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Anish Lalchandani

The Skills Advantage

ISBN: 978-1-83797-265-4, eISBN: 978-1-83797-262-3

Publication date: 8 May 2024

pdf (191 KB) ePub (1.1 MB) Article view Figure view Cited (19) cite article

Citation

Lalchandani, A. (2024), "References", The Skills Advantage, Emerald Group Publishing Limited, Leeds, pp. 181-198. https://doi.org/10.1108/978-1-83797-262-320241013

Publisher

:

Emerald Group Publishing Limited

Copyright © 2024 Anish Lalchandani. Published under exclusive licence by Emerald Publishing Limited

Introduction

  1. Lalchandani, A. (2023). The skills project. https://www.anishlalchandani.com/theskillsproject

  2. LEGO. (n.d.). LEGO® History – LEGO.com US. https://www.lego.com/en-us/history/

  3. How many combinations are possible using 6 LEGO bricks? (2017, February 12). Mental Floss. https://www.mentalfloss.com/article/92127/how-many-combinations-are-possible-using-6-lego-bricks

  4. How do we upskill a billion people by 2025? (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/2025-leadership-collaboration-skills-training/

  5. Difference between upskilling and reskilling. (n.d.). LinkedIn Learning. https://learning.linkedin.com/resources/upskilling-and-reskilling/upskilling-reskilling

Chapter 1

  1. https://www.azquotes.com/quote/820180

  2. Lake, E. (2016, December 26). Millions of drivers are suffering from “parallelophobia.” The Sun. https://www.thesun.co.uk/news/2480273/millions-of-drivers-are-suffering-from-parallelophobia-a-fear-of-parallel-parking-a-new-study-finds/

  3. Klebnikov, S. (2020, July 1). Tesla is now the world's most valuable car company with a valuation of $208 billion. Forbes. https://www.forbes.com/sites/sergeiklebnikov/2020/07/01/tesla-is-now-the-worlds-most-valuable-car-company-with-a-valuation-of-208-billion/?sh=302920053347

  4. Musk, E. (2017, June 9). “Thick and thin” is the way to go! [Tweet]. Twitter. https://twitter.com/elonmusk/status/873116351316938753?lang=en

  5. The General Motors CEO who killed the original electric car is now in the electric car business. (2017, April 7). Quartz. https://qz.com/952951/the-general-motors-gm-ceo-who-killed-the-ev1-electric-car-rick-wagoner-is-now-in-the-electric-car-business

  6. Magazine, S., & Edwards, O. (n.d.). The death of the EV-1. https://www.smithsonianmag.com/science-nature/the-death-of-the-ev-1-118595941/

  7. Standage, T. (2021, August 3). The lost history of the electric car – And what it tells us about the future of transport. The Guardian. http://www.theguardian.com/technology/2021/aug/03/lost-history-electric-car-future-transport

  8. Standage, T. (2021, August 3). The lost history of the electric car – And what it tells us about the future of transport. The Guardian. http://www.theguardian.com/technology/2021/aug/03/lost-history-electric-car-future-transport

  9. GM announces its electric car. (2001, January 4). HISTORY. https://www.history.com/this-day-in-history/gm-announces-its-electric-car

  10. GM announces its electric car. (2001, January 4). HISTORY. https://www.history.com/this-day-in-history/gm-announces-its-electric-car

  11. IDTechEx. (n.d.). Driving will be outlawed by 2050, says IDTechEx. https://www.prnewswire.com/news-releases/driving-will-be-outlawed-by-2050-says-idtechex-301365816.html

  12. https://www.goodreads.com/quotes/319000-life-doesn-t-get-easier-or-more-forgiving-we-get-stronger

  13. Spataro, J. (2020, April 30). 2 years of digital transformation in 2 months. Microsoft 365 Blog. https://www.microsoft.com/en-us/microsoft-365/blog/2020/04/30/2-years-digital-transformation-2-months/

  14. Enjoy the museum from home. (n.d.). Van Gogh Museum. https://www.vangoghmuseum.nl/en/visit/enjoy-the-museum-from-home

  15. https://www.google.com.sg/books/edition/Digital_Currencies/iL69DgAAQBAJ?hl=en&gbpv=1&dq=the+digital+revolution+is+marching+on+and+entering+every+aspect+of+life&pg=PT7&printsec=frontcover

  16. World Development Report 2019: The changing nature of work: Main report. (n.d.). World Bank. https://documents.worldbank.org/en/publication/documents-reports/documentdetail/816281518818814423/main-report

  17. World Development Report 2019: The changing nature of work: Main report. (n.d.). World Bank. https://documents.worldbank.org/en/publication/documents-reports/documentdetail/816281518818814423/main-report

  18. O'Connell, B. (2020, January 2). History of Alibaba: Timeline and facts. TheStreet. https://www.thestreet.com/world/history-of-alibaba-15145103

  19. 2021 Corporate Longevity Forecast. (2021, May 1). Innosight. https://www.innosight.com/insight/creative-destruction/

  20. Reier, S. (2000, June 10). Half a century later, economist's “creative destruction” theory is apt for the internet age: Schumpeter: The prophet of bust and boom. The New York Times. https://www.nytimes.com/2000/06/10/your-money/IHT-half-a-century-later-economists-creative-destruction-theory-is.html

  21. Finch, C. (2019, October 3). History of companies and industries listed on the S&P 500. QAD Blog. https://www.qad.com/blog/2019/10/sp-500-companies-over-time

  22. 2021 Corporate Longevity Forecast. (2021, May 1). Innosight. https://www.innosight.com/insight/creative-destruction/

  23. Hu, K. (2023, February 2). ChatGPT sets record for fastest-growing user base – Analyst note. Reuters. https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/

  24. How to bring the core to the edge. (2009, February 6). Harvard Business Review. https://hbr.org/2009/02/how-to-bring-the-edge-to-the-c

  25. https://quotepond.com/wp-content/uploads/2018/03/motivationalquote8.jpg

  26. World Employment and Social Outlook, International Labour Organization. (2021). The ILO Centenary Declaration for the Future of Work: A commitment to an inclusive, sustainable, and resilient future. Trends 2021. ILO Flagship Report. https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/publication/wcms_794452.pdf

  27. World Employment and Social Outlook, International Labour Organization. (2021). The ILO Centenary Declaration for the Future of Work: A commitment to an inclusive, sustainable, and resilient future. Trends 2021. ILO Flagship Report. https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/publication/wcms_794452.pdf

  28. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  29. World Bank. (2019). World Development Report 2019: The changing nature of work. https://documents1.worldbank.org/curated/en/816281518818814423/2019-WDR-Report.pdf

  30. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  31. World Bank. (2019). World Development Report 2019: The changing nature of work. https://documents1.worldbank.org/curated/en/816281518818814423/2019-WDR-Report.pdf

  32. The Future of Jobs Report 2020. (2020, October 20). World Economic Forum. https://www.weforum.org/reports/the-future-of-jobs-report-2020/digest/

  33. DAOs, DACs, DAs and more: An incomplete terminology guide. (n.d.). Ethereum Foundation Blog. https://blog.ethereum.org/2014/05/06/daos-dacs-das-and-more-an-incomplete-terminology-guide

  34. DAOs, DACs, DAs and more: An incomplete terminology guide. (n.d.). Ethereum Foundation Blog. https://blog.ethereum.org/2014/05/06/daos-dacs-das-and-more-an-incomplete-terminology-guide

  35. FBI. (2012, July 1). FBI announces deployment of Sentinel. FBI Archives. https://archives.fbi.gov/archives/news/pressrel/press-releases/fbi-announces-deployment-of-sentinel

  36. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  37. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  38. Sutherland, J. J. (2014). Scrum: The art of doing twice the work in half the time. Crown Publishing Group.

  39. Sutherland, J. (2014). Scrum: The art of doing twice the work in half the time. Currency; Illustrated edition (p. 10). Crown Business.

  40. Why Agile is Better than Waterfall (Based on Standish Group Chaos Report 2020). (n.d.). Vitality Chicago Inc. https://vitalitychicago/blog/agile-projects-are-more-successful-traditional-projects

  41. The Agile Manifesto | Scrum Alliance | Transform Your Workplace. (n.d.). https://www.scrumalliance.org/agile-organizations/manifesto

  42. DBS announces range of initiatives to embrace the future of work. (2020, November 17). https://www.dbs.com/newsroom/DBS_announces_range_of_initiatives_to_embrace_the_future_of_work

  43. Becoming more than a bank: Digital transformation at DBS. (2020, January 9). McKinsey & Company. https://www.mckinsey.com/industries/financial-services/our-insights/banking-matters/becoming-more-than-a-bank-digital-transformation-at-dbs

  44. Grant, J. (n.d.). Transforming a traditional bank into an agile market leader. Strategy+Business. https://www.strategy-business.com/article/Transforming-a-Traditional-Bank-into-an-Agile-Market-Leader

  45. https://www.maersk.com/about/our-history/the-founding-family

  46. Maersk About us. https://www.maersk.com/about

  47. Purpose shifting from why to how. (2020, April 22). McKinsey & Company. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/purpose-shifting-from-why-to-how

  48. Big demands and high expectations, The Deloitte Millennial Survey. (2014, January). Deloitte. https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-dttl-2014-millennial-survey-report.pdf

Chapter 2

  1. https://technative.io/disrupt-or-be-disrupted/

  2. Grant, A. (2016). Originals: How non-conformists move the world. Viking.

  3. Chakrabarti, R. (2017, June 14). #9 Out of 10 Start-ups Fail. Here's Why! Entrepreneur. https://www.entrepreneur.com/en-in/starting-a-business/9-out-of-10-start-ups-fail-heres-why/295798

  4. How to successfully drive innovation in organisations. (n.d.). Chase Consulting. https://www.chasegroup.com.au/how-to-successfully-drive-innovation-in-organisations

  5. The diversity and inclusion revolution. (2018). Deloitte Review. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  6. Bourke, J., Dillon, B., & Deloitte. (2018). The diversity and inclusion revolution: Eight powerful truths. Deloitte Insights. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  7. Hewlett, S. A., Marshall, M., & Sherbin, L. (2013, December 1). How diversity can drive innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation

  8. Hewlett, S. A., Marshall, M., & Sherbin, L. (2013, December 1). How diversity can drive innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation

  9. Bourke, J., Dillon, B., & Deloitte. (2018). The diversity and inclusion revolution: Eight powerful truths. Deloitte Insights. https://www2.deloitte.com/content/dam/insights/us/articles/4209_Diversity-and-inclusion-revolution/DI_Diversity-and-inclusion-revolution.pdf

  10. Medallia. (n.d.). null. https://www.medallia.com; https://crowdicity.com/customer-stories/maddocks

  11. Diversity Partners. (2019, October 26). Making the link between innovation and diversity: A practical case study. https://www.diversitypartners.com.au/new-blog/2019/10/26/making-the-link-between-innovation-and-diversity-a-practical-case-study

  12. https://conantleadership.com/wp-content/uploads/2015/12/speaker_sheet_final1-2.pdf

  13. Job openings and labor turnover summary – 2023 M07 results. (2023, August 29). https://www.bls.gov/news.release/jolts.nr0.htm

  14. Bhattarai, A. (2021, June 21). Retail workers are quitting at record rates for higher-paying work: ‘My life isn't worth a dead-end job.’ Washington Post. https://www.washingtonpost.com/business/2021/06/21/retail-workers-quitting-jobs/

  15. Korn Ferry retail survey finds a very slow movement to include DE&I incentive metrics in compensation packages. (n.d.). https://www.kornferry.com/about-us/press/korn-ferry-retail-survey-finds-a-very-slow-movement-to-include-dei-incentive

  16. Work Trend Index | Will AI fix work? (2023, May 9). https://www.microsoft.com/en-us/worklab/work-trend-index/will-ai-fix-work

  17. HumanWorkz podcast with Anish Lalchandani: 8. Andy Spence: Re-thinking work for economic inclusion on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/8-andy-spence-re-thinking-work-for-economic-inclusion/id1588734901?i=1000548051397

  18. Morgan, K. (2021, June 29). The Great Resignation: How employers drove workers to quit. BBC Worklife. https://www.bbc.com/worklife/article/20210629-the-great-resignation-how-employers-drove-workers-to-quit

  19. Inc., G. (2021, July 22). The “Great Resignation” is really the “Great Discontent.” Gallup.com; https://www.gallup.com/workplace/351545/great-resignation-really-great-discontent.aspx

  20. Inc., G. (2021, July 22). The “Great Resignation” is really the “Great Discontent.” Gallup.com; https://www.gallup.com/workplace/351545/great-resignation-really-great-discontent.aspx

  21. https://www.goodreads.com/quotes/7356284-clients-do-not-come-first-employees-come-first-if-you

  22. All Insights. (n.d.). https://www.mercer.com/insights/all-insights/; https://www.mercer.com/our-thinking/career/voice-on-talent/preparing-for-the-future-of-work-evaluating-the-effectiveness-your-employee-value-proposition.html

  23. Employee Value Proposition (EVP) | HR Insights | Gartner.com. (n.d.). https://gartner.com/en/human-resources/insights/employee-engagement-performance/employee-value-proposition

  24. Careers at Bain. (n.d.). Bain. https://www.bain.com/careers/

  25. Careers at Bain. (n.d.). Bain. https://www.bain.com/careers/

  26. Chopra, V. (n.d.). Great CX starts from great employee experience | CX = EX. https://umwelt.ai/great-cx-starts-from-great-employee-experience/

Chapter 3

  1. https://www.inc.com/dan-scalco/6-chinese-proverbs-every-entrepreneur-should-read.html#:∼:text=2)%20%22If%20you%20want%20one,too%20much%20on%20the%20money

  2. Pofeldt, E. (2017, October 17). Are we ready for a workforce that is 50 percent freelance? Forbes. https://www.forbes.com/sites/elainepofeldt/2017/10/17/are-we-ready-for-a-workforce-that-is-50-freelance/

  3. HumanWorkz podcast with Anish Lalchandani: 4. Dave Ulrich: Reinventing organisations to lead the future of work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/4-dave-ulrich-reinventing-organisations-to-lead-the/id1588734901?i=1000541077473

  4. 12 the war for talent – [PDF Document]. (n.d.). cupdf.com; https://cupdf.com/document/12-the-war-for-talent.html

  5. Buckingham, M. (2017). 9 lies about work: A new path to personal fulfillment. Free Press.

  6. HumanWorkz podcast with Anish Lalchandani: 1. Abhijit Bhaduri: Rise of intangibles – Leadership, talent & culture on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/1-abhijit-bhaduri-rise-of-intangibles-leadership/id1588734901?i=1000538660642

  7. https://quotefancy.com/quote/1398955/Sheryl-Sandberg-Build-your-skills-not-your-resume

  8. An evolving profession: 21 new HR jobs to watch for. (n.d.). www.cognizant.com; https://www.cognizant.com/us/en/insights/perspectives/an-evolving-profession-21-new-hr-jobs-to-watch-for

  9. How to rethink a bad decision: Transcript. (n.d.). WorkLife | Podcasts | TED. https://www.ted.com/podcasts/worklife/how-to-rethink-a-bad-decision-transcript

  10. job. (2023, August 30). JOB | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/job

  11. work. (2023, August 30). WORK | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/work

  12. task. (2023, August 30). TASK | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/task

  13. skill. (2023, August 30). SKILL | English Meaning – Cambridge Dictionary. https://dictionary.cambridge.org/dictionary/english/skill

  14. Indeed. (n.d.). Bank Relationship Manager. https://sg.indeed.com/career-advice/finding-a-job/bank-relationship-manager#

  15. Ying, J. (2019, December 10). How we mapped the “skills genome” of emerging jobs. LinkedIn Engineering. https://engineering.linkedin.com/blog/2019/how-we-mapped-the-skills-genome-of-emerging-jobs

  16. Ying, J. (2019, December 10). How we mapped the “skills genome” of emerging jobs. LinkedIn Engineering. https://engineering.linkedin.com/blog/2019/how-we-mapped-the-skills-genome-of-emerging-jobs

  17. Leading in the 21st century: An interview with Daniel Vasella. (2012, September 1). McKinsey & Company. https://www.mckinsey.com/featured-insights/leadership/an-interview-with-daniel-vasella

  18. Taylor, C. (2019, October 29). Why the CEO of this multi-billion dollar firm wants to “unboss” companies. CNBC. https://www.cnbc.com/2019/10/29/why-novartis-ceo-wants-to-unboss-companies.html

  19. How Novartis is building a skills operating system for workforce planning. (2022, February 8). myHRfuture. https://www.myhrfuture.com/digital-hr-leaders-podcast/how-novartis-is-building-a-skills-operating-system-for-workforce-planning

  20. Downarowicz, T., & Więcek, M. (2020, April 6). Decomposition of a symbolic element over a countable amenable group into blocks approximating ergodic measures. arXiv.org; https://arxiv.org/abs/2004.02946v1

  21. All Insights. (n.d.). https://www.mercer.com/insights/all-insights/

  22. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

Chapter 4

  1. https://www.brainyquote.com/quotes/jack_welch_173305

  2. Phillips, J. J. (2015, May 28). Show me the ROI. Chief Learning Officer – CLO Media. https://www.chieflearningofficer.com/2015/05/28/show-me-the-roi/

  3. Why intangibles are the key to faster growth in Europe. (2022, November 22). McKinsey & Company. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/why-intangibles-are-the-key-to-faster-growth-in-europe

  4. Next Jump's origin story | Leadership Training & Development. (n.d.). Next Jump. https://nextjump.com/next-jump-origins/

  5. An everyone culture: Becoming a deliberately developmental organization ^ 14259. (2016, March 22). HBR Store. https://store.hbr.org/product/an-everyone-culture-becoming-a-deliberately-developmental-organization/14259

  6. Next Jump's origin story | Leadership Training & Development. (n.d.). Next Jump. https://nextjump.com/next-jump-origins/

  7. Kegan, R., & Laskow Lahey, L. (2016). An everyone culture: Becoming a deliberately developing organization. Harvard Business Review Press.

  8. https://www.levyinnovation.com/a-problem-well-stated-is-half-solved/

  9. We need a global reskilling revolution – Here's why. (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/reskilling-revolution-jobs-future-skills/

  10. https://www.goodreads.com/quotes/222771-a-year-from-now-you-may-wish-you-had-started

  11. World Economic Forum – Home. (n.d.). https://www3.weforum.org/docs/WEF_Future_of_Jobs_2020

Chapter 5

  1. https://quotefancy.com/quote/1625604/Michael-Kitson-Awareness-is-a-key-ingredient-in-success-If-you-have-it-teach-it-if-you

  2. M. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  3. Leonard, J. (2019, August 31). Oprah Winfrey's success story: Becoming an inspiration to everyone. Business2Community. https://www.business2community.com/trends-news/oprah-winfreys-success-story-becoming-an-inspiration-to-everyone-02236317

  4. Mimaroglu, A. (2021, January 18). 5 lessons from the life of Oprah. Entrepreneur. https://www.entrepreneur.com/leadership/5-lessons-from-the-life-of-oprah/362598

  5. Maddy. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  6. Winfrey, O. (2020). The path made clear: Discovering your life's direction and purpose. Flatiron Books.

  7. Maddy. (2020, August 16). The heartbreaking but inspiring success story of Oprah Winfrey – WISURU. WISURU – Your quest for knowledge ends here. https://wisuru.com/biography/the-success-story-of-oprah-winfrey/

  8. Winfrey, O. (2020). Chapter 1: The seeds. In The path made clear: Discovering your life's direction and purpose. Flatiron Books.

  9. Gazica, M. W., & Spector, P. E. (2015). A comparison of individuals with unanswered callings to those with no calling at all. Journal of Vocational Behavior, 91, 1–10. https://doi.org/10.1016/j.jvb.2015.08.008

  10. Definition of AWARENESS. (2023, August 22). Awareness Definition & Meaning – Merriam-Webster. https://www.merriam-webster.com/dictionary/awareness

  11. Lalchandani, A. (n.d.). The skills project. https://www.anishlalchandani.com/theskillsproject

  12. https://www.danpink.com/books/drive/

  13. Foster individual purpose within your organization. (2020, October 19). McKinsey & Company. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/foster-individual-purpose-within-your-organization

  14. https://www.goodreads.com/quotes/289003-awareness-precedes-choice-and-choice-precedes-change

  15. Schippers, M. C., & Ziegler, N. (2019, December 13). Life crafting as a way to find purpose and meaning in life. Frontiers in Psychology, 10. PubMed Central (PMC). https://doi.org/10.3389/fpsyg.2019.02778

  16. Chavez, M. (2019, January 7). Connecting individual and organizational purpose: Perspectives from Daniel Pink. Forbes. https://www.forbes.com/sites/michaelchavez/2019/01/07/connecting-individual-and-organizational-purpose-perspectives-from-daniel-pink/

  17. Baldoni, J. (2019). Chapter 1: Take time to define the purpose of your organization. Flatiron Books. In Lead with purpose: Giving your organization a reason to believe in itself. Inc.com; https://www.inc.com/john-baldoni/take-time-to-define-the-purpose-of-your-organization.html

  18. Plc, U. (n.d.). At a glance. Unilever. https://www.unilever.com/our-company/at-a-glance/

  19. Unilever's response to the future of work – Case – Faculty & Research – Harvard Business School. (n.d.). https://www.hbs.edu/faculty/Pages/item.aspx?num=58001

  20. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  21. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  22. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

  23. Apple Podcasts. (2021b, September 28). Leena Nair: Raise your hand for the hardest job. Apple Podcasts. https://podcasts.apple.com/gb/podcast/leena-nair-raise-your-hand-for-the-hardest-job/id1156483471?i=1000536850211&l=es

  24. Institute of Coaching. (n.d.). https://instituteofcoaching.org/

  25. https://quotefancy.com/quote/2412842/Francesc-Miralles-We-frequently-miss-opportunities-because-we-aren-t-aware-of-them

  26. Online services – The University of Sheffield. (n.d.). https://www.sheffield.ac.uk/hr/sld/proflearning/mentoring

  27. Talent mobility: Winning the war on the home front. (n.d.). Deloitte Insights. https://www2.deloitte.com/uk/en/insights/focus/human-capital-trends/2019/internal-talent-mobility.html

  28. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  29. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  30. State of the Manager Report 2022. (n.d.). https://www.humu.com/state-of-the-manager-report-2022

  31. https://www.goodreads.com/quotes/1049077-by-choosing-our-path-we-choose-our-destination

Chapter 6

  1. https://www.goodreads.com/quotes/7159708-learning-is-not-the-product-of-teaching-learning-is-the

  2. Clear, J. (2015, March 10). Stop thinking and start doing: The power of practicing more. James Clear. https://jamesclear.com/learning-vs-practicing

  3. Lalchandani, A. (n.d.). The skills project. https://www.anishlalchandani.com/theskillsproject

  4. Learning Engagement in Supply Chain Training, with Dhiren Doshi. (2021, August 18). YouTube. https://www.youtube.com/watch?v=9-ZpoBay-U8

  5. About LUMA: LUMA empowers everyone at your organization. (n.d.). LUMA Institute. https://www.luma-institute.com/about-luma/

  6. Design thinking certificate: Practitioner certification program at LUMA. (n.d.). LUMA Institute. https://www.luma-institute.com/our-offerings/training/practitioner-certification-program-details/

  7. https://quotefancy.com/quote/847810/Kathrine-Switzer-Talent-is-everywhere-it-only-needs-the-opportunity

  8. https://quotefancy.com/quote/878154/Norman-Vincent-Peale-Nobody-ever-mastered-any-skill-except-through-intensive-persistent

  9. J. M. (2021, October 1). Ester | Audiovisual Communication | Spain. Generation. https://www.generation.org/story/ester-audiovisual-communication/

  10. Wyers, A. (n.d.). Solving youth unemployment. TrendHunter.com; https://www.keynotespeak.com/keynote/global-unemployment-talk

  11. Rice, J. (2016, July 29). Employers. Generation. https://www.generation.org/employers/

  12. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

  13. Employed, G. Y. (2019, November 12). Generation, a global employment nonprofit organization, marks its 5th anniversary as the largest and fastest-growing program of its kind. GlobeNewswire Newsroom. https://www.globenewswire.com/news-release/2019/11/12/1945626/0/en/Generation-a-global-employment-nonprofit-organization-marks-its-5th-anniversary-as-the-largest-and-fastest-growing-program-of-its-kind.html

  14. Disrupting Unemployment. (2015, February 17). World Economic Forum. https://www.weforum.org/reports/disrupting-unemployment/

  15. Rice, J. (2016, October 13). Impact. Generation. https://www.generation.org/impact/

  16. Beyond ‘X Number Served’ (SSIR). (n.d.). https://ssir.org/articles/entry/beyond_x_number_served

  17. Rice, J. (2016, October 13). Impact. Generation. https://www.generation.org/impact/

  18. Rice, J. (2016, July 29). About. Generation. https://www.generation.org/about/

  19. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

Chapter 7

  1. https://www.goodreads.com/author/quotes/11041272.Pearl_Zhu#:∼:text=Learning%20agility%20means%20to%20learn,and%20relearn%20all%20the%20times.&text=The%20science%20of%20decision%2Dmaking,effective%20decision%20process%20in%20place.&text=Critical%20Thinking%20is%20not%20automatic,extra%20effort%20to%20think%20critically

  2. Microsoft's Nadella: Women should trust “the system” on pay raises. (n.d.). NBC News. https://www.nbcnews.com/business/business-news/microsofts-nadella-women-should-trust-system-pay-raises-n222511

  3. Microsoft CEO Satya Nadella on women pay gaffe: “I Answered that Question Completely Wrong.” (2014, October 9). Vox. https://www.vox.com/2014/10/9/11631778/microsoft-ceo-satya-nadella-on-women-gaffe-i-answered-that-question

  4. The organizational X-factor: Learning agility. (2023, March 8). Focus by Korn Ferry. https://focus.kornferry.com/leadership-and-talent/the-organizational-x-factor-learning-agility/

  5. Mauri, T. (2023, January 10). How Satya Nadella uses learn-it-all to beat know-it-all. Inc. https://www.inc.com/terence-mauri/how-satya-nadella-uses-learn-it-all-to-beat-know-it-all.html

  6. Nadella, S., Nichols, J. T., & Shaw, G. (2017, September 26). Chapter 4: The learning mindset. In Hit refresh: The quest to rediscover tech's most important company. HarperBusiness.

  7. https://scaledagileframework.com/organizational-agility/

  8. https://quoteinvestigator.com/2012/09/27/invent-the-future/

  9. HumanWorkz podcast with Anish Lalchandani: S2E8: Charles Jenning: Learning in the flow of work on Apple Podcasts. (n.d.). Apple Podcasts.

  10. Insight. (n.d.). In Cambridge Dictionary. Cambridge University Press. https://dictionary.cambridge.org/dictionary/english/insight

  11. Foresight. (n.d.). In Cambridge English Dictionary. Cambridge University Press. https://dictionary.cambridge.org/dictionary/english/foresight

  12. https://www.brainyquote.com/quotes/godfrey_reggio_355797

  13. Cell Phone Addiction. (2023, August 26). Reviews.org; https://www.reviews.org/mobile/cell-phone-addiction/

  14. SkyHive launches world's first search engine for human capital management. (2022, September 7). Business Wire. https://www.businesswire.com/news/home/20220907005328/en/SkyHive-Launches-Worlds-First-Search-Engine-for-Human-Capital-Management

  15. HumanWorkz podcast with Anish Lalchandani: S2E8: Charles Jenning: Learning in the flow of work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/s2e8-charles-jenning-learning-in-the-flow-of-work/id1588734901?i=1000617664101

Chapter 8

  1. https://ownquotes.com/quote/214486

  2. HumanWorkz podcast with Anish Lalchandani: 1. Abhijit Bhaduri: Rise of intangibles – Leadership, talent & culture on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/1-abhijit-bhaduri-rise-of-intangibles-leadership/id1588734901?i=1000538660642

  3. https://www.brainyquote.com/quotes/amanda_lindhout_611998

  4. How do we upskill a billion people by 2025? (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/01/2025-leadership-collaboration-skills-training/

  5. TRADING ECONOMICS. (n.d.). South Africa youth unemployment rate – 2023 data – 2024 forecast. https://tradingeconomics.com/south-africa/youth-unemployment-rate

  6. Harambee Youth Employment Accelerator. (n.d.). Harambee. https://www.harambee.co.za/

  7. HumanWorkz podcast with Anish Lalchandani: 6. Mona Mourshed: How to reimagine global employment? on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/6-mona-mourshed-how-to-reimagine-global-employment/id1588734901?i=1000544058884

  8. (a) Martin, J. (2003). Emergent persons. New Ideas in Psychology, 21(2), 85–99.

    (b) Martin, J. (2004). Self-regulated learning, social cognitive theory, and agency. Educational Psychologist, 39, 135–145.

  9. https://www.goodreads.com/quotes/806111-the-future-depends-on-what-we-do-in-the-present

  10. UK Helsinki think talk- inspired by Finland: The future of education | University of Helsinki. (2021, March 25). YouTube. https://www.youtube.com/watch?v=JmKSWa684f8

  11. The national plan to raise R&D funding (State Treasury Republic of Finland) https://www.treasuryfinland.fi/investor-relations/sustainability-and-finnish-government-bonds/the-national-plan-to-raise-rd-funding/

  12. HumanWorkz podcast with Anish Lalchandani: S2E1. Anna Tavis – Humans at work on Apple Podcasts. (n.d.). Apple Podcasts. https://podcasts.apple.com/us/podcast/s2e1-anna-tavis-humans-at-work/id1588734901?i=1000567575256

  13. https://www.goodreads.com/quotes/174051-government-should-be-a-place-where-people-can-come-together

  14. Katherine Chua. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/SkillsFutureStories/katherine-chua

  15. SkillsFuture Credit. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/initiatives/mid-career/credit

  16. Search by Theme. (n.d.). DOS | SingStat Website – Search by Theme. http://www.singstat.gov.sg/find-data/search-by-theme?theme=population&type=all

  17. About SkillsFuture Singapore. (2023, April 3). SkillsFuture SG. https://www.skillsfuture.gov.sg/aboutssg

  18. SkillsFuture Singapore Agency and Workforce Singapore Agency. (n.d.). https://www.ssg-wsg.gov.sg/

  19. International Labour Organization. (2012). Skills for employment policy brief: Malaysia (Publication No. WCMS_167172.pdf). https://www.ilo.org/wcmsp5/groups/public/ed_emp/ifp_skills/documents/publication/wcms_167172.pdf

Chapter 9

  1. https://www.brainyquote.com/quotes/alexander_graham_bell_387728

  2. https://www.azquotes.com/quote/1059253

  3. https://worldfinancialreview.com/5-new-skills-to-learn-in-2021/

  4. Skill shift: Automation and the future of the workforce. (2018, May 23). McKinsey & Company. https://www.mckinsey.com/featured-insights/future-of-work/skill-shift-automation-and-the-future-of-the-workforce

  5. These are the top 10 job skills of tomorrow – And how long it takes to learn them. (n.d.). World Economic Forum. https://www.weforum.org/agenda/2020/10/top-10-work-skills-of-tomorrow-how-long-it-takes-to-learn-them/

  6. Identifying principles for the construction of an ontology-based knowledge base: A case study approach. (2018, December 21). JMIR Medical Informatics. https://doi.org/10.2196/medinform.9979

  7. Future workplace, now. (2020, September 15). Standard Chartered. https://www.sc.com/en/explore-our-world/future-workplace-now/

  8. StanChart sets up global learning hub in Singapore to train, upskill 8,000 staff by 2022. (2020, December 3). The Straits Times. https://www.straitstimes.com/business/banking/stanchart-sets-up-global-learning-hub-in-singapore-to-train-upskill-8000-staff-by

  9. Providing employability skills for life. (n.d.). Unilever. https://www.unilever.com/planet-and-society/future-of-work/providing-skills-for-life/

  10. https://www.brainyquote.com/quotes/tom_peters_461705

  11. Buffer | About Us. (n.d.). Buffer: All-you-need Social Media Toolkit for Small Businesses. https://buffer.com/about

  12. Our “growth mindset” fund gives every teammate $800/Year – Here's how and why. (2019, September 2). Buffer Resources. https://buffer.com/resources/growth-mindset-fund/

  13. Why we decided to give all employees $20 per month for learning and development. (2017, June 27). Buffer Resources. https://buffer.com/resources/learning-stipend/

  14. Standard Chartered PLC. (2021). Standard Chartered PLC full-year 2021 report. https://av.sc.com/corp-en/content/docs/standard-chartered-plc-full-year-2021-report.pdf

  15. StanChart sets up global learning hub in Singapore to train, upskill 8,000 staff by 2022. (2020, December 3). The Straits Times. https://www.straitstimes.com/business/banking/stanchart-sets-up-global-learning-hub-in-singapore-to-train-upskill-8000-staff-by

  16. https://quotefancy.com/quote/841398/John-C-Maxwell-Efficiency-is-the-foundation-for-survival-Effectiveness-is-the-foundation

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