Table of contents
Tourism recovery: exploring the impact of residents' animosity on attitudes, intentions and behaviours to support tourism development
Sedigheh Moghavvemi, Ali Hassani, Kyle M. Woosnam, Saniya Abdrakhmanova, Chunyu JiangThis study aims to explore the most salient contributors to residents' support for tourism. As such, the authors measure residents' fear and risk of coronavirus disease 2019…
Antecedents of nostalgia-related cultural tourism behavior: evidence from visitors to pharaonic treasures city
Muhammad Haroon Shoukat, Rupa Sinha, Islam Elgammal, Kareem M. SelemBased on self-determination theory (SDT), this paper seeks to identify autonomous motivations driving nostalgia-related cultural tourism among visitors to satisfy their craving to…
Customer value creation and Moroccan hotels' performance: a multi-party and multi-phase vision
Ridouan Nejjari, Samira SlaouiThis study examines the impact of customer value creation on hotel performance. Customer value is seen as a multi-phase and multi-party process that combines hotel and tourist…
Community support and benefits, culture and hedonism as moderators in the relationship between brand heritage, tourist satisfaction and revisit intention
Sathish Raja, Vasanthi Soundararajan, Satyanarayana ParayitamThis research explores the antecedents of tourist satisfaction and revisit intention, especially in light of the post-pandemic environment that pushed tourism to the lowest level…
Impact of geopolitical risk on tourism demand: evidence from asymmetric NARDL approach
Waseem Ahmad Parray, Mohammed Ayub Soudager, Zubair Ahmad Dada, Effat Yasmin, Tanveer Ahmad DarziMany tourism academics have investigated the linkages between tourism, power and space; few have specifically addressed the profound links between tourism and geopolitics. In view…
Exploring the pathways to enhanced task performance: the roles of supportive leadership, team psychological safety, and mindful organizing
Muhammad Shoaib Saleem, Ahmad Shahrul Nizam Isha, Maheen Iqbal AwanThe study investigated the predictive role of supportive leadership and psychological safety for mindful organizing and the subsequent impact of mindful organizing on individual…
What affects consumers' choice behaviour towards organic food restaurants? By applying organic food consumption value model
Arghya Ray, Biswadip Das, Long SheAlthough there is a rising demand for organic food restaurants (OFRs), limited studies have attempted at understanding the drivers of customers' intention to visit OFRs. There is…
Do Instagram reels influence travelers' behavioral and e-WOM intentions for the selection of ecotourism destination?
Nidhi Sharma, Nilesh AroraThere has been considerable discussion about the utilization of social media effectively in tourist research. Still, there is a paucity of information about its usage for…
Examining how coolness of service robots influences customers' delight: mediating role of perceived values
Jia-Jhou Wu, Sue-Ting Chang, Yung-Ping Lin, Tom M.Y. LinWhen encountering novel technology, customers often use the term “cool” to express their thoughts; therefore, coolness has become crucial for launching service robots. However…
Should I stay or should I go back? Factors influencing snowbirds' permanent relocation intention
Suja Chaulagain, Jianwen Li, Rojan Baniya, Abraham PizamThe objective of the present study was to investigate the impacts of familiarity with and awareness of Florida as a snowbird destination, and satisfaction with the snowbird…
Do green servicescape and perceived quality determine consumerism and its consequences?
Awes Asghar, Ruba Asif, Naeem Akhtar, Tahir IslamHotel servicescapes have been extensively examined in the literature; however, there has been less attention on green servicescapes that attract consumers to visit green hotels…
The effects of virtual reality travel on satisfaction and visiting intention utilizing an extended stimulus-organism-response theory: perspectives from Thai tourists
Raksmey Sann, Pakkapol Luecha, Rawisara RueangchaithanakunThis study investigates how virtual reality (VR) travel attributes (e.g. sense and quality of information) influence spectators' flow experience, how emotion and past experience…
Understanding asymmetric effects of attribute performance on tourist satisfaction with island tourism using user-generated data
GuangMeng Ji, Siew Imm Ng, Jun-Hwa Cheah, Wei-Chong ChooPast research often relies on linear relationship assumptions from the perspective of managers when studying the relationship between attribute performance and satisfaction…
Going green: predicting tourists' intentions to stay at eco-friendly hotels – the roles of green attitude and environmental concern
Le Van Huy, Hien T.T. Nguyen, Phan Hoang Long, Phan Quyen Phu Thi, Nhat Tan PhamBy anchoring on the ability-motivation-opportunity (AMO) framework, this research aims to examine the effect of tourists' green ability, motivation and opportunity to access green…
The internal and external effect of environmental complexity on business responses: a PLS-SEM and artificial neural network approach
My-Trinh Bui, Thi-Thanh-Huyen TranIn the wake of severe socio-economic damage, many firms have made creative and technological progress in their responses to the COVID-19 crisis. This paper examines internal and…
Tourists' willingness to contribute to smart tourism: a construal level theory perspective
Hao Sun, Kaede SanoSmart tourism has become an inevitable trend in future tourism development. However, despite significant investment in its technological foundation, little is known about whether…
From congruity to loyalty: how congruity factors drive sharing economy
A.K. Fazeen Rasheed, Janarthanan BalakrishnanThe study examines the influence of various congruity factors (economic, safety and Health, hedonic, and functional) on tourists' satisfaction with sharing economy-based services.
Is “luxury” simply a marketing gimmick? Evaluating value in the experiencescapes of developed and developing countries
Rohan KarriLuxury as a construct warrants an assessment of entities promoting themselves as luxurious offerings. Therefore, this study attempts to evaluate the experiencescapes of luxury…
Hierarchical value mapping of diners in Macao's casino restaurants
Pui Kuan Tina Fan, Ja Young (Jacey) Choe, Yeseul NaThis study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and…
How perceived coolness and wow affect customer engagement: the role of self-image congruity
Li-Ling Liu, Hsiu-Yu TengCustomer engagement has key practical implications for hospitality management. However, little is known about how perceived coolness and wow affect customer engagement. The…
Does employee resilience work? The effects of job insecurity on psychological withdrawal behavior and work engagement
Mehri Yasami, Kullada Phetvaroon, Mayukh Dewan, Kristina StosicThe onset of a health crisis has substantially crippled the hotel industry, causing employees' fears of an imminent job loss. This study investigates how hotel employees'…
Towards sustainable development: antecedents of green entrepreneurship intention among tourism and hospitality students in Egypt
Mahmoud Ramadan Al-Azab, Heba Salah ZakiThis paper aims to examine the antecedents of green entrepreneurship intention (GEI) amongst tourism and hospitality higher education students and further explores the effect of…
Hotel leaders' benevolent leadership, career management and employees' work engagement during COVID-19: a conservation of resources perspective
Wisanupong Potipiroon, Hataikwan JunthongDrawing upon conservation of resources (COR) theory, this study aims to examine whether benevolent leadership from top hotel leaders can foster employees' work engagement during…
Bridging perceived psychological and social risks with shared beliefs: unveiling tourists' behavioral intentions through nostalgia
Sadaf Razzaq, Naeem AkhtarThe study examines tourists' psychological and social risk and shared beliefs – devotion, concerns and entertainment – at a religious and cultural heritage destination. It also…
Slow food and the slow food movement: a case study of consumer activism in Turkiye
Tuba Tokucoglu Yumusak, Kadri Gokhan Yilmaz, Seyda Z. Deligonul, Tamer CavusgilThe slow food movement has become increasingly widespread globally in recent years. This paper focuses on explaining how Turkish cuisine, which has a deep-rooted history, meshes…
Are you hungry for play? Investigating the role of emotional attachment on continuance intention to use food delivery apps
Xuan Tai Mai, Thu Thi Trinh, Chris RyanFood delivery apps (FDAs) have rapidly developed due to mobile technologies, changes in modern consumption and increased online use during the COVID-19 pandemic. Despite this, the…
Exploring the criteria for a green and smart hotel: insights from hotel managers' perspectives
Gökhan Akel, Elçin NoyanThis study aimed to explore the adaptations and perspectives of hotel managers regarding green and smart hotel technologies within the context of sustainability.
Prediction of tourists' intention toward domestic vs international destinations in post-COVID-19 recovery: the role of COVID-19, future anxiety and solidarity
Kemal Gürkan Küçükergin, Yakup Kemal Özekici, Gonca Güzel ŞahinThis paper aims to investigate, upon taking into consideration both symmetric and asymmetric effects, how the economic and psychological impact of the coronavirus disease 2019…
Application of fuzzy-set qualitative comparative analysis (fsQCA) in hospitality and tourism research: a bibliometric study
Kayode Kolawole Eluwole, Taiwo Temitope Lasisi, M. Omar Parvez, Cihan CobanogluFuzzy-set qualitative comparative analysis (fsQCA) is explored as a transformative tool rooted in complexity theory, shedding light on uncertainties shaping real-world decisions…
Beyond the surface: understanding the mechanism between green HR practices and employees’ green creative behavior through mixed-methods exploration
Muhammad Farrukh, Muhammad Rafiq, Ali Raza, Sahar IqbalMany studies have explored the relationship between green human resource management practices (GHRM) and employees’ green creative behavior (EGCB) within the hospitality industry…
Disruptive innovation and e-micro-entrepreneurship in tourism: the IRMA model approach for Airbnb platform
Ioulia Poulaki, Evi Chatzopoulou, Mary Constantoglou, Vaia KonstantinidouThis paper aims to examine how Airbnb has been transformed from an informal form of tourism accommodation into an emerging form of tourism e-micro-entrepreneurship through an…
Personal values and travel motivations: the moderating effects of visit experience, gender and age
Dila Maghrifani, Joanne Sneddon, Fang LiuTo understand differences in visitors' travel motivations, this study investigates the relations between personal values and travel motivations as well as the moderating effects…
Shattering the ceiling: exploring culture and religion’s impact on female empowerment in the Nigerian hospitality industry
Amara Ukachukwu, Roya RahimiThis study addresses the persistent impact of patriarchal societal structures on women’s empowerment in Nigeria, where social power, political authority and autonomy continue to…
Linking social servicescape and restoration in dining settings: the moderating role of substantive servicescape
Zhiwei (CJ) Lin, Wenjie Xiao, Baolin Deng, Changjiang (Bruce) Tao, IpKin Anthony WongWhile the rise of chain restaurants has attracted increasing research interest, few studies have taken servicescape into consideration to examine its effects on transformative…
Impact of environmental awareness and knowledge on purchase intention of an eco-friendly hotel: mediating role of habits and attitudes
Pimtong Tavitiyaman, Xinyan Zhang, Hiu Man ChanThis study explored the impact of environmental awareness, knowledge, habits, attitudes, subjective norms and perceived behavioural control on purchase intention towards an…
Hospitality in healthcare: the impacts of utilitarian and hedonic value perceptions on behavioral intentions in the context of medical hotels
Suja ChaulagainApplying the value-attitude-behavior (VAB) model, this study investigated how perceived utilitarian and hedonic values (i.e. novelty and emotion) affect individuals' attitudes…
CSR perceptions and practices in small hotels in urban cities
Maryam Khodaviren, Sunrita Dhar-BhattacharjeeThis study aims to examine the perception and practices related to Corporate Social Responsibility (CSR) implemented in Small and Medium-sized Enterprises (SMEs), focussing on…
Unlocking the precursors of destination brand love: the roles of self-congruence and destination brand immersion
Angelina Nhat Hanh Le, Phuong Thi Kim Tran, Thanh Dat LeIn the competitive realm of destination branding, understanding the factors that lead tourists to develop a deep emotional connection with a destination’s brand is essential. At…
Identifying rejuvenation strategies in micro tourism destinations: the case of Kaş
Birgül Aydın, Emre Ozan AksözThis research paper aims to identify and provide insights into rejuvenation strategies in Kaş as a microtourism destination based on the views of stakeholders.
ISSN:
2514-9792e-ISSN:
2514-9806ISSN-L:
2514-9792Online date, start – end:
2018Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus