Kin Wai Michael Siu, Jia Xin Xiao and Yi Lin Wong
This study aims to address policy, implementation and management, the three stages of inclusive open space. It compares both the level of design and implementation of open space…
Abstract
Purpose
This study aims to address policy, implementation and management, the three stages of inclusive open space. It compares both the level of design and implementation of open space in Beijing, Hong Kong and Taipei by following the inclusive guidelines. It also identifies recommendations for policy, implementation and management of inclusive open space and its facilities.
Design/methodology/approach
Field observations were conducted in 27 parks within three cities. In-depth interviews were conducted with a variety of participants, including visually impaired persons, government officers, representatives of non-governmental organisations, local communities and experts.
Findings
Most of the so-called inclusive environments and facilities have not been user-friendly in actual practice. The findings suggest that policies are an essential precondition; however, implementation and management must not be ignored because they ensure the effectiveness of inclusive design.
Research limitations/implications
Comprehensive and continuous studies on the proposed framework are recommended throughout the policy, implementation and management processes.
Practical implications
The findings serve as a reference and direction for taking a holistic approach to inclusive design of open space in densely populated cities.
Social implications
This study examines the levels of inclusive open space and illustrates how to provide barrier-free environments that can be used by the widest spectrum of people.
Originality/value
This study evaluates policy, implementation and management in the three cities based on 29 guidelines generated from seven principles of inclusive design. A research framework is proposed for researchers and policymakers to consider how to achieve effective inclusive open spaces.
Details
Keywords
Three types of industrial buyer-seller relational process models are available: joining theory, stage theory, and state theory. However, historically, these models have developed…
Abstract
Three types of industrial buyer-seller relational process models are available: joining theory, stage theory, and state theory. However, historically, these models have developed based on the knowledge and cultural context of the Western world. Several researchers note that national culture may have an impact on international industrial buyer-seller relationships. Including culture in the models is highly important, especially as the business environment is increasingly more global and different countries have different business cultures. The goal of this paper is to define the most suitable industrial buyer-seller relational process models for describing relationships in various contexts. The paper includes a through literature review and a single case study in order to reach this objective. A new state theory model evolved during the research. It consists of two beginning states: searching and starting; four purely middles states: constant/static, decline, growth, and troubled; and a purely end state: termination. The state of dormant/inert is both a middle state and an end state, that is, when the relational actors are not in contact does not mean that the relationship has ended, but instead, for example, new legislation may have been implemented, which requires the actors to evaluate their relationship and its future. A relationship goes through the two beginning states in the order mentioned above, but after that, any state may occur.
Details
Keywords
The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and…
Abstract
Purpose
The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and genealogical resources.
Design/methodology/approach
The paper examines the historical evolution and value of Chinese genealogical records, with the focus on researching the Islamic Chinese names used by the people living in Guilin. The highlight of this paper includes the analysis and evolution of the Islamic Chinese names commonly adopted by the local people in Guilin. It concludes with the recommendations on emphasizing and making the best use of genealogical records to enhance the research value of Chinese overseas studies.
Findings
The paper covers the history of Islam and describes how the religion was introduced into China, as well as Muslims' ethnicity and identity. It also places focus on the importance of building a research collection in Asian history and Chinese genealogy.
Research limitations/implications
This research study has a strong subject focus on Chinese genealogy, Asian history, and Islamic Chinese surnames. It is a narrow field that few researchers have delved into.
Practical implications
The results of this study will assist students, researchers, and the general public in tracing the origin of their surnames and developing their interest in the social and historical value of Chinese local history and genealogies.
Social implications
The study of Chinese surnames is, by itself, a particular field for researching the social and political implications of contemporary Chinese society during the time the family members lived.
Originality/value
Very little research has been done in the area of Chinese local history and genealogy. The paper would be of value to researchers such as historians, sociologists, ethnologists and archaeologists, as well as students and anyone interested in researching a surname origin, its history and evolution.
Details
Keywords
Jia-Bo Guo, Hao-Chieh Lin and Yi-Hsien Wang
Because of the interest of enterprises and unions are often conflicting. For unions, how to promote union instrumentality is a critical issue. This study aims to apply the…
Abstract
Purpose
Because of the interest of enterprises and unions are often conflicting. For unions, how to promote union instrumentality is a critical issue. This study aims to apply the resource dependence theory to examine the role of cooperative approach to conflict in the relationship between union–enterprise guanxi and union instrumentality under the moderation of union leader humility.
Design/methodology/approach
A questionnaire survey was undertaken to collect data from enterprise human resource (HR) manager and union stewards in Taiwanese firms using a dyadic approach. Hierarchical regression analysis and bootstrapping with a mediation model and moderated-mediation model were used to test the hypotheses.
Findings
The results show that cooperative approach to conflict is a prominent mediator between union–enterprise guanxi and union instrumentality, while union leader humility strengthens the positive association between cooperative approach to conflict and union instrumentality. Moderated-mediation analysis further demonstrates that the influence of the cooperative approach to conflict is stronger when there is a higher level of union leader humility.
Originality/value
The study offers an integrated picture about how union–enterprise social relationships promote union instrumentality.
Details
Keywords
Qi Lilith Lian, IpKin Anthony Wong and Xiling Xiong
This research aims to explore the mechanisms and conditions that motivate diners to engage in foodstagramming. It focuses on intrinsic versus extrinsic motivations, and the role…
Abstract
Purpose
This research aims to explore the mechanisms and conditions that motivate diners to engage in foodstagramming. It focuses on intrinsic versus extrinsic motivations, and the role of the dining environment in facilitating social connection and social commerce intention.
Design/methodology/approach
Two scenario-based experiments were conducted among Chinese participants. Experiment 1 (n = 219) used a one-factor between-subjects design to test the effect of foodstagramming incentives (intrinsic vs extrinsic) on social commerce intention. Experiment 2 (n = 529) used a 2 (foodstagramming incentive: extrinsic vs intrinsic) × 2 (environmental attractiveness: low vs high) between-subjects design to examine the mediation of social connection and the moderation of environmental attractiveness.
Findings
Intrinsic incentives more effectively enhance tourists’ social commerce intention than extrinsic incentives. The attractiveness of the dining environment moderates this relationship. Extrinsic incentives significantly boost social commerce intention and social connection in low-attractiveness environments, but not in high-attractiveness environments. Social connection serves as a conditional mediator.
Practical implications
Restaurant managers should prioritize superior service and culinary offerings, and invest in appealing dining environments to encourage tourists to share their dining experiences, leveraging word-of-mouth promotions. In less attractive settings, external incentives like coupons or discounts can promote food selfie-taking and sharing, driving social commerce intention.
Originality/value
This study offers new insights into foodstagramming motivations, highlighting the effectiveness of economic incentives and the role of the service environment in influencing social commerce behaviors. It expands the literature on service environments by explaining their effect on tourists’ sharing, commenting, liking and repurchasing behaviors.
目的
本研究探讨了激励食客进行“美食打卡”行为的机制与条件, 重点分析了内在与外在激励, 以及用餐环境在促进社交联系和社交商务意图中的作用。
方法
研究基于两个场景实验, 实验对象为中国参与者。实验1(n = 219)采用单因素组间设计, 以测试美食打卡激励(内在 vs. 外在)对社交商务意图的影响。实验2(n = 529)采用2(美食打卡激励:外在 vs. 内在)× 2(环境吸引力:低 vs. 高)的组间设计, 考察了社交联系的中介作用以及环境吸引力的调节作用。
研究结果
内在激励比外在激励更有效地提升游客的社交商务意图。餐饮环境的吸引力对该关系具有调节作用。在低吸引力环境中, 外在激励显著增强了社交商务意图和社交联系, 而在高吸引力环境中则不然。社交联系作为一个有条件的中介发挥作用。
实践启示
餐厅经理应优先提供优质服务和高水平餐饮, 同时投资于吸引人的用餐环境, 以鼓励游客分享他们的用餐体验, 借此促进口碑传播。在吸引力较低的环境中, 优惠券或折扣等外在激励可以有效促进美食自拍和分享行为, 进而推动社交商务意图。
原创性/价值
本研究为美食打卡动机提供了新见解, 突显了经济激励的效果以及服务环境在社交商务行为中的作用。研究扩展了关于服务环境的文献, 阐释了其对游客分享、评论、点赞和复购行为的影响。
Propósito
Esta investigación explora los mecanismos y condiciones que motivan a los comensales a participar en foodstagramming. Se centra en las motivaciones intrínsecas frente a las extrínsecas, así como en el papel del entorno gastronómico para facilitar la conexión social y la intención de comercio social.
Diseño/metodología/enfoque
Se realizaron dos experimentos basados en escenarios con participantes chinos. En el Experimento 1 (n = 219) se utilizó un diseño de un factor entre sujetos para comprobar el efecto de los incentivos de foodstagramming (intrínsecos vs. extrínsecos) en la intención de comercio social. En el Experimento 2 (n = 529) se empleó un diseño 2 (incentivo de foodstagramming: extrínseco vs. intrínseco) × 2 (atractivo del entorno: bajo vs. alto) entre sujetos para examinar la mediación de la conexión social y la moderación del atractivo del entorno.
Resultados
Los incentivos intrínsecos mejoran de manera más efectiva la intención de comercio social de los turistas que los incentivos extrínsecos. El atractivo del entorno gastronómico modera esta relación. Los incentivos extrínsecos incrementan significativamente la intención de comercio social y la conexión social en entornos poco atractivos, pero no en entornos muy atractivos. La conexión social actúa como un mediador condicional.
Implicaciones prácticas
Los gerentes de restaurantes deben dar prioridad a un servicio y una oferta culinaria superiores, e invertir en entornos gastronómicos atractivos para animar a los turistas a compartir sus experiencias gastronómicas, aprovechando la promoción boca a boca. En entornos menos atractivos, los incentivos externos, como cupones o descuentos, pueden animar a los clientes a hacerse selfies y compartirlos, impulsando así la intención de comercio social.
Originalidad/valor
Este estudio ofrece nuevos conocimientos sobre las motivaciones para el foodstagramming, destacando la eficacia de los incentivos económicos y el papel del entorno del servicio en la influencia sobre los comportamientos de comercio social. Amplía la literatura sobre entornos de servicio explicando su efecto en los comportamientos de los turistas de compartir, comentar, dar “me gusta” y realizar compras repetidas.
Details
Keywords
Yi-Chun Huang, Min-Li Yang and Ying-Jiuan Wong
Little research has been conducted on the internal factors that drive green product (GP) innovation and how family influence affects firm adoption of GP innovation. This study…
Abstract
Purpose
Little research has been conducted on the internal factors that drive green product (GP) innovation and how family influence affects firm adoption of GP innovation. This study aims to apply multiple perspectives to bridge this research gap, adopting the resource-based view (RBV) to examine what and how internal factors affect firm adoption of GP innovation, and using the behavioral theory of family firms to investigate whether family influence fosters or hinders firm adoption of GP innovation.
Design/methodology/approach
This study used a multichannel approach and adopted content analysis to collect and evaluate data on listed Taiwanese firms and used cross-sectional regression analysis to examine the effect of internal factors and family influence on firm adoption of GP innovation.
Findings
The results showed that the internal factors of green capabilities, R&D intensity and firm size significantly and positively affected firm adoption of GP innovation separately. Furthermore, the study found that family influence (ownership and control) significantly and negatively affects firm adoption of GP innovation separately.
Research limitations/implications
This study contributes to the academic research of innovation management, green management and family firms in several aspects, but also has some limitations. This study examined only the relationship between a firm’s internal factors and GP innovation. Future research might test the relationship between a firm’s internal factors and adoption of green process innovation. In addition, such research can explore how integrated internal and external factors influence firm adoption of GP innovation.
Practical implications
From the RBV, the internal factors of green capabilities, R&D intensity and firm size that can exert crucial effects on firm engage in firm’s adoption of GP innovation. This study suggests that top managers in family-influenced businesses should maintain appropriate commitment and support for fostering and facilitating firm GP innovation.
Social implications
From the RBV, this study examined how internal factors affect firm adoption of GP innovation. Moreover, based on the behavioral theory of family firms, this study further examined how family influence (ownership and control) affects firm adoption of GP innovation. This paper extended both perspectives to examine green issues.
Originality/value
From the RBV, this study examined how internal factors affect firms’ GP innovation. Moreover, based on institutional theory, this study further examines how a family firm moderates the relationship between a firm’s internal factors and GP innovation. The paper extended both perspectives to probe further the green issues.
Details
Keywords
The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is…
Abstract
The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is especially relevant in the context of Indonesian Airline companies. Therefore, many airline customers in Indonesia are still in doubt about it, or even do not use it. To fill this gap, this study attempts to develop a model for e-services adoption and empirically examines the factors influencing the airlines customers in Indonesia in using e-services offered by the Indonesian airline companies. Taking six Indonesian airline companies as a case example, the study investigated the antecedents of e-services usage of Indonesian airlines. This study further examined the impacts of motivation on customers in using e-services in the Indonesian context. Another important aim of this study was to investigate how ages, experiences and geographical areas moderate effects of e-services usage.
The study adopts a positivist research paradigm with a two-phase sequential mixed method design involving qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review, by combining acceptance and use of information technology theories, expectancy theory and the inter-organizational system motivation models. A qualitative field study via semi-structured interviews was then conducted to explore the present state among 15 respondents. The results of the interviews were analysed using content analysis yielding the final model of e-services usage. Eighteen antecedent factors hypotheses and three moderating factors hypotheses and 52-item questionnaire were developed. A focus group discussion of five respondents and a pilot study of 59 respondents resulted in final version of the questionnaire.
In the second phase, the main survey was conducted nationally to collect the research data among Indonesian airline customers who had already used Indonesian airline e-services. A total of 819 valid questionnaires were obtained. The data was then analysed using a partial least square (PLS) based structural equation modelling (SEM) technique to produce the contributions of links in the e-services model (22% of all the variances in e-services usage, 37.8% in intention to use, 46.6% in motivation, 39.2% in outcome expectancy, and 37.7% in effort expectancy). Meanwhile, path coefficients and t-values demonstrated various different influences of antecedent factors towards e-services usage. Additionally, a multi-group analysis based on PLS is employed with mixed results. In the final findings, 14 hypotheses were supported and 7 hypotheses were not supported.
The major findings of this study have confirmed that motivation has the strongest contribution in e-services usage. In addition, motivation affects e-services usage both directly and indirectly through intention-to-use. This study provides contributions to the existing knowledge of e-services models, and practical applications of IT usage. Most importantly, an understanding of antecedents of e-services adoption will provide guidelines for stakeholders in developing better e-services and strategies in order to promote and encourage more customers to use e-services. Finally, the accomplishment of this study can be expanded through possible adaptations in other industries and other geographical contexts.
Details
Keywords
Garry Wei-Han Tan, Voon Hsien Lee, Binshan Lin and Keng-Boon Ooi
The purpose of this paper is to extend the unified theory of acceptance and use of technology with psychological constructs, namely, perceived playfulness, mobile innovativeness…
Abstract
Purpose
The purpose of this paper is to extend the unified theory of acceptance and use of technology with psychological constructs, namely, perceived playfulness, mobile innovativeness in information technology and perceived expressiveness (PEX) to examine on the consumers’ intention to adopt mobile applications (m-apps) as another mean in purchasing tourism-related product and services via their mobile devices. The study also included gender as moderating variable.
Design/methodology/approach
Partial least square-structural equation modeling approach was adopted to test the research framework using 474 valid respondents.
Findings
The results demonstrated that only performance expectancy and PEX are non-significant with the intention to adopt. In addition, gender was found to have a moderating effect between social influence and intention.
Practical implications
The study has several useful implications for researchers, m-apps developers, travel-related organizations and even government agencies when rendering m-apps services and disseminating information to their potential consumers.
Originality/value
The study contributes to the growing literature on m-apps in tourism from a developing country’s perspectives.