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The purpose of this paper is to explain current processes which are part of the eGovernment agenda in Dutch governmental organizations: these processes are part of a transformation of government organizations and municipalities towards networked organizations (“infocracies”). The paper also aims to show which difficulties municipalities are faced with, and how an instrument for measuring information quality and management can help municipalities cope with these developments that come with the transformation.

The paper analyses current developments and the challenges that government organizations are confronted with, and shows how a measurement instrument can contribute in helping government organizations cope with these developments.

The findings show that IT is an enabler for government organizations to transform towards networked organizations. In a municipal setting, this has led to the creation of authentic registrations as a crucial element of the networked organization. The main challenges for municipalities with regard to the implementation of authentic registrations are not technical but organizational of nature: there is a need for information sharing and cooperation, process and chain orientation and an awareness of the interdependencies which are inherent to authentic registrations. The EGEM Thermometer makes the challenges and obstacles, which obstruct the successful implementation of authentic registrations visible, and provides municipalities with a base to start the implementation thereof.

The Thermometer is currently based on a pilot project and a project that was the start of the Thermometer, which is made up of six municipalities.

The use of the EGEM Thermometer helps municipalities by creating insight, awareness, sense‐of‐urgency and a basis for organizational development.

The paper illustrates how measurement and feedback sessions can help organizations cope with IT challenges in relation to cooperation, service delivery, enforcement and information management.

Mr Ted Bray has recently been appointed as quality assurance manager for Ion Deposition Ltd of Corby, who operate the specialist vacuum deposition coating service for the aerospace, defence, automotive and general engineering industries.

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American preemptive invasion and occupation of Afghanistan and Iraq and the subsequent prisoner abuse, such an existence seems to be farther and farther away from reality. The purpose of this work is to stop this dangerous trend by promoting justice, love, and peace through a change of the paradigm that is inconsistent with justice, love, and peace. The strong paradigm that created the strong nation like the U.S. and the strong man like George W. Bush have been the culprit, rather than the contributor, of the above three universal ideals. Thus, rather than justice, love, and peace, the strong paradigm resulted in in justice, hatred, and violence. In order to remove these three and related evils, what the world needs in the beginning of the third millenium is the weak paradigm. Through the acceptance of the latter paradigm, the golden mean or middle paradigm can be formulated, which is a synergy of the weak and the strong paradigm. In order to understand properly the meaning of these paradigms, however, some digression appears necessary.

Gives an in depth view of the strategies pursued by the world’s leading chief executive officers in an attempt to provide guidance to new chief executives of today. Considers the marketing strategies employed, together with the organizational structures used and looks at the universal concepts that can be applied to any product. Uses anecdotal evidence to formulate a number of theories which can be used to compare your company with the best in the world. Presents initial survival strategies and then looks at ways companies can broaden their boundaries through manipulation and choice. Covers a huge variety of case studies and examples together with a substantial question and answer section.

Dr Norman Harnby has been appointed a power technology consultant to Anchor Chemical.

Biwater Process Plant (Chemical and Thermal Engineering Ltd), one of the UK's leading designers and suppliers of process plants for the chemical, petro‐chemical and allied industries, is pleased to announce the appointment of two new members to their board of directors.

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.