Table of contents
Myths and realities of digital reference services: Perspectives of libraries from developing countries
Ahmad Bakeri Abu BakarThe purpose of this paper is to determine whether differences exist between public and private universities' web sites in terms of visibility and accessibility of the web sites.
User satisfaction surveys as decision making resources at the University of Bologna
Alessandra Citti, Angela Politi, Fulvia Sabattini, Chiara SemenzatoThe academic libraries of the University of Bologna situated in Cesena, Forlì, Ravenna and Rimini carried out two surveys about users' satisfaction, in order to improve services…
Aspects regarding the application of the quality principles in the university library
Cristina Albu, Adriana Cristian, Nicoleta PistolProviding a wealth of documents and appropriate information in support of the university curriculum and research syllabus represents the ultimate goal of all the efforts made by…
An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries
S. Pedramnia, P. Modiramani, V. Ghavami GhanbarabadiThe main purpose of this paper is quality assessment of services provided by the MUMS libraries and determining member satisfaction and expectations of library services in the…
Focusing on the human resources in academic librarianship:an outlook from Serbia
Vesna ŽupanThis article aims to overcome the attitude that information is most important for social development. It also aims to stress the ways of human resources development in the…
Bibliometric practices and activities at the University of Vienna
Christian Gumpenberger, Martin Wieland, Juan GorraizThe purpose of this paper is to describe bibliometrics as an emergent field for academic libraries. There is a constant need to adapt to the ongoing changes and new demands of…
Case study on digital library's user viscosity in Chongqing University Library
Xinya Yang, Hui Yuan, Huanwen Cheng, Pak‐sing Andrew LiuIt is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This…
ISSN:
0143-5124e-ISSN:
1758-7921ISSN-L:
0143-5124Online date, start – end:
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Emerald Publishing LimitedOpen Access:
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Librarian Career DevelopmentEditor:
- Mr Steve O'Connor