Management Decision: Volume 33 Issue 8

Productivity management: the Japanese experience

Alan Stainer

Gives an overview of Japanese productivity management in bothmanufacturing and service industries. Discusses education and training,as well as corporate attitudes to productivity…

Bridging the gap between technology and business strategy: a pilot study on the innovation process

Lee Zhuang

Innovation is now recognized as the key to bridging the gap betweentechnology and business strategy. In response to this, a researchproject was established seeking to examine the…

Exclusive value and the pricing of services

John C. Groth

The exclusive value principle is one important factor determiningthe value of the service to the customer. High margins often result fromthe customer′s perceptions of “exclusive…

The spreadsheet – just another filing cabinet?

Jonathan Pemberton, Andrew Robson

As a business tool, the spreadsheet is cited as a valuabledecision‐making aid, but despite its apparent widespread use, its scopeand potential, both with respect to areas of…

Strategic downsizing

David C. Band, Charles M. Tustin

Corporate strategies directed at gaining competitive advantage andsatisfying customers′ needs always have human resource implications, andtactics such as job redesign…

Revisiting decision trees

Susan Coles, Jennifer Rowley

Explores, using appropriate examples, the ways in which decisiontrees can be used by the manager to assist in the longitudinaldecision‐making process. Since the mathematical…

Working daze: uncertainty and ambiguity in consulting

Jak de Burgundy

Argues that the assumptions which drive consultancy research areflawed, since they are based on the premiss that key management problemsrevolve around uncertainty when, in fact…

Risk and capital budgeting: avoiding the pitfalls in using NPV when risk arises

David Brookfield

Capital budgeting in a live environment is crucially influenced byexposure to risk. Argues that while there are many risk analysistechniques that could be used to assist with…