right to asylum, particularly in the context of contemporary asylum seekers at the US–Mexico border, volatile information landscapes, and the legal and historical framework in the United States for seeking asylum.
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Millicent N. Mabi, Heather L. O'Brien and Lisa P. Nathan
Skilled, well-educated African immigrants arrive in Canada with aspirations for more opportunities and a better life, but too often end up with few employment options and…
Abstract
Purpose
Skilled, well-educated African immigrants arrive in Canada with aspirations for more opportunities and a better life, but too often end up with few employment options and precarious jobs. The purpose of this paper is to investigate the experiences of African immigrants attempting to locate suitable, well-compensated employment in Canada. More specifically, this paper reveals how long-standing information poverty frameworks from the field of information behavior are inadequate for understanding intersectional and broader socio-cultural forces influence access to information and employment precarity among African immigrants.
Design/methodology/approach
Data were collected through semi-structured interviews with twenty-five African immigrants in Metro Vancouver. Qualitative content analysis was used to explore participants' employment information seeking and perceptions of information availability using Britz's information poverty framework.
Findings
Participants encountered a range of difficulties when seeking information related to employment, including content, process and identity-related challenges, in alignment with Britz's framework. However, the framework did not fully encompass their information seeking experiences. Limited access to relevant information impacted participants' ability to make timely career decisions, and there was evidence of information inequity resulting from a mismatch between information provision and participants' multifaceted identities.
Originality/value
This research applied Britz's information poverty approaches and provided a map of participants' responses to information seeking challenges. Participants did not fit into the category of information poor as defined by Britz. The findings suggest that the discourse on information poverty would benefit from considerations of the diverse backgrounds of information seekers and the incorporation of cultural dimensions to understandings of information access, information poverty and technology use for information seeking.
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Valerie Nesset, Elisabeth C. Davis, Owen Stewart-Robertson and J. Brice Bible
This paper examines how bonded design (BD), a participatory design methodology, was influenced by the transition to working in a virtual environment necessitated by the…
Abstract
Purpose
This paper examines how bonded design (BD), a participatory design methodology, was influenced by the transition to working in a virtual environment necessitated by the coronavirus disease 2019 (COVID-19) pandemic.
Design/methodology/approach
Abiding by the participatory design tenets of creativity, learning-by-doing and mutual learning, the BD methodology was created for the specific purpose of fostering meaningful communication and interaction between two disparate groups. Previous iterations of BD are discussed, including its naissance with intergenerational teams, its adaptation to provide a framework for a university-wide initiative, the Faculty Information Technology (IT) Liaison Program that brought together faculty members and IT professional staff, and its current use in helping public librarians to develop with older adults, targeted library programming and services.
Findings
Analysis of the findings from the assessment of the BD methodology in different physical contexts demonstrates that the flexibility in the makeup and order of design techniques (discussion, evaluation, brainstorming, prototyping, consensus-building) makes BD potentially adaptable to online spaces. Recommendations for implementing the BD methodology online are outlined. It is argued that BD’s adaptability makes it an ideal method for creating meaningful and productive collaborations within both physical and virtual environments.
Originality/value
The proposed iteration of the BD methodology responds to a need for innovative practices to foster collaborative work in a virtual environment. BD is a unique, inclusive and cost-effective methodology to encourage meaningful interaction and communication between disparate groups in physical or online contexts.
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This paper aims to shed light on the threats that young people living in refugee camps face in their use of Facebook. While social media enable a participatory process of…
Abstract
Purpose
This paper aims to shed light on the threats that young people living in refugee camps face in their use of Facebook. While social media enable a participatory process of communication (Russo et al., 2008), which is based on the agency of the communicator and defined by their own cultural and moral goals (Lee et al., 2023), these platforms can at times be inappropriately pursued if the communicator lacks relevant skills. The outcome of such a pursuit can also inadvertently damage social cohesion in the camp and lead to conflict.
Design/methodology/approach
A total of 17 semi-structured interviews were carried out in 2023 with young people between the ages of 20 and 29 living in Kakuma refugee camp. The young refugees were asked questions related to their own behaviour and practices on Facebook and to those of their peers. The focus was specifically on the context of the interactions with other youth in Kakuma and on the camp’s Facebook groups or pages.
Findings
Findings reveal that limited knowledge, understanding and awareness of the functioning and affordances of social media platforms such as Facebook are leading young refugees towards multiple risks involved in public online interactions. This has significant negative impacts not only on the lives of the youth who are active on social media in the camp but also on the relationships with their peers and overall community harmony.
Originality/value
A number of studies have identified some of the dangers arising for refugees operating in online spaces, and particularly on social media platforms (see, for example, Tech Transparency Project, 2022; Dekker et al., 2018). Yet, there is a lack of research on the outcomes that young refugees face in their immediate virtual and physical environment as a result of their online behaviour. To the best of the author’s knowledge, this study is the first to bring to light the nature of the interactions and the dynamics that young, encamped refugees engage in on Facebook and to offer useful reflections that can inform digital literacy efforts carried out by development agencies.
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This paper aims to explore the relevance of theoretical developments from critical disability studies to information practices scholarship, particularly that which is attuned to…
Abstract
Purpose
This paper aims to explore the relevance of theoretical developments from critical disability studies to information practices scholarship, particularly that which is attuned to how systems of power and inequality create barriers to information. More specifically, this paper aims to interrogate the solutionist ethos that underlies the narrow focus on information access within research concerning information practices and marginalization.
Design/methodology/approach
The paper follows a critical interpretation synthesis (CIS) review format, which aligns with the overarching interpretivist research objectives. The CIS review method opens up modes of interdisciplinary analysis that question dominant narratives and assumptions within the literature. In the paper, several concepts from critical disability studies are discussed due to their relevance to key concerns of information practices research. These include the political/relational model of disability, bodymind and crip politics. The theoretical framework of political/relational information access outlined in this paper connects and draws comparisons between the above concepts.
Findings
The paper develops the political/relational model of information access, which interrogates dominant narratives that situate information as a resolve for marginalization. Extending insights from critical disability studies and activism, the framework underscores how access to information and information more broadly are sites of collective contestation that are constantly in flux. Political/relational information access situates information and access as political and relational entities through which to collectively refuse the hierarchies of value and normalizing logics attached to them.
Originality/value
The connections between critical disability studies and information practices research have been previously underexplored. The literature review develops the political/relational model of information access, which extends insights from critical disability studies to the growing areas of critical inquiry within information practices scholarship and library and information science research more broadly.
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The purpose of this paper is to introduce and examine algorithmic culture and consider the implications of algorithms for information literacy practice. The questions for…
Abstract
Purpose
The purpose of this paper is to introduce and examine algorithmic culture and consider the implications of algorithms for information literacy practice. The questions for information literacy scholars and educators are how can one understand the impact of algorithms on agency and performativity, and how can one address and plan for it in their educational and instructional practices?
Design/methodology/approach
In this study, algorithmic culture and implications for information literacy are conceptualised from a sociocultural perspective.
Findings
To understand the multiplicity and entanglement of algorithmic culture in everyday lives requires information literacy practice that encourages deeper examination of the relationship among the epistemic views, practical usages and performative consequences of algorithmic culture. Without trying to conflate the role of the information sciences, this approach opens new avenues of research, teaching and more focused attention on information literacy as a sustainable practice.
Originality/value
The concept of algorithmic culture is introduced and explored in relation to information literacy and its literacies.