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The study aimed to address how recruits perceive their roles and develop professional identities during in-classroom and in-field training.

This study explored the professional identity formation process by analysing asynchronous surveys with recruits from 13 municipal police departments in British Columbia, Canada. The participants were surveyed twice: after classroom-based training following Block I at the British Columbia Police Academy (BCPA) and after their departmental field training following Block II.

The analysis revealed that police recruits lacking public safety experience transformed their occupation and lifestyle. The training at the police academy helped develop recruits' muscle memory as they applied their knowledge to the situation through hands-on practice. Moreover, teamwork at the police academy and during field training allowed recruits to form their police identity. The study was conducted between 2020 and 2021 during the COVID-19 pandemic, thus revealing how the recruits learnt effectively whilst facing continuous challenges and adjusting.

This study relied solely on the respondents' language in text-based answers; therefore, it was not possible to ask follow-up questions or seek clarification. Consequently, several inputs were excluded from the analysis. This would not have been the case if a quantitative method, where answers can be selected accurately, had been used.

This study demonstrates that police recruits acquire diverse competencies and skill sets through rigorous formal requirements, nuanced informal aspects and comprehensive training at the BCPA and during field training, all of which pivotal in shaping their professional identities.

This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee–work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of preparation and following up. In doing so, the authors tackle the lack of guidance practitioners experience when designing and implementing workplace training programs.

The authors present action research on a pilot workplace training program focused on wellbeing in an academic work setting. The data collection draws from the case study tradition. The authors collect data through interviews (21), field notes of participant observation (3 occasions), participant-produced written materials and a feedback survey.

The authors find that restorative practices, workplace mediation and reteaming enhance the participants’ perceptions of self-efficacy and agency. Throughout the training program, facilitators observe the dynamics of the situation and take part in discussions to encourage exploration and reflection. Thus, facilitators likely need a coaching mindset.

The theoretical contribution stems from an in-depth exploration of trainee–work environment dynamics and novel insights brought to workplace training from adjacent fields of research. The authors introduce a framework for planning participatory workplace training and organizational development programs, which answers a call from practitioners.

This study aims to explore how managers exercise agency in strategic investment decisions (SIDs) by drawing on their knowledgeability of the strategic context. Specifically, the authors address the role of position–practice relations and irresistible causal forces in this conduct.

The authors examine SID-making (SIDM) practices in four case organisations operating in highly competitive markets, conducting interviews with managers at various levels and analysing company documents. Drawing on strong structuration theory, the authors show how managerial decision makers draw upon their knowledge of organisational context when exercising agency in SIDs.

The authors provide insights into how SIDM behaviour, specifically agents’ conduct, is shaped by a combination of position–practice relations and the agents’ comprehension of their organisation’s context.

The authors extend the SIDM literature by surfacing the issue of how actors’ conjuncturally-specific knowledge of external structures shapes the general dispositions they draw on in exercising agency in practice.

The authors extend the SIDM literature by surfacing the issue of how actors’ conjuncturally-specific knowledge of external structures shapes the general dispositions they draw on in exercising agency in practice. Particularly, the authors contribute to this literature by identifying irresistible causal forces and illuminating why actors might not resist in SIDM processes, despite having the potential to do so.

Purpose: This chapter aims to identify the interaction of various aspects of international trade and the impact on economic integration and economic development in the European Union (EU). Foreign trade is essential for the economy of every country, especially for small, open economies, such as several EU member states. International trade characterises economic trends; it is one of the indicators of the balance of payments and reflects the macroeconomic stability in the country.

Need for study: Economic development analysis involves assessing the external balance of each country or the union of countries, such as the EU, with a focus on the analysis of international trade balance and trends, crucial for the stability of each economy and the operation of the single market and economic integration.

Research methodology: Statistical analysis of foreign trade data and the determination of mutual statistical relationships. It evaluates the trade balances of the EU member states, turnover, and international trade within the EU (intra-EU trade).

Findings: The EU’s economic integration is based on single-market principles, ensuring free international trade and a significant impact on future economic growth. Economic openness of each member state, characterised by foreign trade turnover to gross domestic product (GDP), is essential for compliance with optimal currency zone criteria. The EU’s enlargement opened the single market to Central and Eastern European countries, creating conditions for economic transformation and common future development. However, the study confirms significant differences in international trade between new member states.

Practical implications: Ensuring the development of export capacity and justify the need for export support.

Dysfunctional customer behavior (DCB) is costly and problematic for organizations. This research seeks to understand how DCB spreads and how businesses can effectively deal with it through employee intervention.

This research conducted a survey study and an experimental study to examine the proposed model.

Through two studies, we discovered that when an employee intervenes to stop DCB and is perceived as having high coping ability, observing customers learn from the employee’s action, resulting in reduced empathy toward the dysfunctional customer and diminished intentions to engage in DCB. Conversely, if they perceive the employee as having low coping ability, the intervention backfires, enhancing the observers’ empathy toward the dysfunctional customer and consequently leading them to engage in more DCB.

This research unveils an additional mechanism that explains the spread of DCB. It also contributes to the employee intervention literature by shedding light on when employee intervention can backfire. Further, our application of social learning theory along with the person-situation interaction literature offers a fresh perspective in explaining service exchanges.

Given that a prerequisite for COVID-19 transmission is the interaction between individuals, it is reasonable to suspect that transportation networks may have contributed to the spread of COVID-19. This study uses the air transportation network to quantify the risk of COVID-19 spread in the United States. The proposed model is applied at the county level and identifies the risk of importing COVID-19-infected passengers into a given county. We also undertake an examination of the factors influencing the spread of COVID-19 in relation to air travel. Utilizing an extensive dataset encompassing various socioeconomic, demographic, and healthcare-related variables, our results indicate a positive relationship between these factors and the relative risk of COVID-19 spread, highlighting the pronounced impact of population density, air travel volume, and larger household sizes on increasing travel-related risk. Conversely, greater healthcare capacity, particularly in terms of hospital and intensive care unit (ICU) beds, is associated with reduced risk. We provide estimates of expected relative risk for each county and a ranking that can be useful for informing public health policies to stem the spread of the virus by devoting resources such as screening and enhanced travel protocols to airports located in at-risk counties.