Executive forum: security aspects of retail financial services

Abstract

Argues that branch security systems have to be designed to balance a number of often conflicting requirements since a totally secure branch could be created, but it would be impossible to operate as a retail unit. There are, nevertheless, significant technical developments in the security industry concerned with a range of electronic and physical devices for use at branch level and there is no doubt that these have a significant effect on deterring robbery. There is a need, however, for higher standards of co‐operation between financial services institutions, manufacturers and installers of branch systems and the various regulatory authorities.

Citation

Hughes, M. (1995), "Executive forum: security aspects of retail financial services", International Journal of Bank Marketing, Vol. 13 No. 3, pp. 28-32. https://doi.org/10.1108/02652329510082997