Housing, Care and Support: Volume 12 Issue 4

Balancing individual choices against wider universal service needs

Martin Cooper

Universalism and personalisation: squaring the circle

Gerard Wistow

Just as universalism was a fundamental value underpinning the creation of the post‐war welfare state, so personalisation is rapidly gaining a similar status in contemporary public…

Personalisation and housing: a service user view

Peter Beresford

The policy of personalisation is essentially about matching services and support to address the unique needs and shared rights of each person as a service user. We can get some…

Negotiating the care trail

Bill Randall

Self‐directed support is a revolutionary shift which is complex to manage but essential for people's well‐being. This article outlines some of the challenges, and uses case…

Personalisation: the implications for housing and communities

Merron Simpson

This article considers the implications of personalisation for housing providers, commissioners and customers, using the example of housing‐related support. Opportunities and…

Personalisation: a support provider's perspective

Irmani Darlington, Kathleen Boyle

What does personalisation mean for a support provider? Before we go too far down the route of answering this question, we first need to look at a more basic question: what does…

Universalism vs. personalisation

Peter Molyneux

The move towards personalisation in health, as in other services, provides the opportunity to make a new and more humanising relationship between providers and the people they…

Personalisation and housing: giving control

Martin Cheeseman

Adoption of personalisation in the housing sector is not straightforward, and indeed there is some doubt that a good match is possible at all. Yet the sector must learn to adapt…

The Centre for Housing and Support

Steve McCann, Melanie Haynes