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Article
Publication date: 1 March 1999

Holly Threat

Since it began operations 25 years ago, FedEx has excelled in both strategic and operational performance. While there are measures developed and used internally for both, this…

331

Abstract

Since it began operations 25 years ago, FedEx has excelled in both strategic and operational performance. While there are measures developed and used internally for both, this discussion will focus on operational performance measures. For FedEx, those measures are free, fast, and practical. They are created by technology that is imbedded in the service‐delivery process.

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Strategy & Leadership, vol. 27 no. 3
Type: Research Article
ISSN: 1087-8572

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Book part
Publication date: 17 September 2012

Jeffrey R. Dudas

Stuart Scheingold's path-breaking The Politics of Rights ignited scholarly interest in the political mobilization of rights. The book was a challenge to the reigning popular and…

Abstract

Stuart Scheingold's path-breaking The Politics of Rights ignited scholarly interest in the political mobilization of rights. The book was a challenge to the reigning popular and scholarly common sense regarding the supposedly self-executing nature of rights (what Scheingold called the “myth of rights”). Rights, Scheingold argued, could be resources for the pursuit of social change; but their realization in court doctrine and legislative output was not itself tantamount to meaningful social change. Thus embedded in The Politics of Rights is skepticism (or at least ambivalence) about the utility of rights politics for social movements. Scheingold was not ambivalent about the moral or normative value of rights themselves, although he did argue that the realization of rights was not by itself enough to overcome the manifold inequalities that structure modern life. The Politics of Rights, accordingly, is clear-eyed, but not cynical about rights advocacy. It is thus surprising, and keenly revealing, that Scheingold's final work – The Political Novel, which is ostensibly not about rights at all – points to mass cynicism, alienation, and the collapse of faith in governing institutions and logics as the animating elements of modern liberal democracies, including especially the United States. That rights are a vital part of the civic mythology whose collapse defines modern times suggests that the civil rights context of aspiration and struggle in which Scheingold, and nearly all of his followers (this author included), have conceived rights may be unnecessarily narrow. Rights may also be embedded, that is, in the modern condition of alienation, despair, and felt powerlessness. Inspired by Scheingold's investigation of how literature points to this modern condition of political estrangement, I offer an alternative backdrop for The Politics of Rights that is rooted in the bleak renderings of the American character found in much 1970's American popular and intellectual culture. Such a contextualization, I will argue, suggests that we envision The Political Novel as a companion piece to The Politics of Rights; together they illuminate both the mobilizing and demobilizing potential of the myth of rights.

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Special Issue: The Legacy of Stuart Scheingold
Type: Book
ISBN: 978-1-78190-344-5

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Article
Publication date: 4 November 2020

Kristjan Kikerpill

As a well-known social institution, crime prevention has traditionally been in the purview of public authorities. However, the ceaseless increase in the use of online resources…

756

Abstract

Purpose

As a well-known social institution, crime prevention has traditionally been in the purview of public authorities. However, the ceaseless increase in the use of online resources and governments’ responsibilisation approach to cybercrime prevention has created an ecosystem, which necessitates the empowerment of individuals. By introducing the concept of internal spheres of protection, the purpose of this paper is to show how traditionally public responsibilities require increased facilitation by individuals to adequately safeguard what they value.

Design/methodology/approach

This is a brief conceptual paper, which recasts the individual’s role in cybercrime prevention through a critique of the routine activity theory (Cohen and Felson, 1979) and explains how responsibilisation (Garland, 1996) has created an unavoidable need to provide individuals with the knowledge and tools required to avoid online victimisation.

Findings

In the context of cybercrime, criminological theories that are limited in considering the individual both as the target of crime and the person likeliest to prevent it are quickly becoming outdated. Public authorities either cannot intervene or are moving away from intervening on citizens’ behalf to effectively stymie the pressure from cybercriminals. Thus, there is a need of an approach that starts with individuals and their value-based motivations.

Originality/value

The concept of internal spheres of protection is a novel way of looking at cybercrime prevention. The internal spheres are based on individuals’ values, and the value of security in particular, and take cyber-knowledge as a point of departure towards safeguarding such values, i.e. through risk-decreasing actions and the use of relevant tools.

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Kybernetes, vol. 50 no. 4
Type: Research Article
ISSN: 0368-492X

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Publication date: 6 July 2016

Leah P. Hollis

This chapter, which is based on the open-ended comments from study respondents, highlights the need for workplace bullying policies on community college campuses. Twenty-five…

Abstract

This chapter, which is based on the open-ended comments from study respondents, highlights the need for workplace bullying policies on community college campuses. Twenty-five percent of respondents from this study believe policy would help minimize bullying, and 27.10% believe professional development and training would help stem workplace bullying. In turn, this conceptual essay presents descriptive statistics reporting on how respondents view a healthy workplace. This call to action offers supporting data for those on community college campuses seeking to develop campus wide policy to prevent workplace bullying.

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The Coercive Community College: Bullying and its Costly Impact on the Mission to Serve Underrepresented Populations
Type: Book
ISBN: 978-1-78635-597-3

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Article
Publication date: 13 September 2022

Holly Price and Emily Glorney

To understand how females who had recently been street homeless made sense of their lived experience, seven women engaged in semi-structured interviews. This study aims to provide…

598

Abstract

Purpose

To understand how females who had recently been street homeless made sense of their lived experience, seven women engaged in semi-structured interviews. This study aims to provide an insight into the complexities of the gendered homeless experience, while using theories of trauma and victimisation to propose a new approach to understanding the cycle of female homelessness.

Design/methodology/approach

An interpretative phenomenological analysis approach was chosen to explore the phenomenon of female homelessness. Semi-structured interviews were conducted with a small homogenous sample of women recruited in a city in the south of England.

Findings

Two super-ordinate themes emerged: victimisation and trauma and the group and the individual. In the male-dominated world of homelessness, women were caught in a cycle of multiple traumatic loss, compounded by pervasive gender-based violence, struggles in identity and systematic control. Gendered, trauma-informed women’s homelessness services are required.

Practical implications

Findings demonstrate the desperate need for an expansion in female-only homelessness services. The lived experience of the participants adds to an evidence base, which is vital to inform effective trauma-informed gendered service provision.

Originality/value

Homelessness policies draw principally on the prevalent literature on men; the UK research with women is lacking. This study gives voice to a hidden population, using the lived experience of women to suggest a new model of female homelessness.

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The Journal of Forensic Practice, vol. 24 no. 4
Type: Research Article
ISSN: 2050-8794

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Book part
Publication date: 6 July 2016

Leah P. Hollis

Workplace bullying is an emerging topic for researchers considering the impact of abusive behavior on employees (Björkqvist, Österman, & Hjelt-Bäck, 1994; Branch, Ramsay, &…

Abstract

Workplace bullying is an emerging topic for researchers considering the impact of abusive behavior on employees (Björkqvist, Österman, & Hjelt-Bäck, 1994; Branch, Ramsay, & Barker, 2007; Cowan, 2012; Duffy & Sperry, 2007; Fritz, 2014; Harvey, Heames, Richey, & Leonard, 2006; Liefooghe & Mackenzie, 2010; Matthiesen & Einarsen, 2007; Yamada, 2000; Zabrodska & Kveton, 2013). European trends, corporate cultures, and the target’s wellness have also been the focus of other studies on workplace bullying (Constanti & Gibbs, 2004; Djurkovic, McCormack, & Casimir, 2008; Query & Hanely, 2010; Thomas, 2005); yet as was stated in the initial chapter, few studies considered the impact of workplace bullying on American higher education. More specifically, no empirical studies considered the impact of workplace bullying in America’s community colleges or the people of color who work at community colleges. Consequently, Hollis has replicated her study of four-year colleges and universities (2015) and applied the procedures to the community college sector. This analysis specifically reflecting on people of color at community colleges utilizes the data set, which was the subject of analysis in Chapter 1. Within the community college sample, 26% were people of color. Further, 73% of the respondents of color reported being affected by workplace bullying. Therefore, this study may be of interest to diversity officers or any personnel interested in creating and maintaining a healthy work environment for all community college staff, regardless of color.

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The Coercive Community College: Bullying and its Costly Impact on the Mission to Serve Underrepresented Populations
Type: Book
ISBN: 978-1-78635-597-3

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Article
Publication date: 29 September 2021

Mona Mirehie and Inje Cho

The coronavirus disease 2019 (COVID-19) pandemic and consequent economic shutdown have had severe impacts on the tourism industry. Acquiring an understanding of the impacts and…

1353

Abstract

Purpose

The coronavirus disease 2019 (COVID-19) pandemic and consequent economic shutdown have had severe impacts on the tourism industry. Acquiring an understanding of the impacts and ongoing response procedures is crucial to recovery planning. The purpose of this study is to explore the management procedures undertaken by sport tourism stakeholders during the COVID-19 pandemic in Indiana, USA, a state that relies heavily on sport tourism for its economic vibrancy.

Design/methodology/approach

A constructivist grounded theory approach was adopted. In-depth semi-structured interviews were conducted with 14 high-rank managers in sport tourism organizations.

Findings

Continued uncertainty, psychological and financial distress were found to be the main challenges. Contingency planning, adaptability and focus on doable tasks were the core elements of the strategic response plan. Resilience management, particularly social and financial, appeared to be key in the recovery process. A stronger return was predicted with technological advancements and new collaborations. Intra-destination collaboration and creative programs were found to be key in the long-term resilience of the destination.

Originality/value

Findings shed light on the challenges faced, response actions undertaken, and the projected future which helps to understand the stories behind decisions and proposals, identify the gaps, and plan the best possible practices. Recommendations for leveraging sports to revitalize the destinations and help businesses survive the crisis are provided that can guide sport tourism communities on their path to recovery from COVID-19.

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International Journal of Sports Marketing and Sponsorship, vol. 23 no. 3
Type: Research Article
ISSN: 1464-6668

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Book part
Publication date: 30 November 2020

Alexander Simon

Human presence tends to decrease biodiversity and often results in the local extinction or even global extinction of megafauna. The focus here is on how humans have affected wolf…

Abstract

Human presence tends to decrease biodiversity and often results in the local extinction or even global extinction of megafauna. The focus here is on how humans have affected wolf populations in what are now known as the contiguous 48 United States. While the arrival of indigenous peoples to the region produced the extinction of some species and a reduction in wolf populations, the cultural values and economic system, i.e., capitalism, utilized by the European invaders led to anthropogenic decimation of wildlife species on an unprecedented scale and the near local extinction of wolves. Although capitalism almost led to the local extinction of wolves in the contiguous 48 US states, it also produced an educated, affluent urban class concerned with protecting endangered species. Unlike farmers and ranchers, this urbanized class does not view wildlife as a potential economic threat. The vast majority of contemporary Americans, i.e., 96%, do not engage in sport hunting, so most do not view apex predators as unwanted competitors for game species. Moreover, many individuals who belong to the urban affluent class, even those who do not engage in wildlife viewing or other forms of outdoor recreation, value biodiversity. Since the late twentieth century, this has resulted in the preservation of existing wolf populations and reintroducing wolves to some of their historical ranges. These trends are likely to continue in the coming decades. However, capitalism should not be viewed as a system that initially decimated wolf populations and eventually created an economic class that saved them. It is argued that, due to its growth imperative, if left unchecked, capitalism will ultimately destroy wolves and many other species that have been granted temporary reprieves from extinction.

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The Capitalist Commodification of Animals
Type: Book
ISBN: 978-1-83982-681-8

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Article
Publication date: 1 February 2005

Holly A. Schroth, Jon Bain‐Chekal and David F. Caldwell

The International Journal of Conflict Management 2005, Vol. 16, No. 2, pp. 102–127Although there is clear evidence that particular words and phrases evoke emotional reactions…

1057

Abstract

The International Journal of Conflict Management 2005, Vol. 16, No. 2, pp. 102–127

Although there is clear evidence that particular words and phrases evoke emotional reactions, little research has explored these in the context of negotiations. In two studies, we identify words that trigger emotional responses in the other party in conflict‐laden negotiations and demonstrate how the perception of negotiators is affected by the use of those words. Words that elicit emotional responses are likely to increase the perception that the party using them is unfair but paradoxically increase the optimism of observers that the conflict will be successfully resolved. This effect is influenced by the gender of the observer.

Details

International Journal of Conflict Management, vol. 16 no. 2
Type: Research Article
ISSN: 1044-4068

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Book part
Publication date: 6 July 2016

Russell A. Davis and Leah P. Hollis

Various researchers (Bennis, 1999; Birks, Budden, Stewart, & Chapman, 2014; Boggs, 2003; Burns, 1978; Gill & Jones, 2013; McPhail, 2002) have studied executive leadership and the…

Abstract

Various researchers (Bennis, 1999; Birks, Budden, Stewart, & Chapman, 2014; Boggs, 2003; Burns, 1978; Gill & Jones, 2013; McPhail, 2002) have studied executive leadership and the cultures such leaders govern. Other studies have considered workplace bullying and its impact on the target (Branch, Ramsay & Barker, 2007; Hollis, 2015; Keim & McDermott, 2010; Klein, 2009). However, the voice of the president is often missing from such studies on workplace bullying and the culture that causes these distractions. Therefore, this narrative qualitative study collects the stories of six community college presidents to better understand how even the most executive officer can be the target of workplace bullying. The findings reveal that presidents endure workplace bullying from collective populations such as the faculty or the community. Further, the board of trustees can act as or enable a bully that has a deleterious impact on the presidents and the communities they serve. The findings from this narrative qualitative study may prove informative to candidates considering such presidential or chief executive positions as well as to boards of trustees who are critical to any president’s success.

Details

The Coercive Community College: Bullying and its Costly Impact on the Mission to Serve Underrepresented Populations
Type: Book
ISBN: 978-1-78635-597-3

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