Yuying Huang, Jörg Finsterwalder, Ning (Chris) Chen and Fraser Robert Liam Crawford
The pandemic has accelerated the use of virtual learning spaces and led to rethinking post-pandemic course delivery. However, it remains unclear whether students’ online…
Abstract
Purpose
The pandemic has accelerated the use of virtual learning spaces and led to rethinking post-pandemic course delivery. However, it remains unclear whether students’ online engagement in e-servicescapes can influence attachment to a place, i.e. a physical servicescape. This study conducted an exploratory study to inform place attachment and actor engagement literature in an online service context.
Design/methodology/approach
Quantitative survey design was used and 98 usable responses were collected from undergraduate and postgraduate students at a major New Zealand university during the COVID-19 pandemic in 2020. The questionnaire consisted of 23 items relating to three dimensions of online student engagement and 19 items referring to six dimensions of campus attachment.
Findings
Results of the exploratory study indicate that classmate community in online lectures, referring to student–student interactions, can positively influence five of the dimensions of campus attachment, including place identity, place dependence, affective attachment, social bonding and place memory, even though students are physically not on campus. However, it cannot influence place expectation. Moreover, instructor community (student–instructor interaction) and learning engagement (student–content interaction) in online lectures have insignificant impact on campus attachment.
Research limitations/implications
This study emphasises the social dimension when interacting in e-servicescapes. Person-based interactions are more influential than content-based interactions for student engagement. Educational service providers should integrate the e-servicescape and the physical servicescape by encouraging more student–student interactions to contribute to service ecosystem well-being at the micro, meso and macro levels.
Originality/value
This study indicates that customer-to-customer interaction serves to integrate customer engagement across the digital and physical realms for process-based services like education.
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As the complexity and uncertainty of megaprojects make it difficult for traditional management models to address the difficulties, this paper aims to design a performance…
Abstract
Purpose
As the complexity and uncertainty of megaprojects make it difficult for traditional management models to address the difficulties, this paper aims to design a performance incentive contract through IT applications, thereby promoting the formation of an information-based governance mechanism for megaprojects and facilitating the transformation and upgrading of the construction management model of megaprojects to informatisation.
Design/methodology/approach
This paper introduced IT applications into the performance assessment and used the proportion of IT applications replacing traditional manual management as a variable. It analysed different replacement ratios to obtain the optimal solution for the change of contractors behaviours and promote the optimal performance incentive for the informatisation in megaprojects.
Findings
The results show that under the condition of the optimal replacement ratio, achieving the optimal state of a mutual win-win situation is possible for the benefit of both sides. The counter-intuitive finding is that the greater the replacement ratio is not, the better, but those other constraints are also taken into account.
Originality/value
This study enriched the research of the performance configuration incentive from a practical perspective. It extended the research framework of IT incentive mechanisms in the governance of megaprojects from a management theory perspective. It clarified the role of IT applications in incentive mechanisms and the design process of optimal incentive contracts under different performance incentive states. The incentives made the contractors work harder to meet the owner's requirements, and it could improve the efficiency of megaprojects, thus better achieving megaproject objectives.
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The suppliers of experimental resources required in megaprojects are driven by short-term interests, presuming that participation in the digital platform would only increase their…
Abstract
Purpose
The suppliers of experimental resources required in megaprojects are driven by short-term interests, presuming that participation in the digital platform would only increase their inputs and fail to rapidly expand their revenue, resulting in their insufficient motivation to participate. This paper aims to design effective incentives for these suppliers exhibiting the aforementioned behaviour to drive them to participate and actively share their resources on the platform.
Design/methodology/approach
This paper develops incentives for applying the digital platform for experimental resource sharing by using a reverse induction approach to model and solve an incomplete information game. It compares the traditional experiment management mode and the new mode of applying the digital platform, taking the degree of sharing experimental resources on the platform as the variable and constructing three incentive models. By analysing these different degrees of sharing and the different experimental and informatisation capabilities of the suppliers, it could obtain the optimal incentive scheme for changes in sharing behaviour.
Findings
The results show that the designed incentives could increase the participation of suppliers in the platform and the number of their shared resources and make the benefits of both the supplier and the demand side reach the optimal state of a win-win situation. However, a higher degree of sharing by suppliers does not yield better results. In addition, the incentive coefficients for this degree should be set based on the suppliers’ different experimental and informatisation capabilities and the ratio of input cost-sharing, so as to avoid blind inputs from both supply and demand.
Originality/value
This study fills the research gap regarding incentives of the digital platform of experimental resource-sharing for megaprojects; it contributes to the body of knowledge by providing a quantitative perspective of understanding the experimental resource-sharing behaviour that motivates the usage of the digital platform. Furthermore, it reveals the incentive mechanism for application in different scenarios, and quantitative analysis is conducted to provide practical insights into promoting the new experiment management mode in megaprojects for more effective incentivisation.
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Jianhua Yang, Yuying Liu and Moustafa Mohamed Nazief Haggag Kotb Kholaif
The purpose of this paper is to examine the impact of two typical relationship management approaches (trust relationship with suppliers and reciprocity) on manufacturer resilience…
Abstract
Purpose
The purpose of this paper is to examine the impact of two typical relationship management approaches (trust relationship with suppliers and reciprocity) on manufacturer resilience in the context of the COVID-19 crisis. Moreover, this paper aims to deepen the understanding of environmental uncertainty's moderating effect on the association between the trust relationship with suppliers (TRS) and reciprocity.
Design/methodology/approach
Structural equation modeling has been used to test the hypotheses on 361 Chinese manufacturing firms' managers and independent directors during the COVID-19 crisis.
Findings
The results reveal that reciprocity positively enhances three dimensions of manufacturer resilience, namely, preparedness, responsiveness and recovery capability. Reciprocity positively mediates the relationships between TRS and preparedness, responsiveness and recovery capability. Moreover, environmental uncertainty moderates the association between TRS and reciprocity.
Practical implications
This study highlights the critical role of reciprocity, the relational governance approach, in enhancing manufacturer resilience in practice. This paper suggests that during emergencies such as the COVID-19 pandemic, managers should adopt trust and reciprocity in supplier relationship governance to strengthen the resilience of manufacturing companies and adapt effective strategies according to the environment.
Originality/value
This study is unique in developing new scales of manufacturer resilience through interviews and surveys with Chinese manufacturers and theoretical research. Based on the social capital theory and social exchange theory, this study shed light on the role of trust and reciprocity. It also bridges relational governance theory with the literature on manufacturing firm resilience literature to help manufacturers better understand the transdisciplinary links between relationship management and resilient operations in emergencies.
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Colin Michael Hall, Siamak Seyfi and Sara Naderi Koupaei
The 2030 Agenda provides the normative framework for much contemporary thinking on sustainable tourism. This viewpoint paper aims to discuss the inherently political nature of the…
Abstract
Purpose
The 2030 Agenda provides the normative framework for much contemporary thinking on sustainable tourism. This viewpoint paper aims to discuss the inherently political nature of the sustainable development goals (SDGs) and the implications for tourism and sustainability.
Design/methodology/approach
This is a paper that highlights the political dimensions of positioning tourism within the SDGs.
Findings
This paper highlights continuing challenges in the broader politics of sustainable development in terms of the development of the 2030 Agenda and its implementation. It finds that the SDGs function as a form of metagovernance for sustainable development and sustainable tourism in particular.
Originality/value
This paper reinforces the importance of understanding the politics of the 2030 Agenda by locating sustainable tourism and the SDGs in the broader political context and the significance of metagovernance. In so doing, this paper contributes to continued theoretical debates on the framing of sustainable tourism that are key to understanding the politics of sustainable development and the winners and losers in the politics of tourism.
目的
《2030议程》为关于可持续旅游业的许多当代思考提供了规范的框架。 该观点论文讨论了可持续发展目标(SDGs)固有的政治属性以及对旅游业和可持续性的影响。
设计/方法
本文强调了在可持续发展目标中定位旅游业的政治维度。
研究发现
本文强调了在制定《2030议程》及其实施层面, 可持续发展会在更广泛的政治维度遇到持续的挑战。它还强调了可持续发展目标在可持续发展和可持续旅游业方面作为一种元治理形式的作用。
原创性/价值
本文通过将可持续旅游业置于更广泛的政治背景下, 强化了理解《2030议程》的政治和元治理的重要性。通过这种方式, 本文在关于构建可持续旅游业框架、持续性理论辩论的问题上做出贡献, 这些问题对于理解可持续发展政治以及旅游政治中赢家和输家至关重要。
Propósito
la Agenda 2030 constituye el marco normativo para gran parte del pensamiento contemporáneo sobre el turismo sostenible. Este artículo de opinión analiza la naturaleza intrínsecamente política de los ODS y sus implicaciones para el turismo y la sostenibilidad.
Diseño/metodología/enfoque
este artículo destaca las dimensiones políticas del posicionamiento del turismo dentro de los ODS.
Resultados
este artículo pone de relieve los continuos desafíos en la política más amplia del desarrollo sostenible en términos de la evolución de la Agenda 2030 y su implementación. Destaca que los ODS funcionan como una forma de metagobernanza, en particular, para el desarrollo y el turismo sostenibles.
Originalidad/valor
este artículo refuerza la importancia de comprender las políticas de la Agenda 2030 al situar el turismo sostenible y los ODS en un contexto político más amplio y la importancia de la metagobernanza. Al hacerlo, este artículo contribuye a los continuos debates teóricos sobre el marco del turismo sostenible que son clave para comprender las políticas del desarrollo sostenible, y los ganadores y los perdedores en las políticas de turismo.
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Yuying An, Guangbiao Xu and Hua Shen
To have a better understanding of the heat transfer mechanisms in a sleeping bag and to investigate the factors influencing thermal resistance of a down sleeping bag.
Abstract
Purpose
To have a better understanding of the heat transfer mechanisms in a sleeping bag and to investigate the factors influencing thermal resistance of a down sleeping bag.
Design/methodology/approach
The mechanism of heat transfer in a sleeping bag was discussed in this paper. The thermal resistances of 24 samples were investigated. Besides, the relation between fill weight and thermal resistance, and that between the air permeability of fabric and thermal resistance, as well as that between down filling rate and thermal resistance were analyzed.
Findings
The results showed that thermal resistances of samples varied from 0.35 to 0.8 m2 K/W. The fill weight was the most important factor of thermal resistance of sleeping bag and the relation between fill weight and thermal resistance matched well with cubic function. A multiple regression formula was proposed, which with thermal resistance as a dependent variable and with air permeability of fabric, down filling rate, fill weight as independent variables.
Originality/value
Thermal properties of a sleeping bag were analyzed through simplified basic unit under simplified environment conditions, which was necessary for building the first stage of systematic study of thermal performance of a sleeping bag.
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Wanjuan Zhong and Lisa Catherine Ehrich
The purpose of this paper is to explore two dimensions of leadership practices (i.e. teaching and learning and sources of power) used by two exemplary principals in mainland China…
Abstract
Purpose
The purpose of this paper is to explore two dimensions of leadership practices (i.e. teaching and learning and sources of power) used by two exemplary principals in mainland China against a background of education reform and to identify how broader contextual factors have shaped these two dimensions of their leadership.
Design/methodology/approach
An exploratory case study was used that drew upon semi‐structured interviews, observations and document analysis. Interviews were conducted with two principals, six teachers from each of the two schools and a superintendent who was the supervisor of the two principals.
Findings
The findings reveal that there are some common elements in both of the leaders' practices but also some subtle differences. Both leaders emphasise teaching and learning. One sees herself as curriculum expert; the other delegate teaching responsibilities. While both uses a top down approach, one principal uses an adversarial approach and the other a more facilitative approach.
Research limitations/implications
The study used a small sample size. It explored the leaders' practices in the light of broader contextual factors rather than personal factors or gender‐based factors
Originality/value
Given the limited empirical research conducted on female principals in mainland China, this qualitative study provides insights into two dimensions of leadership used by two exemplary principals and explains their practices in the light of critical contextual factors such as contemporary and traditional Chinese culture and the school's organisational context.
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Luning Zang, Wenxiao Xiong, Yuying Liu and Ting Dai
To investigate the impact of cognition, emotion and other factors on positive customer engagement behaviors and to identify the differential formation processes and dynamic…
Abstract
Purpose
To investigate the impact of cognition, emotion and other factors on positive customer engagement behaviors and to identify the differential formation processes and dynamic changes in these behaviors.
Design/methodology/approach
We used cognitive appraisals and coping theory as well as justice theory, to analyze comment data from the Xiaomi Community with natural language processing and binary logistic regression.
Findings
Our results indicate that cognition and emotion are unnecessary for positive customer engagement. Users expressing different cognitions and emotions exhibit varied positive engagement behaviors. The behavioral dimension was the most frequently combined, followed by the affective and cognitive dimensions. Managers should adopt material or spiritual incentives to encourage users with positive emotions and cognition to become loyal. Additionally, addressing comments with distributive justice cognition can promote positive customer engagement.
Originality/value
This study clarifies the complex interplay between cognition, emotion and customer engagement behaviors, providing actionable insights for brand managers to foster customer loyalty and positive customer engagement.
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Ye Li, Xue Bai, Bin Liu and Yuying Yang
In order to accurately forecast nonlinear and complex characteristics of solar power generation in China, a novel discrete grey model with time-delayed power term (abbreviated as
Abstract
Purpose
In order to accurately forecast nonlinear and complex characteristics of solar power generation in China, a novel discrete grey model with time-delayed power term (abbreviated as
Design/methodology/approach
Firstly, the time response function is deduced by using mathematical induction, which overcomes the defects of the traditional grey model. Then, the genetic algorithm is employed to determine the optimal nonlinear parameter to improve the flexibility and adaptability of the model. Finally, two real cases of installed solar capacity forecasting are given to verify the proposed model, showing its remarkable superiority over seven existing grey models.
Findings
Given the reliability and superiority of the model, the model
Practical implications
This paper provides a scientific and efficient method for forecasting solar power generation in China with nonlinear and complex characteristics. The forecast results can provide data support for government departments to formulate solar industry development policies.
Originality/value
The main contribution of this paper is to propose a novel discrete grey model with time-delayed power term, which can handle nonlinear and complex time series more effectively. In addition, the genetic algorithm is employed to search for optimal parameters, which improves the prediction accuracy of the model.
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Yuying Liu, Alan Renwick and Xinhong Fu
The purpose of this paper is to examine the impact of off-farm income on food expenditure, using survey data of 493 rural households from Gansu, Henan and Shandong provinces in…
Abstract
Purpose
The purpose of this paper is to examine the impact of off-farm income on food expenditure, using survey data of 493 rural households from Gansu, Henan and Shandong provinces in China.
Design/methodology/approach
A two-stage least squares estimator is used to jointly estimate the determinants of off-farm income and the direct impact of off-farm income on food expenditure while controlling for the endogeneity issue associated with off-farm income variable.
Findings
The empirical results show that gender, education of household head, household size, farm size, the presence of children, smartphone use and asset ownership mainly determine off-farm income, and the off-farm income affects food expenditure of rural households significantly. In particular, the results show that a 1,000 yuan increase in per capita off-farm income increases per capita food expenditure by 61 yuan. Further estimations reveal that off-farm income has a larger effect on food expenditure of high-income rural households relative to their low-income counterparts.
Originality/value
Although poverty implications of off-farm income have been well documented, few studies have analysed the effects of off-farm income on food expenditure of rural households. To the best of the authors’ knowledge, there are no studies on this issue that focus on rural China. Therefore, the present study attempts to provide a first insight into the association between off-farm income and food expenditure of rural households in China, with the aim of providing useful evidence for policymakers in their efforts to reduce rural and urban food consumption gap and further increase social welfare.