Journal of Hospitality and Tourism Insights

Emotion and cognition in customer experience: a mixed-method study on loyalty formation in the hospitality sector

Milos Bujisic, Yizhi “Ian” Li, Anil Bilgihan

This study investigates the dual roles of emotion and cognition in shaping customer experiences within the hospitality sector, examining their distinct impacts on the formation of…

The benefits and costs of all-inclusive system from hoteliers’ point of view: a supply-side perspective

Emine Keskin, Gurel Cetin, Ezgi Erkmen, Leyla Sisik

All-inclusive (AI) packages and meal plans have been an essential component of leisure tourism and received a corresponding attention from the literature, particularly in the case…

Are all luxury guests the same? A benefit segmentation of 5-star hotel customers

Emanuele Mele, Magali Dubosson, Roland Schegg

This research aims at identifying segments of luxury guests based on the benefits they seek when staying at 5-star hotels. The study also wants to investigate whether ethics and…

The good shepherd: linking artificial intelligence (AI)-driven servant leadership (SEL) and job demands-resources (JD-R) theory in tourism and hospitality

Aleksandar Radic, Sonali Singh, Nidhi Singh, Antonio Ariza-Montes, Gary Calder, Heesup Han

This study illustrates the conceptual framework that expands the knowledge of the fundamental components that describe how AI-driven servant leadership (SEL) influences the job…

A serial mediation model for destination choice intention of hospitality and tourism students in an experiential learning context

Nga Quynh Thi Vo, Hien Thanh Thi Dang, Nhat Thong Thi Nguyen, Phuong Kim Thi Tran

This study proposes a serial mediation model to investigate the factors influencing hospitality and tourism (H&T) students' destination choice intentions in an experiential…

Artificial intelligence in hospitality services: examining consumers’ receptivity to unmanned smart hotels

Huiying Du, Jing Li, Kevin Kam Fung So, Ceridwyn King

With recent advances in artificial intelligence, the hospitality industry has introduced the concept of unmanned smart hotels staffed by service robots instead of human employees…

Antecedents of customer retention in the green hotel context: exploring the optimum combination of cognitive and affective factors

Heesup Han, Seongseop (Sam) Kim, Nancy Grace Baah, Lanji Quan, Amr Al-Ansi, Xiaoting Chi

The investigation on the complexity of customer retention towards green products/services requires more solid analytical approaches. This study evaluated the net effects of…

Sustainability outcomes of volunteer tourism in rural communities: empowerment and the role of volunteer tourism organizations

Tuan Nien Tran, Thuong Ho Thuong Tran

Research on the sustainability outcomes of volunteer tourism (VT) in rural communities is rare. Drawing on the perspectives and theoretical concepts related to multiple forms of…

Does paradoxical leadership predict employee job performance in hospitality? A sequential mediation of harmonious work passion and innovative work behavior

Kashish Madaan, Divya Jain, Himani Sharma

Drawing insights from a self-determination perspective, this study aims to investigate the impact of paradoxical leadership (PL) on job performance among hospitality employees. It…

Social sustainability in the hospitality and tourism supply chains: what can we learn from existing research and what remains unexplored?

Chéhab Elbelehy, José Crispim

This research systematically reviews the literature on social sustainability within hospitality and tourism supply chains (H&T SCs). The aim is to identify research approaches…

ChatGPT adoption risks and cognitive achievement among tourism and hospitality college students: from faculty member perspective

Heba Atef El-Akhras, Marwa Ali Abd El-Wahab, Elham Gharib Saghier, Kareem M. Selem

Despite ChatGPT usage advantages to complete assignments as quickly as possible with detailed information, its adoption risks are crucial factors that may significantly influence…

Quantifying drivers of virtual reality acceptance in tourism planning using a grey system theory-based approach

Sadaf Javanmardi, Ehsan Javanmardi, Alessandra Bucci

This study examines the role of Virtual Reality (VR) in tourism marketing, analyzing its psychological effects, demographic differences and factors influencing adoption. It seeks…

Service for sustainability and overall value for money: sequential mediation of customer-generated communication on social media and perceived value

Saira Ahmed, Ashfaq Ahmad, Ghulam Abid

This study investigated the predictors of overall value for money in the hospitality industry concerning routine practices reinforcing SDG goals. The sequential mediation…

Eco-conscious luxury: decoding the preferences of affluent travellers in sustainable hospitality

Abhisek Jana, Gautam Shandilya, Praveen Srivastava

This research investigates the factors that drive affluent customers to engage in sustainable behaviours, particularly their choice to stay in green hotels. The study aims to…

Green voices in digital spaces: exploring the impact of knowledge sharing on sustainable engagement and eWOM in tourism

Tho Huu-Hoang Nguyen, Tri Minh Ha, Cuong H. Nguyen Dinh, Sinh Duc Hoang

This study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM…

An environmental mitigation behavior model predicting waste reduction among young coastal tourists in Bangladesh

Abdulla Al-Towfiq Hasan

The main purpose of this study is to develop an environmental mitigation behavior model (EMBM) for predicting waste reduction behaviors among young coastal tourists in Bangladesh…

Simulating the effect of counterfactual changes in religious tourism on economic growth in Saudi Arabia

Isiaka Akande Raifu, Joshua Adeyemi Afolabi, Abdulkhalid Anda Salihu

The literature has well-documented the positive economic effects of both leisure and religious tourism. However, certain events, such as the COVID-19 pandemic and others, can…

Slow tourism experience: impact on emotions, engagement and well-being

Solbi Lee, James A. Busser, Minji Kim, Lenna V. Shulga

As the overflow of information accelerates the pace of life, people search for opportunities to escape from their fast-paced lifestyle by engaging in slower consumption. This…

The nexus between green transformational leadership and financial performance of hotels: the mediating effect of environmental management practices

Ephrem Assefa Haile

This study sought to examine the effect of green transformational leadership (GTL) on financial performance (FPef) of star-rated hotels in Addis Ababa and also delving into the…

Bonding with the destination brand during crisis: the role of message consistency

Maja Šerić, Đurđana Ozretić Došen, Josip Mikulić

This paper studies the process by which tourists establish relationship quality with the destination brand in a crisis situation and the role that message consistency pursued…

Determining intention to visit halal destinations from the perspective of the push-pull-mooring framework

Rakotoarisoa Maminirina Fenitra, Sri Rahayu Hijrah Hati, Ghazala Khan, Hapsari Setyowardhani, Sri Daryanti, Thurasamy Ramayah

The rapid growth of halal tourism over the past decade has made it a lucrative market, with destinations competing for Muslim travellers. This study examines the factors…

Tourist motivation to adopt smart hospitality: the impact of smartness and technology readiness

Salman Khan, Safeer Ullah Khan

As smart technologies rapidly permeate the hospitality industry, understanding their impact on guest experiences is crucial. Existing research often treats smart technology as a…

Innovative interiors: an evaluation of guest perceptions and booking responses to robotic furniture in hotel rooms

Badr Badraoui, Scott J. Smith

This paper examines guest perceptions and booking responses to robotic furniture in hotel rooms, addressing a gap in existing research on in-room technology in the hospitality…

Solutions to insufficient incentives for developing green tourism by travel agencies: government intervention

Chi-Jen Chen

This research aims to develop an improved model with government intervention and find the government policy for developing green tourism to induce the travel agencies have…

Innovative horizons: the role of cultural intelligence in encouraging constructive deviance and the mediating role of employee engagement in hotels

Shazia Bukhari, Basit Abas, Muhammad Farrukh, Safura Muzaffar Zargar

The purpose of this paper is to study the influence of cultural intelligence on employee engagement and constructive deviant behavior in the workplace. It also captures the…

Smart food waste fighters: insights from mobile apps and users

Cansev Ozdemir, Gizem Sultan Kaman, Hakan Yilmaz

The purpose of the study is to evaluate mobile apps developed to prevent food waste from the perspective of responsible production and consumption.

They acclaimed, I used: an investigation of traveller’s behavioural intention to use YouTube shorts for selection of ecotourism destination

Nidhi Sharma, Nilesh Arora

Social media offers better prospect for travellers to seek for travel information, choose a location and share their personal travel experiences. The current study aims to examine…

Wellness tourism destination loyalty formation: the role of mental health and eudaimonic well-being

Bee-Lia Chua, Seongseop (Sam) Kim, Esther Sii Wei Ling, Yuchen Xu, Hyungseo Bobby Ryu, Heesup Han

Wellness tourism is growing in importance as increasing numbers of travelers place a priority on their health and well-being by traveling. This study examined the relationships…

Internal marketing orientation and employee innovative behaviour: the mediating role of workforce agility and moderating role of psychological empowerment

Baaba Boadziwa Sackey, Jingzhao Yang, Prince Ewudzie Quansah, Christian Afanyi Ekumah, Francisca Arboh, Bright Boadu

The study examined the influence of internal marketing orientation on employees’ innovative behaviour through the mediating role of workforce agility and the moderating role of…

Integrating the norm activation model and technology acceptance model to explain tourist intention to use public bike rental service

Long Phi Nguyen, Dung Phuong Hoang, Thong Huy Vu

Travel destinations worldwide are seeking smart ways to reduce the negative impact of tourism, and the public bike rental service (PBRS) is one of them. To investigate the usage…

The role of influencers and social comparison in shaping travel intentions

Sarah Wahba, Sara El-Deeb, Sandra Metry

This study draws on social influence and social comparison theories to investigate the effect of social media influencers on intention to visit with the mediating role of upward…

Nexus between customer relationship management dimensions, customer involvement and customer retention: a mediation analysis in Ghana’s hotel industry

Richard Kofi Opoku, Gloria Kakrabah-Quarshie Agyapong, Abdulai Alhassan

This research investigates the role of customer involvement (CINV) in customer relationship management (CRM) dimensions and customer retention (CR) in Ghana’s hotel industry.

Effect of environmental attitude on environmentally responsible behavior: a comparative analysis among green and non-green hotel guests in Turkiye

Uzeyir Kement, Seden Dogan, Erdem Baydeniz, Sinan Baran Bayar, Gul Erkol Bayram, Berkan Basar

Environmentally Responsible Behavior (ERB) refers to actions and practices aimed at minimizing negative environmental impact through conservation, waste reduction and sustainable…

Investigating women’s work experience in hospitality with the job demands-resources theory

YunYing (Susan) Zhong

This study aims to investigate the work experience of women in hospitality with the job demands-resources (JD-R) theory. By focusing on job resources, job demands (emotional and…

How is employee performance affected by employer branding in tourism businesses? Mediation analysis

Bassam Samir Al-Romeedy, Mohamed Fawzy El-bardan, Hanan Eid Badwy

The study’s objective is to assess the impact of employer branding (EB) on person–job fit (PJF), work engagement (WE), internal communication (IC) and employee performance (EP) in…

Airline business models as complex systems: assessing component interdependencies through interpretive structural modelling

Sanaz Vatankhah, Vahideh Bamshad, Gui Lohmann, Belal Shneikat

This paper explores the intricate interdependencies among core components of airline business models (BMs). In the airline industry, where BMs are complex systems, a successful BM…

Service quality, customer sentiment and online ratings of beach hotels: an analysis of moderating factors

Kanapot Kalnaovakul, Kandappan Balasubramanian, Stephanie Hui-Wen Chuah

This study investigates the service quality dimensions of hotel resorts in renowned beach destinations of Thailand. It also explores the relationship between review text sentiment…

Dark tourism, thana tourism, and ghost tourism: a bibliometric visualization review for the last 23 years (2000–2023)

Shahid Rasool, Habib Tariq, Muslim Amin, Muhammad Mubushar, Cihan Cobanoglu

This study uses bibliometric visualization techniques to comprehensively review the intertwined concepts of dark tourism, thana tourism and ghost tourism from 2000 to 2023. The…

Environmental messaging, corporate values, online engagement and purchase behavior: a study of green communications among eco-friendly coffee retailers

Chompoonut Suttikun, Patcharaporn Mahasuweerachai, William Hamilton Bicksler

This study aims to examine the influence of green message types on brand awareness and intention to share, and subsequently how perceived value leads to purchase intentions at…

Exploring the influence of online restaurant promotions on consumer behavioral intentions

Sukanya Wareebor, Chompoonut Suttikun, Patcharaporn Mahasuweerachai

Consumer behavior is evolving rapidly due to the increasing role of technology in daily life. Online food ordering has emerged as a key channel in this changing landscape. This…

Enabling hotel circularity via Industry 4.0 innovations for enhanced hotel performance: insights from Saudi Arabia and Egypt

Karam Zaki

This research assesses the present condition of Circular Economy (CE) practices in green hotels situated in two leading Middle Eastern nations, Saudi Arabia and Egypt…

The effects of economic policy uncertainty on hotel performance: evidence from the Italian hospitality sector

Elisa Menicucci, Guido Paolucci

This study aims to investigate the effects of economic policy uncertainty (EPU) on Italian hospitality sector. The investigation attempts to explain whether hotel performance…

Do job crafting and leisure crafting enhance job embeddedness: a moderated mediation model

Hsiu-Yu Teng, Chien-Yu Chen

Recognition of the complexity of job embeddedness in the work environment has grown, highlighting the need for a deeper understanding of the factors that contribute to this…

Speak, search, and stay: determining customers' intentions to use voice-controlled artificial intelligence (AI) for finding suitable hotels and resorts

Selim Ahmed, Ujjal Yaman Chowdhury, Dewan Mehrab Ashrafi, Musfiq Mannan Choudhury, Rafiuddin Ahmed, Rubina Ahmed

The present study investigates the customers' behavioural intention to use voice-based artificial intelligence (AI) to find the appropriate hotels and resorts in an emerging…

Exploring the relationship of green HRM practices with sustainable performance: the mediating effect of green innovation

Loc Quoc Nguyen, Ty Nhu Nguyen

This research has presented a paradigm model to explore the interrelationships among green human resource management practices, green innovation and sustainable performance…

Creating exceptional guest experiences: the role of engagement and relationship building in hospitality

Maraj Rahman Sofi, Irfan Bashir, Ahmed Alshiha, Emad Alnasser, Sultan Alkhozaim

The study seeks to explore the intricate dynamics among customer relationship management (CRM) practices, guest satisfaction and loyalty in the hospitality context. Additionally…

Customer-oriented front-line employees' voice behaviours in the hospitality industry: a comprehensive literature review

Khalid Rasheed Memon, Bilqees Ghani, Heesup Han

Using employee voice to advocate for customers' requirements, improves hospitality service. Organizations must understand what motivates or deters employee customer-oriented voice…

Unleashing innovation through employee voice behavior in the hotel industry: the impact of ambidextrous leadership on innovative work behavior

Muhammad Ajmal, Zarafshan Sareet, Azmat Islam

In today's dynamic and competitive business environment, organizations strive to foster innovation as a key driver of success. To achieve this, leaders play a critical role in…

The effect of STARA awareness on hotel employees' turnover intention and work engagement: the mediating role of perceived organisational support

Miraç Yücel Başer, Tuba Büyükbeşe, Stanislav Ivanov

The proliferation of Smart Technologies, Artificial Intelligence, Robotics, and Algorithms (STARA) in the tourism and hospitality (T&H) industry has been shown to trigger negative…

The impact of point policies on hotel “sleeping” guests: awakening model construction

Wei Liu, Kaiying Guo, Bo Wendy Gao

The conventional customer lifecycle fails to acknowledge the “sleeping” stage between regular patronage and churn, particularly prevalent in the hospitality industry. This study…

Implications of green knowledge sharing, organizational green culture and green training and development for organizational environmental citizenship behavior in the hotel sector

Raphael Papa Kweku Andoh, Nester Kumiwaa Owusu, Cecilia Hayford, Linda Obeng Ansong, Abraham Ansong

The purpose of this study was to investigate the implications of green knowledge sharing (GKS), organizational green culture (OGC) and green training and development (GTD) for…

Well! Fun forms and friendship uplift frontline employees' positive affect for workplace well-being in the hospitality industry

K.K. Suneera, D. Mavoothu, Muhammed Sajid

This study aims to reveal the positive effects of workplace fun forms on employee positive affect state and workplace well-being. This study also aims to examine workplace…

Matching emotion regulation strategies with specific emotions in tourist experiences

Jie Gao, Ye Zhang

This study delves into the intricate relationship between specific positive and negative emotions experienced by tourists during their vacations and the corresponding emotion…

Employee burnout in the tourism industry during a cultural shift: the role of change uncertainty, change information and meaning-making

Kleanthis K. Katsaros

Based on the job demands-resources theory, the objective of the current research is to investigate the influence of contextual (i.e. change information), as well as, personal…

Unveiling the dynamics of revisit intention and word-of-mouth: an attribution theory approach to Halal-friendly hotel attributes and service encounter evaluation

Ataul Karim Patwary, Mirza Mohammad Didarul Alam, Noor Azimin Zainol, Muhammad Umair Ashraf, Mohammad Nurul Alam, Naeem Hayat, Sawsan Haider Abdullah khreis

This study examined the revisit intention of tourists in Muslim-friendly hotels in nexus with Halal-friendly hotel attributes (social environment, facilities, food and beverage…

A contemporary systematic literature review of equestrian tourism: emerging advancements and future insights

Hamed Rezapouraghdam, Mehmet Bahri Saydam, Ozlem Altun, Samira Roudi, Saeid Nosrati

Horse-based tourism stands at the intersection of cultural heritage, leisure activities, and eco-friendly travel, captivating enthusiasts and researchers alike with its diverse…

The role of nostalgic emotion in shaping destination image and behavioral intentions – An empirical study

Thi Thanh Thao Nguyen, Thi Dung Hanh Duong

Previous studies have proven the significant influence of nostalgia on tourists' perceptions, intentions, and behaviors. While much of the research has focused on nostalgia as a…

What drives customers’ participation behaviour? Unveiling the drivers of affective satisfaction and its impacts in the restaurant industry

Gamal S.A. Khalifa, Abdallah M. Elshaer, Kashif Hussain, Ahmed K. Elnagar

This paper aims to explore the factors influencing customers' attitudes and behaviours, specifically in terms of affective satisfaction, participation behaviour, and…

Customer incivility and frontline employee job performance: a moderated mediation analysis of PsyCap and emotional exhaustion

Afreen Khanam, Sheema Tarab

Premised on the conservation of resources (COR) theory, our study attempts to investigate if emotional exhaustion (EE) is a mediator in linking customer incivility (CI) and…

Tales of luxury: unveiling gender-based insights into hotel brands’ Instagram marketing

Anuja Chalke, Boon Liat Cheng, Michael Dent

Storytelling-driven messaging for luxury hotels is a robust social media marketing strategy to boost electronic word of mouth (e-WOM) and induce visit intention. This paper…

Effects of knowledge transformation and social capital on business performance

Patricia Pilar Zirena-Bejarano, Gloria Parra-Requena, Abelardo David Quispe-Ambrocio, Willam Fernando Merma-Valverde

This article delves into the antecedents of business performance. The main aim of this study is to analyze the effect of knowledge transformation on business performance in firms…

Optimizing demand forecasting for business events tourism: a comparative analysis of cutting-edge models

Shinyong Jung, Rachel Yueqian Zhang, Yangsu Chen, Sungjun Joe

Given the unique nature of business events tourism, this paper evaluates the forecasting performance of various models using search query data (SQD) to forecast convention…

Perceptions and motivational factors of Chinese coffee consumers towards robot baristas: a Technology Acceptance Model 2 perspective

Ka Leong Chong, Ge Zhang

This study aims to explore the attitudes and perceptions of Chinese coffee consumers towards robot baristas, considering the proliferation of automated entities within China's…

Engaging in co-creation experiences: the role of affective image and satisfaction

Md Rabiul Islam, Sandra Maria Correio Loureiro, Inês Carvalho, Ana Ramires

This study proposes a conceptual model and aims (1) to understand how co-creation experience influences guest engagement, (2) to analyse the effect of satisfaction and affective…

Customers' motivations to engage with quick service restaurant (QSR) brands on social media: a uses and gratifications approach

Tanveen Kaur, Lalit Mohan Kathuria

Drawing upon uses and gratifications (U&G) theory and customers' online brand-related activities framework, the present study aims to examine the influence of customers’…

From screen to plate: an investigation of how information by social media influencers influence food tasting intentions through the integration of IAM and TAM models

Safdar Khan, Sujood Sujood, Asad Rehman, Ramzi Al Rousan

The aim of this paper is to explore how information shared by SMIs affects consumers' food tasting intentions. To achieve this, it integrates the IAM and TAM, in conjunction with…

Customer incivility's antecedents and outcomes: a case study of Vietnamese restaurants and hotels

Bang Nguyen-Viet, Phuc Nguyen My

Customer incivility is a crucial issue that has multiple negative effects on organizations, especially in the hospitality industry. This study identified the antecedents of…

Unlocking employee flourishing in the hospitality industry: role of high-performance work systems, psychological capital and work passion

Meera Peethambaran, Mohammad Faraz Naim

The present study investigates the relationship between high-performance work systems (HPWS) and employee flourishing-at-work (FAW) through psychological capital (PsyCap) and…

The effects of hawker influence and local gastronomy involvement on authenticity, personal nostalgia, and hawker cultural identity

Bee-Lia Chua, Seongseop (Sam) Kim, Frank Badu-Baiden, Rachel Yuen May Yong, Bona Kim, Ermias Kifle Gedecho, Heesup Han

This study elucidated the connections among the influence of Singaporean hawkers, local gastronomy involvement, and the three dimensions of authenticity (objective, constructive…

Short video narratives, brand equity dimensions and horti-tourism patronage: does real-world video matter?

Iddrisu Mohammed, Mahmoud Abdulai Mahmoud, Robert Ebo Hinson

Using the transportation theory, and the brand equity model, this study aims to examine how short video narratives from a tourist perspective increased brand equity dimensions…

Bibliometric analysis on green hotels: past, present and future trends

Muhammad Ashraf Fauzi, Heesup Han, Sandra Maria Correia Loureiro, Antonio Ariza-Montes, Walton Wider

Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green…

The role of influencer marketing in the rapid rise of Nusr-et: the cognitive response theory

Cihan Seçi̇lmi̇ş, İlker Kiliç, Yaşar Sari, Elif Şenel

This research examines the factors that affect business owner influencers' success in growing their businesses and making them a brand in line with the principles of the cognitive…

Greening the hospitality industry: examining institutional influences and perceived benefits of EMS in Malaysian SME hotels

Hanafi Hamzah, Siti Norida Wahab, Norashida Othman, Gaven Ferguson

The majority of Malaysian firms are small and medium-sized enterprises (SMEs), and the hospitality industry is no exception. However, a study on environmental management systems…

“Doing it for my family”: examining when and how family motivation hinders creativity of hospitality employees by shaping job-perception

Nicoleta Isac, Waqar Badshah, Bashir Ahmad, Ahmad Qammar, Masood Nawaz Kalyar

This study explores the relationship between family motivation and employee creativity. It examines the way family motivation shapes employees' job perceptions, specifically…

There is no limit to what we as women can accomplish: promoting women’s entrepreneurial empowerment and disaster management capabilities

Rimsha Khalid, Mohsin Raza, Katarzyna Piwowar-Sulej, Zahed Ghaderi

Existing gender inequality across all sectors has weakened women’s resilience to risk management. The chaos heightens if they are not only breadwinners of their family but roaring…

Flexible but disconnected: Airbnb hosts’ social isolation, work-family experience, and mental wellbeing

Suzanne de Janasz, Joy A. Schneer, Nicholas Beutell, Sowon Kim

The understudied psychosocial factors affecting Airbnb hosts are examined in this study by focusing on social isolation and willingness to remain as an Airbnb host. The espoused…

Customer satisfaction antecedents in uncertain hospitality conditions: an exploratory data mining approach

Mahlagha Darvishmotevali, Hasan Evrim Arici, Mehmet Ali Koseoglu

Informed by trait and self-determination theories, the present study aims to extend the knowledge regarding the link between customer satisfaction (CS) and its antecedents…

Destination advocacy behaviour of residents: examining the role of psychological ownership

Anil Gupta, Vattan Singh

The purpose of this study is to investigate the impact of psychological ownership (PO) on residents’ destination advocacy (DA) behaviour in the context of emerging tourist…

Unveiling the mediating mechanisms: service recovery and customer advocacy between app attachment and customers’ responses

Leonardo Aureliano-Silva, Xiaoxiao Fu, Cihan Cobanoglu, M. Omar Parvez

This study investigates the direct impact of app attachment on service recovery and customer advocacy and their combined impact on recommendation and purchase intention. The…

Social media’s sway: how social comparison on social media stimulates impulse travelling; serial mediation study on Indian millennials tourists

Satinder Kumar, Sandeep Kumar

The study explores the impact of social media-induced social comparison on impulse travelling, drawing upon social comparison theory. It thoroughly examines the intermediary…

Is tourism conducive to green growth? An investigation of the role of tourism-based economic expansion in the nexus of leisure tourism and business tourism

Amara Awan, Kashif Hussain, Mahwish Zafar, Sami Ullah Bajwa

The gradual expansion of the tourism sector is raising concerns about whether tourism-based economies are conducive to supporting green growth. Hence, the current study aims to…

Sustainability concerns on pro-sustainable travel behavior: combining the United Nations SDGs, norm activation model and value theory

Guy Assaker

This study examines the effect of sustainable development goal (SDG) concerns regarding the sustainability issues raised in the United Nations SDG agenda on pro-sustainable travel…