Yanruoyue Li, Guicui Fu, Bo Wan, Zhaoxi Wu, Xiaojun Yan and Weifang Zhang
The purpose of this study is to investigate the effect of electrical and thermal stresses on the void formation of the Sn3.0Ag0.5Cu (SAC305) lead-free ball grid array (BGA) solder…
Abstract
Purpose
The purpose of this study is to investigate the effect of electrical and thermal stresses on the void formation of the Sn3.0Ag0.5Cu (SAC305) lead-free ball grid array (BGA) solder joints and to propose a modified mean-time-to-failure (MTTF) equation when joints are subjected to coupling stress.
Design/methodology/approach
The samples of the BGA package were subjected to a migration test at different currents and temperatures. Voltage variation was recorded for analysis. Scanning electron microscope and electron back-scattered diffraction were applied to achieve the micromorphological observations. Additionally, the experimental and simulation results were combined to fit the modified model parameters.
Findings
Voids appeared at the corner of the cathode. The resistance of the daisy chain increased. Two stages of resistance variation were confirmed. The crystal lattice orientation rotated and became consistent and ordered. Electrical and thermal stresses had an impact on the void formation. As the current density and temperature increased, the void increased. The lifetime of the solder joint decreased as the electrical and thermal stresses increased. A modified MTTF model was proposed and its parameters were confirmed by theoretical derivation and test data fitting.
Originality/value
This study focuses on the effects of coupling stress on the void formation of the SAC305 BGA solder joint. The microstructure and macroscopic performance were studied to identify the effects of different stresses with the use of a variety of analytical methods. The modified MTTF model was constructed for application to SAC305 BGA solder joints. It was found suitable for larger current densities and larger influences of Joule heating and for the welding ball structure with current crowding.
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Xiaojun Yan, Ying Deng and Zhang Hui
The purpose of this paper is to provide an effective way to evaluate structure strength margin of AAS (aircraft arresting system) barrier net and efficiency of its control scheme.
Abstract
Purpose
The purpose of this paper is to provide an effective way to evaluate structure strength margin of AAS (aircraft arresting system) barrier net and efficiency of its control scheme.
Design/methodology/approach
A numerical method to deal with barrier net strength design of AAS by means of nonlinear finite element (FE) has been used in this paper. The key of the simulation is that a special technique is proposed to cope with the arresting forces exerted on the tapes as boundary conditions, so the time history of stress/force distribution of AAS key components can be obtained. Also some techniques measures are taken to ensure good numerical convergence for this complex nonlinear system.
Findings
The simulation results cannot only provide the general important performance indexes of AAS, such as run‐out distance and the maximum deceleration of the arrested aircraft, but also present stress or force contours of barrier net, tapes and aircraft, etc. therefore it is easy to evaluate the component's strength when a specific control scheme is adopted.
Practical implications
From component/structure strength perspective, this paper gives a practical engineering design method to evaluate performance of AAS.
Originality/value
The paper is probably the first to give a method which can evaluate AAS components strength considering their 3D geometry, and also its control scheme. The method has been validated through experimental results.
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Rajat Kukreti and Mayank Yadav
This study aims to understand how brand personality affects purchase intention through brand love and perceived quality in e-commerce.
Abstract
Purpose
This study aims to understand how brand personality affects purchase intention through brand love and perceived quality in e-commerce.
Design/methodology/approach
Three hundred forty-eight users of e-commerce sites in New Delhi, India, were surveyed for the study. The data set was examined using confirmatory factor analysis, and the research hypotheses were assessed using structural equation modeling.
Findings
Two important conclusions emerged from the study. First, brand love and perceived quality have been considerably and favorably influenced by all six dimensions of brand personality of e-commerce brands. Second, the purchase intention toward the e-commerce sites is significantly and positively impacted by brand love and perceived quality.
Practical implications
This study by exploring various dimensions of brand personality, will assist e-commerce executives in increasing purchase intention toward the e-retailing sites.
Originality/value
This research is supposed to be the foremost to look at how brand personality, through brand love and perceived quality affects purchase intention toward e-commerce websites. The attachment theory is used in this study as a theoretical foundation for linking e-commerce brand personality to customers’ purchase intentions via brand love and perceived quality.
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Anis Ur Rehman and Yasir Arafat Elahi
The present study, underpinned by the stimulus-organism-response (SOR) theory, aims to examine the impact of packaging semiotics on brand image, perceived brand quality, brand…
Abstract
Purpose
The present study, underpinned by the stimulus-organism-response (SOR) theory, aims to examine the impact of packaging semiotics on brand image, perceived brand quality, brand loyalty and purchase intention of well-established food brands.
Design/methodology/approach
A self-administered questionnaire was disseminated to participants residing in the Lucknow region of India. We conducted an experiment in which 374 participants evaluated the factors on a stimulus (chips packaging) using an online survey. Collected data were analysed through structural equation modelling (SEM).
Findings
The result suggests that packaging semiotics exhibits a positive influence on brand image and perceived brand quality of consumers. The brand image significantly impacts brand loyalty and consumers’ purchase intention. In addition, the perceived brand quality has a positive significant impact on brand loyalty, but a negative and insignificant influence on purchase intention. The results show that both brand image and perceived brand quality significantly mediate the relation between packaging semiotics and brand loyalty. Brand image significantly mediates but perceived brand quality does not mediate the relation between packaging semiotics and purchase intention.
Practical implications
The results of the study will assist food brands in determining how to utilise semiotics in packaging to positively influence brand image, perceived brand quality, brand loyalty and consumers’ intent to purchase.
Originality/value
The study is unique in the sense that it assesses the role of packaging semiotics as antecedent in mapping of brand loyalty and purchase intention through brand image and perceived product quality. This study takes a lead as these constructs have been less explored relatively from the lens of packaging semiotics in an emerging Asian market.
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Mengnan Qu, Sara Quach, Park Thaichon, Lorelle Frazer, Meredith Lawley, Denni Arli, Scott Weaven and Robin E. Roberts
This study aims to examine the effect of country of origin (COO) on customers' value expectation and willingness to pay by employing signalling theory and cue utilisation.
Abstract
Purpose
This study aims to examine the effect of country of origin (COO) on customers' value expectation and willingness to pay by employing signalling theory and cue utilisation.
Design/methodology/approach
The data were collected from 386 customers via an online survey in the context of Australian food retail franchise stores in China.
Findings
The findings indicate that COO origin is an important determinant of customer expectations including service quality, social value, emotional value, monetary price, behavioural price and reputation. Furthermore, the only social value was a significant predictor of willingness to pay. Although the direct effect of COO on willingness to purchase was not significant, the COO had a significant indirect effect on willingness to pay via social value. Finally, the COO has a stronger effect on monetary price expectation among customers who were aware of the country brands than those who were unaware.
Originality/value
The study extends the body of knowledge related to the effect of COO during the pre-purchase process and provides important implications for retailers who are looking to enter an overseas market such as China.
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Lee Heng Wei, Ong Chuan Huat and Prakash V. Arumugam
The purpose of this study is to analyse user-generated content and firm-generated content on perceived quality and brand trust, and eventually how it impacted brand loyalty with…
Abstract
Purpose
The purpose of this study is to analyse user-generated content and firm-generated content on perceived quality and brand trust, and eventually how it impacted brand loyalty with pandemic fear as the moderator.
Design/methodology/approach
This study employed an online survey questionnaire method in the Facebook online shopping groups to collect the data. The filter question technique was adopted to verify the respondent's validity. A total of 434 samples was collected using purposive sampling. The data were then analysed using SmartPLS 3.0.
Findings
The analysis showed that firm-generated content appeared to have a stronger positive relationship on perceived quality and brand trust than on user-generated content. Brand trust and perceived quality are found to influence brand loyalty positively. However, pandemic fears only moderate the relationship between firm-generated content and brand trust and perceived quality. This study revealed that the main components in social media communication do not influence perceived quality and brand trust to the same extent.
Originality/value
This study contributes to the knowledge of social media communication during the pandemic period that has not been studied empirically in the Malaysian context. The main components in social media communication were delineated and the impact of pandemic fears on how they would possibly affect the established relationships in the literature were examined. This study enables the researchers and practitioners to take a closer look at how the pandemic crisis could provide a shift on what has been understood so far.
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Sita Mishra, Gunjan Malhotra and Garima Saxena
The purpose of this study is to examine the effectiveness of in-store private label marketing to impact the attitude of consumers towards private label brands (PLBs) by…
Abstract
Purpose
The purpose of this study is to examine the effectiveness of in-store private label marketing to impact the attitude of consumers towards private label brands (PLBs) by influencing consumers' perceived quality variations between the PLBs and national brands.
Design/methodology/approach
This study is based on “Cue utilisation theory” and focusses on how retailers can influence consumers' perception of quality variations by providing them in-store marketing cues. Data was collected through the mall intercept method in New Delhi, India. Data analysis was done using AMOS 25 and the PROCESS SPSS macro.
Findings
This study establishes the effect of in-store private label marketing in improving consumers' quality perception of PLBs vis-à-vis national brands and thereby leading to a positive attitude towards PLBs. Further, the national brand promotions attitude is found to moderate the relationship between private label marketing and attitude towards PLBs. However, contrary to the authors' expectations, it has a positive effect on this relationship. The study found an insignificant moderation influence of price consciousness.
Originality/value
This study complements existing literature on “Cue utilisation theory” by demonstrating the importance of in-store private label marketing in improving consumers' attitudes towards PLBs. It also extends to fill some gaps in the literature by studying the direct, mediating and moderating relationship among in-store private label marketing, perceived quality variations, price consciousness, national brand promotion attitude and attitude towards PLBs, especially in an emerging market such as India.
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Supawat Meeprom, Pongphan Sathatip and Chichaya Leruksa
This study aims to examine the impact of customer experience of cannabis-infused food and beverage perception (sensory experience, novelty experience, health concerns and…
Abstract
Purpose
This study aims to examine the impact of customer experience of cannabis-infused food and beverage perception (sensory experience, novelty experience, health concerns and restaurant experience) on favouring these products and subsequent customer citizenship behaviour.
Design/methodology/approach
Using a purposive sampling approach, an onsite survey was administered to Thai Gen Z customers in consuming cannabis-infused foods and/or beverages. Subsequently, the sample consisted of 330 respondents. Partial least squares structural equation modelling was used for the analyses.
Findings
The results indicated that sensory experience, health concerns and restaurant experience had significant positive effects on favouring cannabis-infused foods and beverages. This favourability, in turn, positively affected customer citizenship behaviour. In addition, favouring cannabis-infused foods and beverages partially mediated the relationships between customer citizenship behaviour and sensory experience, health concerns and restaurant experience.
Originality/value
This study provides a new contribution to the literature with a first empirical examination showing positive favouring of cannabis-infused foods and beverages among young consumers in Thailand. It provides practical insights for managers in emerging markets to leverage cannabis-infused products as part of the enhancement of the global food and beverage industry. The study also offers an example of how to move forward through an unknown territory regarding perceptions of consumer experiences.
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Liming Zhao, Yingqiao Wang and Xu Cheng
To examine the impact of manufacturer reputation, retailer reputation, and product price on consumers’ perceived quality and purchasing behavior regarding organic milk.
Abstract
Purpose
To examine the impact of manufacturer reputation, retailer reputation, and product price on consumers’ perceived quality and purchasing behavior regarding organic milk.
Design/methodology/approach
Employing a 2 × 2 experiment, data were collected from 1,259 consumers in 32 provinces in China.
Findings
When a low-reputation manufacturer sells products through a high-reputation retailer, it improves consumers’ perception of quality and positively influences their purchasing behavior. Interestingly, setting higher prices for products manufactured by low-reputation companies and selling them through high-reputation retailers did not significantly enhance consumers’ perceived quality and deter their purchasing behavior.
Originality/value
The analysis expands the framework for cue diagnosis. While the existing framework primarily focuses on the influence of cue-type combinations on perceived quality, it does not integrate purchasing behavior into the conceptual framework. This limitation hinders people understanding of the theoretical mechanisms underlying the use of cues in purchasing decisions. This paper address this by gradually introducing variables, such as retailer reputation and product price, into the baseline model, thereby extending this theory. In addition, this paper advances the marketing research literature within the business-to-business-to-consumer context by examining the additive effects of manufacturer reputation, retailer reputation, and product price on consumers’ perception of quality and purchasing behavior.