The transgenerational influence of inherited family capital on consumers' luxury consumption has been studied recently in the mature luxury market. However, little research…
Abstract
Purpose
The transgenerational influence of inherited family capital on consumers' luxury consumption has been studied recently in the mature luxury market. However, little research explores this topic in the emerging luxury market. In China's Confucian culture, “family face” as part of “family inheritance” has been conceptualized as a factor driving luxury consumption. However, this hypothesis has not been empirically tested. The current research, therefore, seeks to examine the impact of economic and cultural capital on Chinese consumers' luxury consumption within the family inheritance context and the roles that face concern and gender play to reveal the particularities of a specific emerging luxury market.
Design/methodology/approach
A sample of 324 Chinese consumers was recruited in Shanghai. With the full sample, the author first assessed the effects of economic and educational capital (both personal and family sources) and face concern on luxury consumption using regression analyses. Next, the author conducted the regression analyses again by gender.
Findings
Unlike trends in the mature luxury market, Chinese consumers' educational levels do not drive their luxury consumption, and the transgenerational influence of economic and cultural capital functions as a negative factor. Influenced by the patrilineal tradition, higher levels of luxury consumption to compensate for parents' lower income and educational levels and to enhance family face are found only in the male consumer group, but not in the female group.
Originality/value
This research contributes to expanding the current understanding of emerging luxury markets and how the Confucian tradition influences Chinese consumers' luxury consumption through gender role norms.
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The purpose of this paper is to understand the impact of American culture-oriented values, Chinese culture-oriented values and self-improvement values on luxury value perception…
Abstract
Purpose
The purpose of this paper is to understand the impact of American culture-oriented values, Chinese culture-oriented values and self-improvement values on luxury value perception through acculturation by examining an acculturated sample (Chinese living in the USA), a host cultural sample (Caucasian-American) and a home cultural sample (Mainland Chinese).
Design/methodology/approach
In order to examine the acculturative changes of Chinese living in the USA in terms of the influence of American and Chinese culture-oriented values and self-improvement values on their luxury value perception, data were collected via three online samples: host (American), home cultural (Chinese) and acculturated (Chinese living in the USA). Effects of acculturation were tested via comparisons between acculturated to host and home cultural samples.
Findings
Compared to that of Mainland Chinese and Caucasian-Americans, luxury value perception of Chinese living in the USA is jointly influenced by both American and Chinese culture-oriented values. The influence of cultural values on luxury value perception of Chinese living in the USA is not strengthened by their wish to integrate into the American culture or to maintain their Chinese culture. Nevertheless, Chinese living in the USA show more significant self-improvement (standing out) and conformity (fitting in) motives in luxury value perception when they wish to integrate into the mainstream culture.
Originality/value
The authors surveyed acculturated sample, host and home cultural samples to test the bidimensional acculturation model (Berry, 1997) in the context of luxury consumption. Although the conceptual model is not fully supported, this research broadens current understanding of the effect of acculturation on luxury value perception.
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Chen-Kuo Pai, Haoran Chen, Ivan Ka Wai Lai and Tingting Li
Smart tourism is undergoing a trend of rapid development. The quality of service in smart tourism forms the basis of tourists’ evaluations, it needs to be investigated. However…
Abstract
Purpose
Smart tourism is undergoing a trend of rapid development. The quality of service in smart tourism forms the basis of tourists’ evaluations, it needs to be investigated. However, as high-quality smart tourism technologies (STTs) can enhance the overall tourist experience and increase tourist satisfaction, and there is no standard service quality evaluation system for STTs. Therefore, this study aims to explore how the quality of STTs is evaluated from the tourist’s perspective.
Design/methodology/approach
In this study, the authors develop a measurement scale for smart tourism technology quality (STTQUAL) based on qualitative interviews, the Delphi method and a survey conducted in three cities that use smart tourism: Macau, Chengdu and Hangzhou.
Findings
The STTQUAL scale encompasses 37 measurement items in 7 dimensions: functionality, security, informativity, reliability, responsiveness, convenience and empathy. These dimensions encompass both technical and nontechnical aspects of service.
Research limitations/implications
This study enriches the smart tourism research literature, provides a reference for future research and helps relevant stakeholders understand tourists’ views on STTQUAL. Recommendations are provided to governments, the tourism industry and system developers for how to proceed in future development.
Originality/value
This is a mixed-methods study that fulfills established logical research criteria and proposes a scale for evaluating STTQUAL. The scale is validated through exploratory factor analysis and confirmatory factor analysis.
研究目的
智慧旅游正经历快速发展的趋势, 其服务质量构成了游客评价的基础, 因此需要进行深入研究。然而, 由于高质量的智慧旅游技术(STTs)可以提升游客的整体体验并提高满意度,目前尚未有针对智慧旅游技术STTs的标准服务质量评价体系。因此,本研究旨在探讨如何从游客的角度理解STTs质量的评价方式。
研究方法
本研究基于定性访谈、德尔菲法以及在澳门、成都和杭州三座智慧旅游城市进行的问卷调查, 开发了一套智慧旅游技术质量(STTQUAL)测量量表。
研究发现
STTQUAL量表涵盖了7个维度的37项测量指标, 包括功能性、安全性、信息性、可靠性、响应性、便利性和同理心。这些维度综合了服务的技术和非技术方面。
研究意义
本研究丰富了智慧旅游研究文献, 为未来研究提供了参考, 并帮助相关利益相关者理解游客对STTQUAL的看法。研究为政府、旅游业和系统开发者在未来发展中的行动提供了建议。
研究创新
本研究采用混合研究方法, 符合既定的逻辑研究标准, 并提出了一套用于评估STTQUAL的量表。通过探索性因子分析和验证性因子分析对量表进行了验证。
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Tingting (Christina) Zhang, Behzad Abound Omran and Cihan Cobanoglu
This paper aims to explore the factors that influence Generation Y’s positive or negative electronic word-of-mouth (eWOM) behavior via social media and mobile technology in the…
Abstract
Purpose
This paper aims to explore the factors that influence Generation Y’s positive or negative electronic word-of-mouth (eWOM) behavior via social media and mobile technology in the foodservice sector. Three types of dining experiences were examined: positive and negative customer experiences and negative customer service followed by a satisfactory recovery package.
Design/methodology/approach
A survey was adopted to test the factors posited to influence Generation Y consumers in these service contexts. Participants were recruited through Amazon Mechanical Turk , and multi-group structural equation modeling was performed to analyze the data.
Findings
Active use of social media and peer influence had a sweeping influence on Generation Y’s intentions to engage in eWOM about their service experiences. Technological sophistication with mobile technology influenced Generation Y to spread positive or negative service experiences, rather than satisfactory recovery experiences. Family influence had a mixed influence on Generation Y subgroups (21-24 years old vs 25-35 years old) to engage in eWOM about their satisfactory or poor service experiences. In satisfactory recovery experiences, family influence showed no significant influence on Generation Y’s eWOM behaviors.
Research limitations/implications
This study enriches online reviews and eWOM marketing theories, adds to service failure and recovery literature and enhances understanding of consumer behavior expressed by Generation Y through the empirical investigation of Generation Y consumers’ behavioral motivations to engage in eWOM through social media and mobile technology.
Practical implications
Engaging Generation Y consumers with social media campaigns and mobile technology development is not merely sufficient in eWOM marketing strategies. Instead, it is essential to create integrative peer communities to motivate Generation Y consumers to engage in eWOM marketing. Marketers need to pay attention to the mixed effects of family influences on the eWOM behaviors of subgroups of Generation Y in positive or negative service experiences.
Originality/value
Given the scarcity of consumer behavior research into Generation Y as an emerging market segment, this paper makes an incremental contribution by developing and validating a model of factors that influence Generation Y consumers’ eWOM intentions through social networking and mobile technologies in three major service contexts: positive, negative and recovery following a service failure.
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Zhiyong Li, Tingting Huo, Yuhong Shao, Qingxue Zhao and Mingmin Huo
This study aims to present a holistic synopsis of the current scientific structure of inbound tourism research and suggest further research directions.
Abstract
Purpose
This study aims to present a holistic synopsis of the current scientific structure of inbound tourism research and suggest further research directions.
Design/methodology/approach
A 30-year bibliometric analysis was conducted using the Web of Science Core Collection database through CiteSpace, covering 568 Social Sciences Citation Index articles.
Findings
This study systematically identifies the evolution of scientific structures and emerging research trends in the inbound tourism field. The findings show that: co-authorship patterns reveal a trend of international cooperation; the evolution of research themes is consistent with the development of the macro-environment and inbound tourism industry, the most recent focus being on sustainable development of destinations; varied multivariate data analysis methods dominate current empirical analysis; there exist three major research dimensions in the inbound tourism field; and unilateral political factors in destinations and bilateral linkage factors affecting inbound tourism demand have aroused research interest increasingly.
Practical implications
This study helps scholars and practitioners understand the current issues and needs of the inbound tourism industry and develops a future research agenda to promote the industry’s continuous development.
Originality/value
This study is the first attempt to provide insights into the theoretical development of inbound tourism over the past three decades from the perspective of a knowledge-based platform and further facilitate sustainable development of the industry.
目的
本篇论文旨在全面地梳理入境旅游研究的整体知识架构, 进而提出未来研究方向。
设计/方法/途径
本篇论文基于文献计量法, 运用CiteSpace对从Web of Science Core Collection数据库中检索得到的30年间568篇社会科学引文索引文献进行分析。
发现
本篇论文系统地梳理了入境旅游领域知识架构的演化和新兴研究趋势, 填补了现有研究空白。结果揭示:(1)作者协作模式展现出国际化合作趋势; (2)入境旅游领域研究主题的演化趋势与宏观环境和国际旅游的发展阶段相吻合, 并且目的地可持续发展的研究成为热点; (3)目前实证分析主要采用各种多元数据分析方法; (4)入境旅游领域的研究可以归纳为三个主要研究方向; (5)单边政治因素和国家双边联系因素对入境旅游需求的影响逐渐成为近年研究热点。
实践意义
本篇论文提出了未来研究方向, 有助于学界和业界人士掌握入境旅游产业的现状和需要, 从而推动该产业的可持续发展。
独创性
本篇论文首次从知识平台视角出发, 揭示了过去三十年间入境旅游的理论发展情况。
关键词 入境旅游, 文献计量法, 知识架构, 知识平台, 未来研究方向, CiteSpace
文章类型 :研究型论文
Propósito
El objetivo de este estudio es presentar una sinopsis holística de la actual estructura científica de la investigación turística entrante y sugerir nuevas direcciones de investigación.
Diseño/metodología/enfoque
Se condujo un análisis bibliométrico de 30 años utilizando la base de datos de recopilación de datos de la red de ciencias básicas a través de CiteSpace, que abarcó 568 artículos del Índice de Citación de Ciencias Sociales.
Resultados
Este estudio identifica sistemáticamente la evolución de estructuras científicas y las tendencias de investigación emergentes en el campo del turismo entrante. Las conclusiones muestran que: i) las pautas de coautoría han revelado una tendencia a la cooperación internacional; ii) la evolución de los temas de investigación es coherente con el desarrollo del macro-entorno y de la industria del turismo entrante, centrándose más recientemente en el desarrollo sostenible de los destinos; iii) los diversos métodos de análisis de datos multivariados predominan en el análisis empírico actual; iv) existen tres grandes dimensiones de investigación en el ámbito del turismo entrante; y v) los factores políticos unilaterales en los destinos y los factores de vinculación bilateral que afectan a la demanda turística entrante han despertado un interés cada vez mayor a la investigación.
Implicaciones prácticas
Este estudio ayuda a los académicos y los profesionales a entender problemas y necesidades actuales de la industria turística entrante y desarrollar una futura guía de investigación para fomentar el desarrollo continuo de la industria.
Originalidad/valor
Este estudio es el primer intento de proporcionar información sobre el desarrollo teórico del turismo entrante en las últimas tres décadas, desde la perspectiva de la plataforma basada en un conocimiento y facilitar aún más el desarrollo sostenible de la industria.
Palabras clave
Turismo entrante, Bibliométrica, Estructura científica, Plataforma basada en el conocimiento, Agenda de investigación futura, CiteSpace
Tipo de papel
Revisión bibliográfica
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Zhiyong Li, Mingmin Huo, Tingting Huo and Hemin Luo
This study aims to review the diversified existing literature on digital tourism from 2002 to 2023 using bibliometric analysis to present a holistic review of the current…
Abstract
Purpose
This study aims to review the diversified existing literature on digital tourism from 2002 to 2023 using bibliometric analysis to present a holistic review of the current scientific structure of digital tourism and sets the future research agenda.
Design/methodology/approach
A detailed search of 646 SSCI articles collected from the Web of Science Core Collection (WOSCC) database was analysed through CiteSpace.
Findings
The findings indicate that developed countries are at the core of the co-authorship network, although developing countries represented by China increasingly contribute valued research findings. The conceptual structure of digital tourism mainly evolves from exploration (2002–2006), and acceleration (2007–2014), to diversification (2015-2023), with the most recent focus on consumer-oriented value creation and potential technological risks. Three well-established thematic groups have been identified, namely, technological innovation and application, destination digital management and consumer value creation. Constructive insights for future research are also offered, including digital scenarios, digital production and digital governance.
Practical implications
The research helps scholars and practitioners grasp the current issues and needs of digital tourism and provides a guide for policymakers in the tourism industry who seek to intelligently improve tourism performance.
Originality/value
This study thoroughly evaluates 22 years of digital tourism literature through bibliometric analysis. It creates a framework for understanding how digital tourism is theorised and developed and indicates future research directions.
目的
本篇论文旨在使用文献计量法梳理2002–2023年间的数字旅游研究, 提出整体知识架构和未来研究议程。
设计/方法/途径
本篇论文运用CiteSpace对从Web of Science Core Collection (WOSCC)数据库中检索得到的646篇SSCI文献进行分析。
发现
(1)发达国家处于作者合作网络的核心位置, 而以中国为代表的发展中国家持续产出有影响力的研究成果; (2)数字旅游的概念结构演化经历三个阶段:探索期(2002–2006年)、加速期(2007–2014年)以及多样化(2015–2023年), 其中新兴研究热点为顾客导向的价值创造和潜在技术风险; (3)数字旅游研究主题分为三个类型, 即技术创新和应用、目的地数字化管理和顾客价值创造; (4)未来研究方向包括数字情境、数字生产和数字监管。
实践意义
本篇论文有助于学界和业界人士掌握数字旅游产业的现状和需要, 并为政策制定者提供数智化提升旅游业绩效的参考。
独创性
本篇论文通过文献计量法系统回顾了22年间的数字旅游文献, 并进一步提出包含数字旅游演化和未来研究前沿的理论框架。
Finalidad
Este estudio tiene como objetivo revisar la diversa literatura existente sobre turismo digital desde 2002 hasta 2023 utilizando un método de análisis bibliométrico para revisar de manera integral la estructura científica actual del turismo digital y desarrollar una agenda de investigación futura.
Diseño/metodología/enfoque
A partir de una búsqueda detallada de 646 artículos del SSCI recogidos en la colección principal de Web of Science (WOSCC), se analizó la base de datos mediante CiteSpace.
Resultados
Los resultados muestran que los países desarrollados constituyen el núcleo de la red de coautoría, mientras que los países en desarrollo representados por China también contribuyen cada vez más con valiosos resultados de investigación. La estructura conceptual del turismo digital evoluciona principalmente desde la exploración (2002–2006), y la aceleración (2007–2014), hasta la diversificación (2015–2023), centrándose más recientemente en la creación de valor orientada al consumidor y en los posibles riesgos tecnológicos. Se han identificado tres grupos temáticos bien establecidos, a saber, innovación y aplicación tecnológicas, gestión digital de destinos y creación de valor para el consumidor. También se ofrecen ideas constructivas para futuras investigaciones, como los escenarios digitales, la producción y la gobernanza digitales.
Limitaciones/implicaciones practices
La investigación ayuda a estudiosos y profesionales a comprender los problemas y necesidades actuales del turismo digital y proporciona una guía para los responsables políticos del sector turístico que pretenden mejorar de forma inteligente los resultados del turismo.
Originalidad/valor
Este estudio evalúa exhaustivamente 22 años de literatura sobre turismo digital mediante un análisis bibliométrico. Crea un marco para comprender cómo se teoriza y desarrolla el turismo digital e indica futuras direcciones de investigación.
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Tingting Ying, Brian Wright and Wei Huang
The purpose of this paper is to investigate the influence of state shareholding and control versus institutional investors on tax aggressiveness of Chinese listed firms.
Abstract
Purpose
The purpose of this paper is to investigate the influence of state shareholding and control versus institutional investors on tax aggressiveness of Chinese listed firms.
Design/methodology/approach
By exploring recently available tax reconciliation data required under 2006 Accounting Standards for Business Enterprises on a sample of Chinese A-share listed firms, the authors calculate a direct measure of tax aggressiveness and investigate the influence of firm ownership structure on their tax aggressiveness.
Findings
The authors find that state ownership and control are positively associated with corporate tax aggressiveness. A positive link between the collective shareholding by the top ten shareholders and firm tax aggressiveness is also found. In contrast, institutional share ownership is negatively associated with corporate tax aggressiveness.
Research limitations/implications
The results indicate that political connections and ownership concentration empower firms to pursue aggressive tax planning, whereas institutional investors partially mitigate such influences.
Originality/value
This paper complements recent studies on tax aggressiveness in the USA by analyzing tax planning activities of Chinese listed firms. The authors highlight firm ownership and control factors that encourage aggressive tax planning in China. This paper has important implications for both public policy and corporate governance in emerging markets similar to China.
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Nan Hua, Tingting Zhang, Melissa F. Jahromi and Agnes DeFranco
This study aims to investigate the impact of the speed of change (trend) in information technology (IT) expenditures on performance risk indicated by revenue volatility in the US…
Abstract
Purpose
This study aims to investigate the impact of the speed of change (trend) in information technology (IT) expenditures on performance risk indicated by revenue volatility in the US hotel industry.
Design/methodology/approach
To systematically investigate the impacts of IT expenditures on hotel performance risks, this study collects the same store proprietary data of 1,471 hotel properties from CBRE, a leading hotel consulting firm in the USA, from 2011 to 2017, with a total of 10,297 observations.
Findings
Econometric analyses are performed and results indicate a significant and positive impact of the speed of change of IT systems expenditures on the performance risk after comprehensively controlling for confounding factors following prior research.
Originality/value
With the increased importance of IT in day-to-day activities, hospitality business owners have started to quickly adjust their investment in IT infrastructure and superstructure to enhance their business performance. However, their fast-changing expenditures may introduce more risks to their businesses based on the speed–accuracy tradeoff, systems theory and the Schumpeterian Growth Model. This study is one of the pioneer projects that ever assessed the impact of IT expenditure and speed of change on performance risks of hotels.
研究目的
科技创新(TBI)在酒店业提高消费者体验的实践中属于首选方法。了解哪些影响消费者接受酒店TBI的因素至关重要。本论文假设, 除了常用的科技接受模型以外, 消费者对科技的态度会影响到TBI接受度。
研究设计/方法/途径
本论文开发了一个关于对科技的态度作用于TBI的模型, 并邀请受访者观看在一家行业尖端的连锁酒店中采用无钥匙登记流程的VCR, 然后完成调研问卷。本论文采用科技接纳量表TAP来衡量消费者对科技的态度。
研究结果
科技态度对酒店订房意图, 作为消费者接受酒店TBI接受度的代表, 有很大的影响。然而, 科技态度只通过信任和好奇感两个中介变量来实现订房意图。
研究实践启示
研究结果提供有用见解, 鼓励酒店通过介绍TBI服务积极增强消费者对科技的态度。
研究原创性/价值
大多数研究电子商务接受度的文章往往专注在消费者使用产品或服务的态度变化或者情感倾向。相反, 本论文研究消费者对科技的态度作用于消费者接受酒店TBI服务的态度。本论文证明了对科技的态度显著影响了酒店TBI服务接受度。此外, 本论文还提供实践证明采用TAP量表来研究TBI服务的文章。
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Xiaoshan Huang, Alejandra Ruiz-Segura, Chengyi Tan, Tingting Wang, Robin Sharma and Susanne P. Lajoie
Social presence (SP), which refers to individuals’ perception of others being engaged as “real people” in the same situation, is a crucial component in technology-rich learning…
Abstract
Purpose
Social presence (SP), which refers to individuals’ perception of others being engaged as “real people” in the same situation, is a crucial component in technology-rich learning environments (TREs). This study aims to identify major learning design, antecedents and outcomes of SP within TREs, and identify common findings from the past two decades.
Design/methodology/approach
Following Preferred Reporting Items for Systematic Reviews and Meta-Analyses review principles and a qualitative analysis of selected articles, a final review of 72 studies that met inclusion criteria was obtained. Key information, including education level, discipline, sample size, study type and measurements, was extracted and studies were further analyzed and synthesized based on design features and learning modes.
Findings
The study identifies five crucial factors for instructional design to foster SP in TREs: technology affordances, multimedia features, social factors, instructional principles, learner characteristics and learning management systems. The authors compare two learning modes across three dimensions and identify popular technologies used in studies related to SP over the past two decades. Practical recommendations are provided for educators and educational technology developers to enhance SP within technology-rich learning environments.
Originality/value
This research contributes to the discourse on online learning and computer-supported communication, particularly in the post-COVID-19 era. By examining factors influencing SP and providing implications for instruction and educational technology development, this study offers evidence-based support to educators for engaging learners and fostering authentic learning experiences through adaptive selection of educational technologies.
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Tingting Tian, Hongjian Shi, Ruhui Ma and Yuan Liu
For privacy protection, federated learning based on data separation allows machine learning models to be trained on remote devices or in isolated data devices. However, due to the…
Abstract
Purpose
For privacy protection, federated learning based on data separation allows machine learning models to be trained on remote devices or in isolated data devices. However, due to the limited resources such as bandwidth and power of local devices, communication in federated learning can be much slower than in local computing. This study aims to improve communication efficiency by reducing the number of communication rounds and the size of information transmitted in each round.
Design/methodology/approach
This paper allows each user node to perform multiple local trainings, then upload the local model parameters to a central server. The central server updates the global model parameters by weighted averaging the parameter information. Based on this aggregation, user nodes first cluster the parameter information to be uploaded and then replace each value with the mean value of its cluster. Considering the asymmetry of the federated learning framework, adaptively select the optimal number of clusters required to compress the model information.
Findings
While maintaining the loss convergence rate similar to that of federated averaging, the test accuracy did not decrease significantly.
Originality/value
By compressing uplink traffic, the work can improve communication efficiency on dynamic networks with limited resources.