The influence of emotional intelligence on team performance through knowledge sharing, team conflict, and the structure mechanism

Abstract

Purpose

To analyze the influence of emotional intelligence on team performance, knowledge sharing, team conflict, and the structure mechanism, the influence of knowledge sharing, team conflict, the structure mechanism, and emotional intelligence on team performance, and the influence of emotional intelligence on team performance through knowledge sharing, team conflict, and the structure mechanism.

Design/methodology/approach

This research uses the quantitative research method and is included in explanatory research. Data collection was done cross-sectionally. This research was conducted at provincial hospitals in South Sulawesi and in Central Sulawesi.

Findings

Emotional intelligence directly influences knowledge sharing, conflict in teams, the structure mechanism, and team performance. There is a direct influence of knowledge sharing, team conflict, and the structure mechanism on team performance. Then, there is an indirect influence of emotional intelligence on team performance through the mediation of knowledge sharing, team conflict, and the structure mechanism.

Originality/value

The novelty of this research is in its effort to observe the mediation of knowledge sharing, team conflict and the structure mechanism with other variables developed in the research model. No previous studies have found a relationship between emotional intelligence and team performance, knowledge sharing, team conflict, and the structure mechanism, or the influence of knowledge sharing, team conflict, the structure mechanism, and emotional intelligence on team performance.

Citation

Zulfadil, Hendriani, S. and Machasin (2020), "The influence of emotional intelligence on team performance through knowledge sharing, team conflict, and the structure mechanism", Journal of Management Development, Vol. 39 No. 3, pp. 269-292. https://doi.org/10.1108/JMD-12-2018-0354