Personalisation: a support provider's perspective

Abstract

What does personalisation mean for a support provider? Before we go too far down the route of answering this question, we first need to look at a more basic question: what does personalisation mean?

Citation

Darlington, I. and Boyle, K. (2009), "Personalisation: a support provider's perspective", Housing, Care and Support, Vol. 12 No. 4, pp. 24-30. https://doi.org/10.1108/14608790200900027