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This paper aims to focus on the selection of an appropriate nature-inspired texture pattern for cutting tool tribological surface. The selection process uses the recognized skin textures of different snakes scrolling on highly rough and projected surface conditions to analyze suitability of texture based on the texture geometry and machining conditions. The work also aims to propose a texture pattern selection process to incorporate on cutting tool tribological surface.

The selection of alternative nature-inspired texture patterns based on the texture pattern geometry and machining properties leads to a multi-criteria decision-making problem. Thirteen criteria are considered for selecting an appropriate texture pattern among 14 alternatives, i.e. nature-inspired texture patterns. In the present work, an integrated analytical hierarchy process (AHP)-TOPSIS, AHP-multi-objective optimization on the basis of ratio analysis (MOORA) and AHP-Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR) approaches have been proposed for the selection of an appropriate nature-inspired texture pattern. AHP is used for the formulation of decision-making matrix and criteria weight calculations and ranking of alternatives is done by three methods. Spearman’s correlation compared and found positive relations between rank assigned by methods. Experimental validation is done in Lathe for selected texture effects.

The texture parameters C-1 (Width of texture) and C-2 (Depth of texture) are found significant, while T-2 (Blended Krait) and T-6 (Banded Racer-1) texture is found optimal to generate on cutting tool surface.

Only some nature-inspired texture patterns have been recognized before the selection; an infinite number of textures are available in nature. The size of the texture pattern is difficult to identify by the selection process because each texture pattern may have different effects on tribological surfaces.

The proposed selection methodology of nature-inspired texture patterns will help identify optimal texture geometry for specific tribological applications. The nature-inspired texture patterned tool has a significant impact on the cutting force and temperature due to its tribological effect on the cutting tool surface; it decreases the power required for machining. The machining characteristics like roughness are found to decrease by using nature-inspired texture patterned tools.

Various nature-inspire texture studies to generate specific effects on the tribological surfaces may be started study for the surface of aircraft, ships, bearings, etc. Small and big fabrication industries may benefit by decreasing the cost of machining using nature-inspired texture-patterned tools. Research society will pay attention to nature’s inspiration.

Novel snake-skin-inspired texture patterns are recognized and hybrid MCDM methods are proposed to select optimal texture pattern. Proposed method used single time normalization to effectively rank the alternatives. The insights gained from this research can be extrapolated to address similar challenges in selecting nature-inspired textures for various applications.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-05-2024-0163/

The introduction of artificial intelligence (AI) technology has had a substantial influence on the retail industry. However, AI adoption entails considerable responsibilities and risks for senior managers. In this study, the authors developed an evaluation and selection mechanism for successful AI technology adoption in the retail industry. The multifaceted measurement and identification of critical factors (CFs) can enable retailers to adopt AI technology effectively and maintain a sustainable competitive advantage.

The evaluation and adoption of organisational AI technology involve multifaceted decision-making for management. Therefore, the authors used the analytic network process to develop an AI evaluation framework for calculating the weight and importance of each consideration. An expert questionnaire survey was distributed to senior retail managers and 17 valid responses were obtained. Finally, the Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR) method was used to identify CFs for AI adoption.

The results revealed five CFs for AI adoption in the retail industry. The findings indicated that after AI adoption, top retail management is most concerned with factors pertaining to business performance and minor concerned about the internal system's functional efficiency. Retailers pay more attention to technology and organisation context, which are matters under the retailers' control, than to external uncontrollable environmental factors.

The authors developed an evaluation framework and identified CFs for AI technology adoption in the retail industry. In terms of practical application, the results of this study can help AI service providers understand the CFs of retailers when adopting AI. Moreover, retailers can use the proposed multifaceted evaluation framework to guide their adoption of AI technology.

The purpose of this paper is to report a study on the application of interpretative structural modelling (ISM) integrated with multi-criteria decision-making (MCDM) techniques for enabling the sustainability supplier selection.

In this paper, two approaches of hybrid MCDM methods are followed and the selection of sustainable supplier was based on the comparative results obtained from both the methods. The first hybrid approach is ISM – analytic network process (ANP) – ELimination and Et Choice Translating REality (ELECTRE II) and the second hybrid approach is ISM – ANP – Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR). ISM was used to identify the inter relationship between the criteria. Inter-relationship of criteria obtained from ISM will serve as an input for ANP. The weights obtained from ANP will be used in ELECTRE II and VIKOR. ELECTRE II is an outranking method, whereas VIKOR is a compromise ranking method; comparison of both the methods was carried out in this study.

In this study, two modules ISM–ANP – ELECTRE and ISM–ANP – VIKOR were compared for the problem of sustainable supplier selection. ELECTRE results with a single solution showed that Supplier 2 can be selected as the best supplier; VIKOR result shows that Supplier 1 and Supplier 2 can be selected as the best suppliers.

The selection of sustainable supplier considering the interrelationship of criteria using ISM and ranking the alternatives using compromise and outranking techniques was found to be original and novel contribution of the author.

Supply chain (SC) environment is surrounded by risk variables. This issue is regarded as an emerging and strategic problem which must be resolved by SC executives. The ability to measuring green supplier’s performance and affecting risk variables to demonstrating effective suppliers list has a potential contribution to be investigated. This paper aims to develop a decision-making model to assess green suppliers under legislation and risk factors. This leads to fewer disruptions in managing the SC and its impact to further improvement. It also presents research concepts forming a new approach for identification, prediction and understating relationship of supply risk.

At primal stage, different risk factors that influence green suppliers’ performance are indicated and their relationship is analyzed using decision-making trial and evaluation laboratory (DEMATEL) method. At the same time, failure mode and effect analysis is used to determine risk rating of each supplier. Finally, the evaluation based on distance from average solution (EDAS) method ranks suppliers and several comparisons and analysis are performed to test the stability of the results. The approaches include comparison to technique for order performance by similarity to ideal solution, multi-attributive border approximation area comparison, Vlse Kriterijumska Optimizacija I Kompromisno Resenje and complex proportional assessment methods, followed by analysis of rank reversal, weight sensitivity analysis and effect of dynamic metrics.

A real-time case study on green supplier selection (GSS) problem of a reputed construction company of Spain has been presented to demonstrate the practical aspects of the proposed method. In practice, though organizations are aware of various risks from local and global suppliers, it is difficult to incorporate these risk factors for ranking the suppliers. This real-case application shows the evaluation and incorporation of risk factors into the supplier selection model.

The proposed multi-criteria decision model quantitatively aids managers in selecting green suppliers considering risk factors.

A new model has been developed to present a sound mathematical model for solving GSS problems which considers the interaction between the supplier selection risk factors by proposing an integrated analytical approach for selecting green suppliers strategically consisting of DEMATEL, FMEA and EDAS methods.

The purpose of this paper is to apply a multi-criteria decision-making (MCDM) framework to evaluate distribution strategies for an e-tailer. An application of MCDM method, the hybrid DANP–VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) model, is used for e-tailers’ distribution strategy evaluation. The choice of distribution strategies under various dimensions is evaluated.

The authors used a hybrid MCDM model to solve the decision-making framework, which combines Decision-Making Trial and Evaluation Laboratory (DEMATEL), DEMATEL-based analytic network process and VIKOR method. Data were collected from the experts (e-tail manager, logistics manager, operations manager and distribution center (DC) manager) using two questionnaires, first for the influential relationship among the criteria and dimensions and second for a performance rating of each alternative (distribution strategies) against each criterion.

DANP with VIKOR method prioritizes the distribution strategies in the following order: DC shipment, drop shipment, click and collect, store shipment and click and reserve. Performance gap was calculated based on the VIKOR method to provide distribution strategies to an e-tailer under different situations. The authors infer that in developing country, product characteristics and transportation have a major influence on deciding the distribution strategy.

Decision-making framework will provide e-tail mangers a knowledge-based understanding to select the distribution strategy under the different situations related to the performance, product, e-tailer and external characteristics for smooth order fulfillment process. The insights developed by this research provide a framework for rational decision making in distribution strategy selection in e-business.

This is the first kind of a study which offers a decision framework for e-tail managers on how to choose distribution strategies under different situations which are related to the performance, product, e-tailer and external characteristics.

Supply chains (SCs) have become increasingly vulnerable to catastrophic events/disruptions that may be natural or man-made. Hurricanes, tsunamis and floods are natural disasters, whereas man-made disasters may be strikes, terrorist attacks, etc. Failure at any point in the SC network has the potential to cause the entire network to fail. SCs must therefore be properly designed to survive well in the disruption scenario. The capability of successful survival (of the firm’s SC) against those adverse events/happenings is termed as resilience; and, the SC designed under resilience consideration is called a resilient SC. Effective supplier selection is considered as a key strategic consideration in SC management. It is felt that apart from considering traditional suppliers selection criterions, suppliers’ resiliency strategy must be incorporated while selecting a potential supplier which can provide best support to the firm even in the disaster/disruption scenario. The purpose of this paper is to focus aspects of evaluation and selection of resilience supplier by considering general as well as resiliency strategy, simultaneously.

In this work, subjectivity associated with ill-defined (vague) evaluation information has been tackled through logical exploration of fuzzy numbers set theory. Application of VIKOR embedded with fuzzy mathematics has been utilized here. Sensitivity analysis has been performed to reflect the effect of decision-makers’ (DM) risk bearing attitude in selecting the best potential supplier in a resilient SC. A case empirical example has also been presented.

The work attempts to focus on a decision-making procedural hierarchy towards effective supplier selection in a resilient SC. The work exhibits application potential of VIKOR method integrated with fuzzy set theory to select potential supplier based on general strategy as well as resiliency strategy. The final supplier selection score (obtained by considering general strategy) and that of obtained by analyzing resiliency strategy have been combined to get a final compromise solution. The decision-support framework thus reported here also considers DMs’ risk bearing attitude.

The study bears significant impact to the industry managers who are trying to adapt resiliency strategy in their SC followed by potential supplier selection in the context of resilient SC.

Exploration of VIKOR embedded with fuzzy set theory towards suppliers’ evaluation and selection by considering general and resiliency criteria both. The decision-support module(s) adapted in this paper considers DMs’ risk bearing attitude to arrive the best compromise solution.

Smart grid is an integration between traditional electricity grid and communication systems and networks. Providing reliable services and functions is a critical challenge for the success and diffusion of smart grids that needs to be addressed. The purpose of this study is to determine the critical criteria that affect smart grid reliability from the perspective of users and investigate the role big data plays in smart grid reliability.

This study presents a model to investigate and identify criteria that influence smart grid reliability from the perspective of users. The model consists of 12 sub-criteria covering big data management, communication system and system characteristics aspects. Multi-criteria decision-making approach is applied to analyze data and prioritize the criteria using the fuzzy analytic hierarchy process based on the triangular fuzzy numbers. Data was collected from 16 experts in the fields of smart grid and Internet of things.

The results show that the “Big Data Management” criterion has a significant impact on smart grid reliability followed by the “System Characteristics” criterion. The “Data Analytics” and the “Data Visualization” were ranked as the most influential sub-criteria on smart grid reliability. Moreover, sensitivity analysis has been applied to investigate the stability and robustness of results. The findings of this paper provide useful implications for academicians, engineers, policymakers and many other smart grid stakeholders.

The users are not expected to actively participate in smart grid and its services without understanding their perceptions on smart grid reliability. Very few works have studied smart grid reliability from the perspective of users. This study attempts to fill this considerable gap in literature by proposing a fuzzy model to prioritize smart grid reliability criteria.

Robot selection is a critical decision-making task frequently experienced in almost every industries. It has become increasingly complex due to availability of large variety of robotic system in the present market with varying configuration, specification and flexibility. Improper selection may yield loss for the company in terms of potential profit as well as productivity. Hence, selection of an appropriate robot to suit a particular industrial application is definitely a challenging task. The paper aims to discuss these issues.

During robot selection, different criteria-attributes need to be taken under consideration. Criteria may be subjective or objective or a combination of both, depending on the situation. Criteria many be conflicting, in the sense that some criteria may require to be of higher value (higher-is-better), i.e. beneficial; while, others should correspond to lower values (lower-is-better), i.e. adverse or non-beneficial. Hence, the situation can be articulated as a multi-criteria decision-making problem. The specialty of Tomada de Decisión Inerativa Multicritero (TODIM) method is that it explores a global measurement of value calculable by the application of the paradigm of non-linear cumulative prospect theory. The method is based on a description, proved by empirical evidence, of how decision makers’ effectively make decisions in the face of risk.

Hence, the present work has aimed to explore the TODIM approach for industrial robot selection. Assuming all criteria have been quantitative in nature; the paper utilizes two different numeric data sets from available literature resource in perspectives of robot selection. Procedural hierarchy and application potential of the TODIM approach has been illustrated in detail in this reporting.

Variety of tools and techniques have already been documented in literature to solve different kinds of industrial decision-making problems; however, it seems that application of TODIM has got limited usage. Hence, application potential of TODIM has been demonstrated here in light of a robot selection problem.

Internet-based business-to-business electronic procurement (B2B e-procurement) systems are rapidly becoming the primary platform for interorganizational transactions and the delivery of products and services in the travel and tourism industries. Therefore, the purpose of this study is to investigate the critical success factors (CSFs) and implementation strategies for B2B e-procurement systems in travel agency supply chains.

This study developed a multifaceted evaluation framework that draws on the relevant literature and the technology–organization–environment framework. The CSFs underlying B2B e-procurement adoption were identified using hybrid criteria decision-making methods. Purposive sampling was used, and 49 valid questionnaires were obtained from retail travel agencies in Taiwan.

The results reveal that the top four CSFs are system stability, system reliability, sales dynamics and product line availability. By focusing on these CSFs, travel wholesalers can most effectively allocate their limited resources to provide an extensive range of products and services to their clients, improve e-procurement services and enhance interorganizational collaboration in travel agency supply chains.

This study developed a multifaceted evaluation framework and identified four CSFs to assist in the adoption of B2B e-procurement systems in travel agency supply chains.

基于 Internet 的企业对企业电子采购（B2B 电子采购）系统正迅速成为旅行和旅游业中组织间交易以及产品和服务交付的主要平台。 因此, 本研究的目的是调查旅行社供应链中 B2B 电子采购系统的关键成功因素 (CSF) 和实施策略。

本研究开发了一个多方面的评估框架, 该框架借鉴了相关文献和技术-组织-环境框架。 采用混合标准决策 (MCDM) 方法确定了采用 B2B 电子采购的 CSF。 采用有目的的抽样方式, 共从台湾零售旅行社获得49份有效问卷。

结果显示, 排名前四的 CSF 是系统稳定性、系统可靠性、销售动态和产品线可用性。 通过关注这些 CSF, 旅游批发商可以最有效地分配其有限资源, 为其客户提供范围广泛的产品和服务, 改善电子采购服务, 并加强旅行社供应链中的组织间协作。

本研究开发了一个多方面的评估框架, 并确定了四个 CSF, 以协助在旅行社供应链中采用 B2B 电子采购系统。

In electrical discharge machining (EDM) process, EDM oil used as a dielectric fluid plays an important role in determining quality of the machining operation, serving as a medium to generate controlled electrical discharges, quenching medium to cool down and solidify the eroded gaseous particles, removal of solidified waste, and lubrication medium to absorb and remove the heat generated at the machining zone. Due to presence of numerous decisive factors, no single dielectric fluid (mainly in the form of EDM oil) meets all the required characteristics during a real-time EDM operation. Thus, this paper proposes application of an integrated methodology to select the most appropriate EDM oil for enhanced machining performance during deep-hole drilling of aluminum bronze alloy.

A good dielectric fluid should possess several characteristics, like low cost, non-toxicity, low viscosity, good wetting property, high flash and fire points to avoid fire hazards, chemically non-corrosive, high electric strength and specific gravity, minimal aromatics and good quenching behavior. In this paper, performance of 10 alternative EDM oils is evaluated based on six selection criteria. Integrated determination of objective criteria weights (IDOCRIW) method is adopted to compute the criteria weights, whereas double normalization-based multiple aggregation (DNMA) approach is applied to identify the best-suited EDM oil from the candidate alternatives.

Spark SPO-A EDM oil appears as the most suitable dielectric fluid, followed by Fine Spark 110. Contrarily, Exxsol D80 emerges as the worst choice.

The robustness of the adopted methodology is finally validated through sensitivity analysis studies. It can thus be applied to solve any of the decision-making problems with high degree of accuracy and consistency.