Journal of Business & Industrial Marketing: Volume 39 Issue 6
Table of contents
The different shades of innovation emergence in smart service systems: the case of Italian cluster for aerospace technology
Orlando Troisi, Anna Visvizi, Mara GrimaldiThe purpose of this paper is to explore the emergence of innovation in smart service systems to conceptualize how actor’s relationships through technology-enabled interactions can…
Empowering value co-creation in the digital age
Sergio Barile, Clara Bassano, Paolo Piciocchi, Marialuisa Saviano, James Clinton SpohrerTechnology is revolutionizing the management logic of service systems. The increasing use of artificial intelligence (AI), in particular, is challenging interaction between humans…
Reconfiguring the service system for resilience: lessons learned in the higher education context
Leonard Walletzký, Luca Carrubbo, Nabil Georges Badr, Monica Dragoicea, Angeliki Maria Toli, Salem BadawiThe COVID-19 pandemic started a new era in understanding the topic of resilience and adaptability. The human society has not faced such a widespread global challenge until now…
Smart cash point in a B2B market to enable service innovation: towards transparency and shared intentions- a case study
Antonietta MegaroThis work tries to detect the factors that can impact service innovation in the retail sector according to a service ecosystem (SES) perspective. This paper aims to understand…
Exploring the barriers and motivators of value co-creation through a theoretical lens of service-dominant logic
Mian M. Ajmal, Amin Jan, Mehmood Khan, Matloub Hussain, Anas A. SalamehThis study aims to identify and categorize the barriers and motivators to value co-creation and to establish its theoretical link with the five axioms of value co-creation.
Augmenting machine learning with human insights: the model development for B2B personalization
Shahrzad Yaghtin, Joel MeroMachine learning (ML) techniques are increasingly important in enabling business-to-business (B2B) companies to offer personalized services to business customers. On the other…
Key success factors for stability of asymmetric technological collaborations: a bionic engineering approach
Sepehr Ghazinoory, Parvaneh AghaeiThis study aims to investigate the importance and effect of asymmetric technological collaborations’ key success factors in developing countries. The number of collaborations…
Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review
Sihong Wu, Maureen Benson-ReaDespite a growing body of research focusing on the dark side of sharing economy development, arguments are fragmented and incomplete. This study aims to address the gap by…
The role of contextual factors in conflict handling strategies in logistics service networks
Seda Özcan, Bengü Sevil OflaçIn business-to-business interactions, conflicts are inevitable, and conflict-handling strategies that consider different variables improve the decision-making process of actors…
Affect-based dimensions of trust: a study of buyer-supplier relationships in Thai manufacturing
Rapeeporn Rungsithong, Klaus E. MeyerTrust is an important facilitator of successful B2B relationships. The purpose of this study is to investigate affect-based antecedents of both interpersonal and…
Power in the supply chain: a state-of-the-art literature review and propositions from the perspective of gender differences
Heba F. Zaher, Gilberto Marquez-IllescasThis paper aims to examine the existing literature on firms’ power through the lens of the supply chain and highlights some gaps that could be covered by future research.
Supply chain resilience capabilities in automotive and other industries: a mixed method approach
Ila Manuj, Michael Herburger, Saban AdanaWhile, supply chain resilience (SCRES) continues to be a dominant topic in both academic and business literature and has gained more attention recently, there is limited knowledge…
Supplier selection among manufacturing companies based on their MSME partners’ supply chain finance adoption capability using BWM and VIKOR
Aswin Alora, Himanshu GuptaThe purpose of this paper is to identify and prioritise supply chain finance (SCF) adoption enablers and develop a novel comprehensive framework to select supplier firms based on…
Export performance: a comprehensive bibliometric overview
Beyza Aksoy, Ayhan Akpınar, Çağatay ÜnüsanThis study aims to present a bibliometric overview of the academic research on export performance (EP) in the business and management areas.
ISSN:
0885-8624e-ISSN:
2052-1189ISSN-L:
0885-8624Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
IMP JournalEditors:
- Michael Ehret
- Antonella La Rocca
- Roberto Mora Cortez