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In today's global and competitive corporate environment characterised by rapidly changing information, knowledge and technology (IKT), researchers must be upskilled in all aspects of research data management (RDM). This study investigates a set of capabilities and competencies required by researchers at selected South African public universities, using the community capability model framework (CCMF) in conjunction with the digital curation centre (DCC) lifecycle model.

The post-positivist paradigm was used in the study, which used both qualitative and quantitative methodologies. Case studies, both qualitative and quantitative, were used as research methods. Because of the COVID-19 pandemic rules and regulations, semi-structured interviews with 23 study participants were conducted online via Microsoft Teams to collect qualitative data, and questionnaires were converted into Google Forms and emailed to 30 National Research Foundation (NRF)-rated researchers to collect quantitative data.

Participating institutions are still in the initial stages of providing RDM services. Most researchers are unaware of how long their institutions retain research data, and they store and backup their research data on personal computers, emails and external storage devices. Data management, research methodology, data curation, metadata skills and technical skills are critically important RDM competency requirements for both staff and researchers. Adequate infrastructure, as well as human resources and capital, are in short supply. There are no specific capacity-building programmes or strategies for developing RDM skills at the moment, and a lack of data curation skills is a major challenge in providing RDM.

The findings of the study can be applied widely in research, teaching and learning. Furthermore, the research could help shape RDM strategy and policy in South Africa and elsewhere.

The scope, subject matter and application of this study contribute to its originality and novelty.

The COVID-19 pandemic has resulted in enormous challenges, but also presented opportunities that have notable implications for the future. The aim of this paper is to explore and discuss the experiences, perspectives, challenges and opportunities of Library and Information Science Educators (LISE) during the pandemic. The aim is articulated in the following three research questions: How is the COVID-19 pandemic experienced by LISE and in research? What are the perceptions formed during the period? And what are the challenges and opportunities?

This is an interpretivist qualitative study informed by disaster management theories. The study involved the content analysis of existing literature with a focus on COVID-19 and higher education, particularly LISE, in conjunction with an open-ended email questionnaire that was sent to selected LIS educators/faculty/staff from major LIS Schools from eight sub-Saharan African countries. The author used personal experiences and observation to supplement the data and the interpretation.

Results show more similarities than differences in how the COVID-19 pandemic is experienced and perceived, as well as the challenges and opportunities that it brings to the sector. As a whole, political factors are most pronounced, meaning that administration and decision-making need more attention in the sector. Also notable is that opportunities are mostly linked to technological factors, which will determine the “new normal” for LISE in the future. Almost all the narratives focused on the middle level of (during) the disaster life cycle, which is understandable as the complete cycle of the disaster is yet to come, likely when COVID-19 ceases to be a threat.

The sample was small, as related studies focus more on COVID-19 and higher education, with hardly any focusing on LISE. The COVID-19 pandemic has not ended, so the disaster management life cycle cannot be fully exploited. Furthermore, the author’s categorization of responses within PEST was largely judgmental.

New research, teaching and learning developmental paths have been created for LISE. The study provides practical reflection on the effects of COVID-19 on the sector and HEIs that can inform discourse and responses to the pandemic.

The study explores a new research domain in LISE and due to limited research in the domain brings together important voices/narratives – based on their experiences – of LIS educators in Africa on the research area. Further, it proposes the future of LISE under COVID-19 within the 4IR framework.

This chapter analyzes the role of public libraries in providing access to information to Internally Displaced Persons (IDPs) in Nigeria. It examines some of the challenges experienced by the public library system in ensuring equitable access to information to such disadvantaged groups. It also looks at the concept of social exclusion in the context of public library services in Nigeria and how it can be tackled.

The study employed a survey method; data were collected through the administration of structured questionnaires to the study population.

Outcomes from the study point to a need for the development of a policy framework by the National Library of Nigeria and increased partnership between public libraries and other stakeholders in formulating more proactive strategies toward meeting the information needs of IDPs in the affected communities.

Implications from the findings of the study provide a basis by which more proactive measures can be taken toward intervention by public libraries and other stakeholders in the community.

Few studies on the public library in Nigeria have focused on addressing problems of disadvantaged groups in the society. This chapter has examined the fundamental role public libraries can play in confronting the social exclusion of IDPs and also provided useful insights to the nature of their information needs in their given context.

In this paper, we refer to the World Economic Forum in Davos, Switzerland, in 2016, where the concept of the Fourth Industrial Revolution (4IR) was coined by Klaus Schwab, with the reference that it would be building on “the Third, the digital revolution” and would be “characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres”. While acknowledging that the 4IR will impact on everything, everywhere, including research and libraries, we conceptualize 4IR, and we compare current academic library services/trends in South Africa with 4IR requirements, through the analysis of 26 public university library websites.

Besides conceptualization of 4IR, a content analysis of websites of 26 public universities’ libraries in South Africa was achieved followed up with verification of the data by respective libraries through a preliminary research report circulated to them by email. 23 areas were identified as the trends in academic libraries, which included free Wi-Fi in the libraries; 24/7 study areas and access to library resources on and off campus; research commons; makerspace; borrowing ICTs (e.g. laptops); e-resources; e-catalogues; research data services (RDS; RDM, IR); open scholarship; information literacy and reference/bibliographic tools, library as a publisher, among others. Data obtained were captured in Excel and analyzed by the research questions.

The 4IR concept does not occur often in literature, in relation to academic libraries, but it is implied. The findings show that the libraries are responding well to the revolution through their services, with remarkable innovation and creativity on display. There was a 64% presence of the analyzed trends/services in the libraries, with emerging trends/services such as library as a publisher (4%), robotics/AI (4%), makerspace (8%), RDS (27%), borrowing of ICTs/devices (19%) and user experience (19%) scoring low, while information literacy and digital scholarship (e.g. IR) (88%), e-catalogue and e-resources (92%), group study area (85%) and off campus access (77%) scoring above 75%. The scatter of the trends/services among the university libraries is noted for knowledge sharing of best practice.

In order to improve accordance with trends, academic libraries have to be better resourced, accessed and used, as well as improve web visibility. The study expects library services to be responsive, resourced and accessible anytime and anywhere, and it provides a conceptual framework and a benchmark for further research and exploration in the country, region and perhaps elsewhere.

The study can be used for benchmarking current and future academic library services in Africa. The conceptual framework provides an agenda for theoretical discussions and deliberations.

The trends, framework and 4IR representations in the study can inform theory and practice in LIS, particularly in Africa.

Linking 4IR to current and future library services provides a tool for academic libraries services benchmarking and development and provides a conceptual framework for theoretical and practical debates and implementation. The study is quite current and appropriate for the ongoing discussions of 4IR implications to academic libraries.

The purpose of this paper is to discuss the current status and challenges of collaboration in library and information education and training in Africa.

The paper largely draws examples from experiential knowledge and observation; basic bibliometric analysis; and studying related institutional documents as well as African studies in the domain.

Most of the library and information studies (LIS) schools are based in Anglophone Africa and located within universities. Common trends of LIS education are shared by most LIS schools in Africa. Major challenges facing LIS education include the regulation of student numbers, knowledge and diversification of LIS job markets, funding of LIS schools, the development of technology infrastructures both in quantity and quality, allowing efficient access and the continued development of education through short courses that provide new knowledge, skills and attitudes to LIS workers. Collaboration of LIS schools in the region is weak and largely informal. There is hardly any research collaboration amongst LIS schools in Africa.

Opportunities for collaboration that exist require initiatives, involvement and leadership. Organizing LIS schools workshops and pre/post conferences during national, regional and international conferences is an excellent way to begin unravelling a considerable portion of the current collaborative plight by engaging relevant stakeholders.

The paper raises primary challenges and opportunities for collaboration in LIS education and training in Africa thereby providing useful, current information that should inform LIS educators, researchers, students and other stakeholders on the status and challenges of collaboration in LIS education on the continent.

This paper presents recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2020.

The paper provides a brief description of all 440 sources and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians, researchers and anyone interested in a quick and comprehensive reference to literature on library instruction and information literacy.