WHEN YOU'RE ON THE BACK OF A 900 CC BMW R90/6 GOING full speed underneath a Sunday morning menacing sky, holding on by locked thumbs to a boot‐clad, black‐leathered, blond‐haired…
Abstract
WHEN YOU'RE ON THE BACK OF A 900 CC BMW R90/6 GOING full speed underneath a Sunday morning menacing sky, holding on by locked thumbs to a boot‐clad, black‐leathered, blond‐haired fellow named Tucker who has just informed you that he took the whole bike apart the night before and “fixed” it, you find yourself doing what Sundays were originally created for—praying.
Bristol Voss, Christine Unrnh, Yeun Littlefield, Barry A. Pupkin and B.V.
Federal judges can execute at will—execute U.S. corporations, that is. Buried in the 1991 sentencing‐guidelines is a clause that gives courts the power to put any business out of…
Abstract
Federal judges can execute at will—execute U.S. corporations, that is. Buried in the 1991 sentencing‐guidelines is a clause that gives courts the power to put any business out of business—permanently.
Executive education is no longer a perk—it's a strategic tool. Corporations are using education to adapt to a changing business scene and to implement new strategic directions.
Mark S. Rosenbaum and IpKin Anthony Wong
This paper aims to show how instant messaging (IM) service providers are helping and hindering societal mental health among young adults. That is, IM services provide users with…
Abstract
Purpose
This paper aims to show how instant messaging (IM) service providers are helping and hindering societal mental health among young adults. That is, IM services provide users with an ability to obtain instantaneous and inexpensive support in their time of need. However, excessive internet usage may place IM users at risk of experiencing symptoms associated with internet addiction and adult attention deficit hyperactivity disorder (ADHD).
Design/methodology/approach
The authors propose a framework obtained from coding qualitative data. They test the framework with structural equation methodology and latent mean analysis from data collected from younger‐aged Chinese and American IM users in two studies.
Findings
Younger‐aged IM users in both China and the US obtain social support from their virtual networks. However, both groups of IM users show signs of elevated levels of internet addiction and of being at risk of experiencing symptoms associated with ADHD.
Research limitations/implications
Excessive IM and internet usage may hinder young adults' mental health, and the problem is likely to grow in the future. The work confirms recent trends in US psychology to consider internet addiction a mental health disorder.
Social implications
Both service and public health researchers are encouraged to consider the impact of technological services, including internet usage and IM, on consumer health and well‐being. People with ADHD are particularly susceptible to internet addiction; thus, technological services may be damaging society's mental health.
Originality/value
The paper illustrates how researchers can engage in transformative service research, referring to research with implications that affect global consumer health and well‐being. The work also shows a “dark side” to services and the unintended consequences of service technology on public health. Both topics have not been explored in service research.