Table of contents
Identifying and managing bullying in the workplace
Anni TownendThe article sheds light on the phenomenon of bullying in the workplace and the need to create truly assertive and inclusive organizations in which business leaders and employees…
Business acumen: a critical concern of modern leadership development: Global trends accelerate the move away from traditional approaches
E. Ted PrinceThe paper examines why leadership development needs to pay more attention to business acumen.
Reasons to be cheerful: Staff morale improves at Lancashire County Council
Blair McPhersonThe paper focuses on ways of tackling low staff morale in a large public‐sector organization.
HR incentives and gun‐toting guerillas: Labor co‐operative provides the peaceful path
The paper examines the effect that weak enforcement of property rights has on the HR practices of firms operating in a hostile business environment.
Career development drives up customer service at Dial‐a‐Cab: Staff morale, engagement and professionalism also improve after training
The paper describes how Dial‐a‐Cab, the largest supplier of licensed taxis in central London, has introduced a program to provide Level 2 National Vocational Qualifications to…
Paternalism and professionalism at BCI and ABN Amro: Banks accommodate Latin American cultural traits in modern HR policies
The paper shows how two banks – Bank of Credit and Investments (BCI) and ABN Amro – have taken the paternalism widespread in Latin America into account in designing their HR…
Impact feels the benefit of quirky HRM: Work hard and play hard ethic blurs distinction between working and social life
This paper forms the second of two articles examining how the unusual organizational culture contributes to business success at business‐transformation and people‐development…
Happy employees have a good work‐life balance: Staff trusted to balance personal needs with employment responsibilities
The paper describes, in the second of two articles on UK computer‐training company Happy Computers, the importance of work‐life balance.
Grupo Losán relies on people participation: Improvements led by the personnel involved
The paper describes the methods used at Grupo Losán, a Spanish group of timber‐processing firms, to design and implement a preventive‐maintenance program in accordance with…
Yalumba raises a glass to sustainability: Ethos and belief stem from employees' skill and creativity
The paper outlines the theory and practice of an action‐research program that aims to redesign and implement a communication strategy to deliver an environmental message to…
Derby Council's leaders focus on reality: Management training relevant to their tasks
The paper evaluates the impact of a leadership development program on middle managers at Derby City Council, UK.
ISSN:
0967-0734e-ISSN:
1758-7166ISSN-L:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King