Search results

The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation, closely intertwined with technological advancements. Our main goal is to offer researchers and process analysts insights into the latest developments concerning artificial intelligence (AI) and machine learning (ML) to optimize their processes in an organization and identify research gaps and future directions in the field.

In this study, we perform a systematic review of academic literature to investigate the integration of AI/ML in business process management (BPM). We categorize the literature according to the BPM life-cycle and employ bibliometric and objective-oriented methodology to analyze related papers.

In business process management and process map, AI/ML has made significant improvements using operational data on process metrics. These developments involve two distinct stages: (1) process enhancement, which emphasizes analyzing process information and adding descriptions to process models and (2) process improvement, which focuses on redesigning processes based on insights derived from analysis.

While this review paper serves to provide an overview of different approaches for addressing process-related challenges, it does not delve deeply into the intricacies of fine-grained technical details of each method. This work focuses on recent papers conducted between 2010 and 2024.

This work addresses a significant gap by employing a pioneering approach to introduce challenges in BPM alongside AI/ML techniques and integrated tools. Hence, it offers comprehensive guidelines that elucidate the alignment between ML methods and solutions to current challenges across the BPM life-cycle, including process enhancement and process improvement. Additionally, by detailing various aspects of the life-cycle phases and highlighting ML technique characteristics, this research demonstrates potential approaches for future exploration, thereby enhancing applicability for both process analysts and researchers in this context.

This paper aims to present four blue-sky ideas for lowering the cost of the Government of Canada’s debt without increasing the debt’s risk profile.

The authors argue that each idea would improve the secondary-market liquidity of government debt, thereby increasing the demand for government bonds, and thus, lowering their cost at issuance.

The first two ideas would improve liquidity by enhancing the active management of the government’s debt through market operations used to support the liquidity of outstanding bonds. The second two ideas would simplify the set of securities issued by the government, concentrating issuance in a smaller set of bonds that would each be more highly traded.

The authors discuss the ideas and give an account of the political, legal and operational impediments.

The financial market offers an intricate laboratory for the study of consumer behavior. One area that has received little attention in the finance literature and that could benefit from insights from consumer behavior research is the relationship between gender and consumer investment preferences and practices. The primary goal of the present study is to explore the influence of consumers' gender on their investment behavior. The study examines the investment strategies of male and female investors using psychometric measures and self‐reporting of investment behavior.

A great deal of literature exists for leadership educators related to programs design, delivery, and student learning. However, little is known about leadership educators, who have largely been left out of contemporary leadership education research. We looked to teaching and teacher education literature to derive a model for leadership educator professional identity development. The four spaces of identity development are exploration, experimentation, validation, and confirmation. We propose that an individual can move forward and backwards through the model as a result of both ongoing influences and positive or negative critical incidents. We discuss implications for professional development and future research.

This paper aims to identify the key lessons to learn from the US employee stock ownership plan (ESOP)-model. The lessons are, broad-based employee ownership is difficult to attain and sustain if employees have to use their own money to purchase shares. The paper works better when the shares are held in trust rather than being held individually. Broad-based employee ownership improves corporate performance and employee financial security. Employees care more about how employee ownership affects the stability of their jobs and retirement than having governance rights. If laws require democratic governance there will not be widespread employee ownership. Tax incentives are critical to induce companies and their owners to share ownership.

This paper is based on results from National Center for Employee Ownership research, a review of other research in the field, and the author’s own 45 years of experience in this field.

About one-quarter of the private sector workforce in the USA participates in some kind of employee ownership plan. There are 6,700 ESOPs in the USA with 14 million participants. The ESOPs hold over $1.4 trillion in assets. About 6,000 of these plans are in non-listed companies and the companies employ about two million people. Public companies ESOPs generally own under 10% of company stock; private company ESOPs usually own at least 30% of the stock and a majority of the plans own 100% of the stock. Most of these companies have between 20 and 500 employees.

The article gives a practitioner's overview over the main reasons behind the success of the ESOP model in the USA.

Case linkage theory and practice have received growing empirical support; however, they have yet to be examined fully within Australia. For sexual assault case linkage to be successful, it is assumed that a serial rapist will behave relatively consistently across offences yet distinctively compared to other offenders. The purpose of this paper is to test the underlying principles of case linkage, behavioural consistency and distinctiveness, as well as distinguishing accuracy.

In total, 250 solved stranger rapes by 171 offenders (46 serial rapists, 125 one-off rapists) were taken from Queensland Police Service (QPS) crime records. All possible crime pairings were created and cross-crime similarity was assessed using Jaccard’s coefficient. Receiver operating characteristics (ROC) analysis was used to examine the ability to distinguish between linked and unlinked offence pairs.

Serial linked pairs had the highest Jaccard’s coefficient (0.456), followed by non-serial unlinked (0.253) and finally, serial unlinked pairs (0.247). Within the ROC analysis, an area under the curve value was found of 0.913, indicating excellent distinguishing accuracy. Both the underlying principles of behavioural consistency and distinctiveness were supported through theoretical and practical methods. This paper provides the first analysis of serial rape case linkage in Australia, adding validity to this practice.

The authors wish to acknowledge the support and assistance from the QPS in undertaking this research. The views expressed in this publication are not necessarily those of the QPS and any errors of omission or commission are the responsibility of the authors.

This paper provides validity to the practice of case linkage using a database within Australia. The results of this paper can be used to inform investigators of serial offender behaviours. The theories of offender consistency and distinctiveness are supported, highlighting the importance of behavioural evidence for practitioners. This paper provided a practical increase of the quantity and quality of offences uploaded on the Australian violent and sexual crimes database, which will assist further linkage efforts.

This paper is the first in Australia to examine consistency, distinctiveness and case linkage of serial stranger rape. Thus is contributes significantly not only to an increased understanding of serial rape and case linkage in Australia but also brings Australia closer to modern research practices in this field.

Three different governing boards of higher education in Louisiana joined together to create the Louisiana Online University Information System (LOUIS). Key players in this endeavor describe progress from an idea formulated in 1990 to the 1993 reality of an effective statewide online system. Improved services to users and more effective use of collections are examples of what the various libraries throughout Louisiana are expecting to realize from this collective action. Various lessons learned are detailed. Budget components are addressed openly. In 1993, the state of Louisiana was awarded a federal $2.48 million grant that enabled the completion of this statewide infrastructure. Other states contemplating a statewide library network may want to look closely at the planning for and implementation of LOUIS.

More and more companies are linking their leveraged buyouts to an employee stock ownership plan. Two of the reasons: to create shareholder loyalty and to encourage superior performance.

The purpose of the present research is to explore the relationships between corporate social responsibility (CSR), authentic leadership and business model flexibility during times of unprecedented crises.

The research approach in this study is conceptual. After a brief review of the literature associated with CSR, authentic leadership and business models, the authors introduce a model describing the interaction of authentic leadership and business model flexibility on CSR heterogeneity.

This research explains how firms that are led by authentic leaders and that have flexible business models will be more engaged with their stakeholders than firms with less authentic leaders or more rigid business models during unprecedented crises.

Prescriptions for practitioners are suggested for improving authentic leadership as well as making adaptations to the firm's business model. Regarding authentic leadership, firms can screen potential new hires and existing employees for authentic leadership qualities. Firms can also rely upon existing interventions shown to assist in authentic leadership development for current leaders. At the business model level, firms can focus on core resources and their application in related product and service markets.

Firms engaged in CSR activities benefit more from those activities when leaders are authentic. However, in times of unprecedented crises, business model flexibility may also dictate the extent to which firms can satisfy their stakeholders. The authors introduce a conceptual model that takes the elements of authentic leadership and business model flexibility into account to explain CSR heterogeneity.

The objective of this paper is to document the impact of several types of ESOP announcements on shareholder wealth. The market welcomes the news of initiation ESOPs, nonleveraged ESOPs and ESOPs implemented by firms with B‐BAA Moody's bond rating. However, the market indifferently responds to announcements of expansion ESOPs, leveraged ESOPs and ESOPs adopted by firms with A‐AAA Moody's bond rating. Announcements of nonleveraged ESOPs, expansion ESOPs and B‐BAA rating ESOPs are found to be associated with some resolution of asymmetric information.