Conversation Control in Management Development

Abstract

Interpersonal skills are now key features of management courses. However, the principles of conversation have not been widely studied. Like any skill, conversation can improve with practice. First, it requires that you know what you are doing and then try out the various skills. Ten key points emerging from the issues raised are outlined as guidelines for skill development.

Citation

Margerison, C.J. (1988), "Conversation Control in Management Development", Journal of Management Development, Vol. 7 No. 3, pp. 68-73. https://doi.org/10.1108/eb051679