Case study on digital library's user viscosity in Chongqing University Library
Abstract
Purpose
It is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This article aims to experiment on the library merit system which provides different ways to enhance users' viscosity on using library.
Design/methodology/approach
For the experiment, a merit system was developed and implemented; users' feedback was collected by a questionnaire survey for analysis.
Findings
The results showed that the degree of users' viscosity on the digital library was increased and several areas for a successful digital library portal should be paid more attention to.
Originality/value
The merit system can successfully increase users' viscosity with digital library.
Keywords
Citation
Yang, X., Yuan, H., Cheng, H. and Liu, P.A. (2012), "Case study on digital library's user viscosity in Chongqing University Library", Library Management, Vol. 33 No. 3, pp. 184-194. https://doi.org/10.1108/01435121211217234
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited