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Article
Publication date: 3 April 2017

Yang Woon Chung and Ji Yeon Yang

The purpose of this paper is to investigate the mediating effects of organization-based self-esteem (OBSE) for the relationship between workplace ostracism with helping behavior…

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Abstract

Purpose

The purpose of this paper is to investigate the mediating effects of organization-based self-esteem (OBSE) for the relationship between workplace ostracism with helping behavior, voicing behavior, in-role behavior, and deviant behavior. The workplace has now become a social context where ostracism occurs and the study emphasizes how ostracism can affect workplace behaviors.

Design/methodology/approach

The study was designed using a three-wave self-reported survey. Confirmatory factor analysis, structural equation modeling, and bootstrapping for indirect effects were conducted to test the study’s hypotheses.

Findings

The study found OBSE to fully mediate the relationship between workplace ostracism and helping behavior, voicing behavior, and in-role behavior, while OBSE partially mediated workplace ostracism and deviant behavior as workplace ostracism was found to have a direct effect on deviant behavior.

Originality/value

The study explores and empirically tests the mediating effects of OBSE with helping behavior, voicing behavior, in-role behavior, and deviant behavior. Therefore, the study extends research on workplace ostracism by investigating beyond the direct effects of workplace ostracism on workplace behaviors.

Details

Baltic Journal of Management, vol. 12 no. 2
Type: Research Article
ISSN: 1746-5265

Keywords

Article
Publication date: 19 July 2022

Yang Woon Chung, Xue Tong Dong and Jeong Kwon Yun

Workplace loneliness has become a concern in diverse work settings. However, workplace loneliness research is in its early stages of development and not much is known about the…

Abstract

Purpose

Workplace loneliness has become a concern in diverse work settings. However, workplace loneliness research is in its early stages of development and not much is known about the effects of it on organizations and its members, especially in police organizations. The purpose of this study is to investigate the relationships between workplace loneliness, anxiety, happiness, task performance, and organizational citizenship behavior (OCB). Data from police officers in Korea were used to test these relationships.

Design/methodology/approach

Using a three-wave time-lagged procedure, the study sample consisted of 227 police officers in South Korea from one regional police headquarters (Yongin Dongbu Police Station) and four substations in the Yongin region. The study tested parallel mediation of anxiety and happiness in the relationships between workplace loneliness and workplace outcomes using the PROCESS macro (Model 4) for SPSS 26.

Findings

The regression analyses with bootstrapping results indicated that police officers' anxiety and happiness served as mediating mechanisms linking workplace loneliness with task performance and OCB.

Originality/value

The police force is a very significant facet within society. However, research has not yet investigated loneliness in the police context. Thus, the study investigated the proximal and distal effects of workplace loneliness by associating workplace loneliness with task performance and OCB via anxiety and happiness.

Details

Policing: An International Journal, vol. 45 no. 6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 12 October 2015

Yang Woon Chung

This study aims to examine the mediating effects of organizational conflict on the relationships between workplace ostracism with in-role behavior and organizational citizenship…

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Abstract

Purpose

This study aims to examine the mediating effects of organizational conflict on the relationships between workplace ostracism with in-role behavior and organizational citizenship behaviors. The workplace is a social context where many individuals spend a great amount of their time. Frequently being excluded or ignored is a common experience within all social contexts, and the study emphasizes how those feelings can affect organizational members. The current study extends research, as prior empirical studies have focused mainly on the direct consequences of workplace ostracism.

Design/methodology/approach

The study was longitudinally designed, as data were collected using a two-wave self-reported survey. Confirmatory factor analysis and structural equation modeling were conducted to test the study’s hypotheses.

Findings

The study found workplace ostracism to be positively related to coworker conflict, supervisor conflict and task conflict. Coworker conflict was found to fully mediate the relationships between workplace ostracism with in-role behavior and organizational citizenship behaviors.

Research limitations/implications

As the study was conducted in Korea, the results cannot be generalizable and should be tested in Western cultures. Although the study was longitudinally designed, the first-wave survey measured the independent variable, while the second-wave survey measured the mediating and dependent variables. Also, self-reported surveys are always of concern; thus, multiple sources should be considered to strengthen the research model’s relationships.

Practical implications

Organizations and managers need to continuously address the quality of interpersonal relationships among all organizational members. As studies reveal that being “out of the loop” is quite a common phenomenon, individual and organizational performance can be greatly affected, as work is becoming more interdependent and team work is frequently implemented within organizations.

Social implications

Individuals interact in numerous social contexts and as the workplace is an important context where many individuals spend a lot of their time and interact with other organizational members, the quality of the relationships at work can have spillover effects that can affect interpersonal relationships outside of the workplace.

Originality/value

The study explores and empirically tests the mediating effects of organizational conflict on the relationships between workplace ostracism with in-role behavior and organizational citizenship behaviors. The study extends research on the consequences of workplace ostracism and helps further understand how workplace ostracism can affect workplace attitudes and behaviors.

Details

International Journal of Conflict Management, vol. 26 no. 4
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 5 April 2022

Tan Yang, Jiyao Xun and Woon Kian Chong

Electronic commerce (EC) strategy – performance logic has gained significant popularity in the literature, particularly from the resource-based view (RBV) of theoretical…

Abstract

Purpose

Electronic commerce (EC) strategy – performance logic has gained significant popularity in the literature, particularly from the resource-based view (RBV) of theoretical underpinning. However, such an obsession of focusing on organizations' complementary resources has been increasingly challenged, which has pressed the RBV to examine the possibility of external factors that can also impact firm performance. In this study, the authors shed light on the firm's external readiness—defined as the extent to which a firm's customers and suppliers perceive EC as important—in the relationship between SME's complementary resources and firm performance.

Design/methodology/approach

The authors employed a refined data set based on the British EC Award database, in which the authors sampled 430 British SMEs' senior managements and examined how EC investments made by the SMEs influenced firm performance, and how their external readiness moderated this main relationship.

Findings

The results showed that, in line with the RBV perspective, SMEs' complementary business resources and human resources both had strong and direct impacts on the firm performance. They were also strongly mediated by EC functionality. In addition, SMEs' external readiness moderated the relationship between human resources and firm performance and that of EC functionality on firm performance.

Originality/value

The findings contribute to RBV theory building by extending earlier research on the role of technology as performance enablers for SMEs and shed light on the often-overlooked role of SMEs' external readiness.

Details

Industrial Management & Data Systems, vol. 122 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Book part
Publication date: 21 July 2011

Jon S.T. Quah

The Hanbo (meaning Korean treasure) scandal or “Hanbogate” occurred on January 23, 1997, with the bankruptcy of Hanbo Iron and Steel Company, the second largest steel company and…

Abstract

The Hanbo (meaning Korean treasure) scandal or “Hanbogate” occurred on January 23, 1997, with the bankruptcy of Hanbo Iron and Steel Company, the second largest steel company and 14th largest conglomerate in South Korea, as its debt had accumulated to US$5.6 billion. Hanbo's bankruptcy triggered an investigation by the Public Prosecutor's Office that resulted in the imprisonment for 15 years of Hanbo's founder, Chung Tae-Soo, for bribing politicians and bankers to pressure banks to extend hugh bank loans to Hanbo. Nine other persons were also convicted including Chung's son, who was jailed for three years for bribery and embezzlement, and Kim Hyun-Chol, the second son of President Kim Young-Sam, who was sentenced to three years jail and fined US$1.5 million (New York Times, 1997).

Details

Curbing Corruption in Asian Countries: An Impossible Dream?
Type: Book
ISBN: 978-0-85724-819-0

Article
Publication date: 15 June 2023

Woon Weng Wong, Kwabena Mintah, Peng Yew Wong and Kingsley Baako

This study aims to examine the impact of lending liquidity on house prices especially during black swan events such as the Global Financial Crisis of 2007–08 and COVID-19…

Abstract

Purpose

This study aims to examine the impact of lending liquidity on house prices especially during black swan events such as the Global Financial Crisis of 2007–08 and COVID-19. Homeownership is an important goal for many, and house prices are a significant driver of household wealth and the wider economy. This study argues that excessive liquidity from central banks may be driving house price increases, despite negative changes to fundamental drivers. This study contributes to the literature by examining lending liquidity as a driver of house prices and evaluating the efficacy of fiscal policies aimed at boosting liquidity during black swan events.

Design/methodology/approach

This study aims to examine the impact of quantitative easing on Australian house prices during back swan events using data from 2004 to 2021. All macroeconomic and financial data are freely available from official sources such as the Australian Bureau of Statistics and the nation's Central Bank. Methodology wise, given the problematic nature of the data such as a mixed order of integration and the possibility of cointegration among some of the I(1) variables, the auto-regressive distributed lag model was selected given its flexibility and relative lack of assumptions.

Findings

The Australian housing market continued to perform well during the COVID-19 pandemic, with the house price index reaching an unprecedented high towards the end of 2021. Research using data from 2004 to 2021 found a consistent positive relationship between house prices and housing finance, as well as population growth and the value of work commenced on residential properties. Other traditional drivers such as the unemployment rate, economic activity, stock prices and income levels were found to be less significant. This study suggests that quantitative easing implemented during the pandemic played a significant role in the housing market's performance.

Originality/value

Given the severity of COVID-19, policymakers have responded with fiscal and monetary measures that are unprecedented in scale and scope. The full implications of these responses are yet to be completely understood. In Australia, the policy interest rate was reduced to a historic low of 0.1%. In the following periods house prices appreciated by over 20%. The efficacy of quantitative easing and associated fiscal policies aimed at boosting liquidity to mitigate the impact of black swan events such as the pandemic has yet to be tested empirically. This study aims to address that paucity in literature by providing such evidence.

Details

International Journal of Housing Markets and Analysis, vol. 17 no. 1
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 1 May 2006

Pi‐Fang Hsu

This study develops a new model for selecting public relations (PR) firms based on high‐tech industrial perceptions.

967

Abstract

Purpose

This study develops a new model for selecting public relations (PR) firms based on high‐tech industrial perceptions.

Design/methodology/approach

The proposed model comprises two parts. The first part employs the analytic hierarchy process (AHP) for criteria weighting. The second part applies the grey relational analysis (GRA) to rank alternatives and select the optimum PR firm in the high‐tech industry.

Findings

Analytical results indicate that high‐tech enterprises consider criteria in the following order of priority: media ability, campaign ability, strategic planning, service team, cost consciousness and relationship maintenance. Furthermore, this study uses the example of a renowned high‐tech communications manufacturer in Taiwan to demonstrate the effectiveness of the model in PR firm selection.

Originality/value

The proposed model helps high‐tech enterprises to effectively select PR firms, making it highly applicable in academia and commerce.

Details

Journal of Modelling in Management, vol. 1 no. 2
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 9 May 2018

Qing Yang, Ling He, Xingxing Liu and Mengying Cheng

This study aims to analyze reform path for waste management policy implementation. With reference to the Bayesian theory, this study provides a dynamic policy conversion method…

1080

Abstract

Purpose

This study aims to analyze reform path for waste management policy implementation. With reference to the Bayesian theory, this study provides a dynamic policy conversion method through various context settings. Furthermore, this study attempts to present an empirical research paradigm.

Design/methodology/approach

Matland’s “ambiguity-conflict model” is applied to explain the problems and reform paths of China’s waste management policy implementation. Integrating structure discovery and bibliometrics into qualitative analysis, this study used search data from literature search engine with specific themes to achieve structure learning of Bayesian network with key factors refined in waste management policy.

Findings

The results show that China’s waste management policy implementation belongs to symbolic implementation with high ambiguity and high conflict. Four basic conversion paths for the waste management policy are proposed, which are classified by length and stability. Then, it is possible to locate the factors, paths and types of policy implementation through involvement analysis with features of each path and each district of policy implementation. Public education holds direct but unstable impact on waste management. Economic incentives hold continuous but gradually diminishing impact. Perceived policy effectiveness plays the crucial role like a central bridge. Resident conditions have a positive impact, which could be enhanced through economic development of China. The impact of subjective norm on waste management is not significant. But subjective norm has the potential breakthrough for solving stagnation of waste classification policy. However, the impacts from each factor may change along with economy growth and technology innovation.

Originality/value

This study uses the “ambiguity-conflict model” to position China’s waste classification policy and suggests that structure discovery methods help understand feasible reform paths for reform policy. The integration of theoretical analysis and quantitative simulation can achieve a comprehensive analysis of problems and solutions in waste management policy implementation of China. Promotion and education, economic incentives, perceived value, behavior control, subjective norm, perceived policy effectiveness, informal waste recycling system and residential conditions are explored as key factors for waste classification policy implementation as a representative in waste management policy. The role of each key factor and features of each conversion paths are integrated to position reform paths in the ambiguity-conflict model. This work helps to explain the stagnation of waste management policy implementation from the perspective of dynamic structure evolution, and some specific suggestions to get out of stagnation are proposed.

Details

International Journal of Conflict Management, vol. 29 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 25 May 2020

Thi Tuan Linh Pham, Han-Chung Huang, T.C.E. Cheng, May-Kuen Wong, Yen-Ni Liao, Ya-Hui Yang and Ching-I Teng

Playing exergames may resemble doing conventional exercise and thus has the potential to enhance users’ health. However, no study has yet examined whether and how a need for…

Abstract

Purpose

Playing exergames may resemble doing conventional exercise and thus has the potential to enhance users’ health. However, no study has yet examined whether and how a need for exercise impacts users’ intention to continuously play exergames, i.e. continuance intention and its antecedents. We developed a model grounded in the uses and gratifications theory (UGT) to address this issue.

Design/methodology/approach

We recruited 583 participants to play exergames and collected their psychological responses and physical information. Structural equation modeling (SEM) was used to test the hypotheses.

Findings

We found that health consciousness and perceived exercise benefits are positively related to a need for exercise, which is, in turn, positively related to continuance intention. Moreover, perceived exergame similarity with exercise strengthens the positive link between the need for exercise and continuance intention.

Originality/value

This is the first study using the UGT to explain the underlying mechanism linking health consciousness to continuance intention in the playing of exergames. In addition, we introduced the need for exercise as a novel construct in this study. Our findings provide insights to managers on incorporating health-related features into their exergame products to motivate users' engagement in playing exergames.

Details

Industrial Management & Data Systems, vol. 120 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 8 June 2020

Gen-Yih Liao, Tzu-Ling Huang, T. C. E. Cheng and Ching-I Teng

Online gamers form communities and offer game makers various revenue sources. Gamers' continual revenue contributions should depend on their commitment to gaming communities…

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Abstract

Purpose

Online gamers form communities and offer game makers various revenue sources. Gamers' continual revenue contributions should depend on their commitment to gaming communities (CGC), where they rely heavily on communication media that carry rich information or provide enhanced media richness. However, no study has yet examined how to use the four elements of media richness to fuel gamers' CGC, revealing a research gap. Seeking to fill this gap, this study constructs a research framework and formulates hypotheses based on media richness theory (MRT).

Design/methodology/approach

This study obtained responses from 1,971 online gamers and applied structural equation modeling to test the hypotheses.

Findings

This study finds that the four media richness elements have selective impacts on network convergence and interdependence that result in CGC. Moreover, compared with interdependence, network convergence has a stronger impact on CGC.

Originality/value

The findings offer online game makers insights that will enable them to design the communication functions in games to support the formation of strongly connected gamer communities. Moreover, the findings advance MRT by showing its ability to explain the formation of online gaming communities.

Details

Industrial Management & Data Systems, vol. 120 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

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