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This paper aims to investigate the authenticity concept and its antecedents and consequences within the context of museums.

A higher-order scale of authenticity is developed and then tested for reliability and validity using a sample of museum visitors. To investigate authenticity in a model with two antecedents and two outcomes, an additional data set was collected. Hypotheses were tested using structural equation modelling.

The results show that perceived authenticity of the museum, the visitor and the materials in the museum are dimensions of perceived authenticity, resonating with Bal’s (1996) research in this area. Findings also confirm that consumer scepticism and expectations are antecedents to perceived authenticity of the visitor experience in museums, and that perceived authenticity in turn affects visitor satisfaction and perceived corporate hypocrisy.

This research provides a framework for museums to manage visitors’ perceptions of authenticity, and to plan and design exhibits accordingly.

Our research, set in the museum context, articulates the basis of perceived authenticity, its antecedents and outcomes. This study sets the foundation for research to further explore how perceived authenticity interacts with other constructs relevant to consumption.

This paper investigates clinical outcomes of children with asthma treated in a hospital clinic and thus develop a method for the monitoring of clinical performance. Prospective, before‐and‐after analyses of clinic information for first hospital visits and long‐term follow‐ups. For initial referrals we assessed the change in asthma symptom scores between initial and first follow‐up visits. For long‐term follow‐up yearly changes in symptom scores, hospital admissions, school absences and oral steroid use were measured. Multiple regression was used to study the role of possible predicting factors, where applicable. The subjects studied were children attending hospital children’s asthma clinics in Tayside. Initial referral to hospital asthma clinic was associated with a significant improvement in mean symptom scores. In contrast, children on long‐term hospital follow‐up were maintained at a relatively steady state. Measurement of these outcomes in children’s asthma clinics could facilitate the assessment of clinical performance and monitor changes on a longitudinal basis.

The enormous changes of recent years in the food and drink processed and marketed for our consumption has made certain that the law of the sale of food and drugs, despite its history of a hundred years, will not remain static. One would think that everything that could be interpreted and defined had been so long ago, but the law is dynamic; it is growing all the time. The statutes, at the time of their coming into operation, seem to provide for almost every contingency, yet in a few years, the Courts have modified their effect, giving to clauses new meaning, and even making new law of them. It has always been so. The High Court of Justice not only interprets the law, but from time immemorial, Her Majesty's judges have been making law. Long before Parliament became a statute‐making body, with the legal capacity to “change a man into a woman,” and the supreme court of the land, judges were making the law—the Common Law of England, which settlers during the centuries have taken to the four quarters of the world, where it has invariably grown lustily. Decisions of the Supreme Courts of these newer countries, are accepted as case law here and legal principles evolved from them have returned to enrich the law of the old country.

This paper aims to explore the relationship between childhood, consumption and the Cold War in 1950s America and the Soviet Union. The author argues that Soviet and American leaders, businessmen, and politicians worked hard to convince parents that buying things for their children offered the easiest way to raise good American and Soviet kids and to do their part in waging the economic battles of the Cold War. The author explores how consumption became a Cold War battleground in the late 1950s and suggests that the history of childhood and Cold War consumption alters the way we understand the conflict itself.

Archival research in the USA and the Russian Federation along with close readings of Soviet and American advertisements offer sources for understanding the global discourse of consumption in the 1950s and 1960s.

Leaders, advertisers, and propagandists in the Soviet Union and the USA used the same images in the same ways to sell the ethos of consumption to their populations. They did this to sell the Cold War, to bolster the status quo, and to make profits.

This paper offers a previously unexplored, transnational perspective on the role that consumption and the image of the child played in shaping the Cold War both domestically and abroad.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This paper describes how NatWest Markets’ (NWM) recent initiative in knowledge management was born and the ways in which it has already evolved to meet the organisation's needs. NWM's knowledge management programme has not attempted to apply theories and impose changes from above, but has encouraged systematic experimentation linked to clear business targets.

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.