Michael A. Erskine, Stoney Brooks, Timothy H. Greer and Charles Apigian
The purpose of this paper is to inform researchers who are examining the adoption of autonomous vehicle technology and to provide marketing insights for developers and…
Abstract
Purpose
The purpose of this paper is to inform researchers who are examining the adoption of autonomous vehicle technology and to provide marketing insights for developers and manufacturers of such vehicles and their ancillary technologies.
Design/methodology/approach
This study assesses consumer attitudes and behavioral intentions regarding autonomous vehicles (AV) by applying the consumer version of the unified theory of acceptance and use of technology (UTAUT2). We validate the model through a behavioral research study (n = 1,154).
Findings
The findings suggest that attitude toward AV is primarily formed through performance expectancy, effort expectancy, social influence and hedonic motivation. Furthermore, the level of autonomy has limited effects on attitude.
Originality/value
This is the first study to examine attitudes toward AV through the theoretical lens of UTAUT2. Additionally, this study provides insights into consumer perceptions and the corresponding effects on attitude by moderating the level of autonomy.
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Nita G. Brooks, Melinda L. Korzaan and Stoney Brooks
This paper builds on previous research in information systems (IS) project management by focusing on key antecedents proposed to play important roles in influencing normative…
Abstract
Purpose
This paper builds on previous research in information systems (IS) project management by focusing on key antecedents proposed to play important roles in influencing normative commitment within the IS project environment. The study also further investigates the influence of normative commitment on intentions to continue.
Design/methodology/approach
To collect data for this study, a field survey was administered online, and individuals were selected for participation by a member of upper management from Fortune 500 companies located in the United States. Two-hundred and thirty two (232) survey responses were collected. The model was analyzed using PLS-SEM.
Findings
The results indicated that personal investment, personal responsibility, voluntariness, project-specific self-efficacy and problem-solving competency were all significantly related to normative commitment. Project-specific self-efficacy, problem-solving competency and normative commitment directly influenced intention to continue. Additionally, problem-solving competency moderated both the relationships of project-specific self-efficacy to normative commitment and project-specific self-efficacy to intention to continue. The resulting model explains 63% of intention to continue and 58% of normative commitment.
Originality/value
The findings from this study contribute to commitment theory and enhance one’s understanding of IS project environments by exploring specific antecedents related to developing normative commitment. Additionally, the impact of normative commitment on intention to continue was enhanced by examining key moderating relationships to the model.
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Stoney Brooks, Arvin Sahaym, Avimanyu Datta and Smita Srivastava
This study examines the conditions when “managerial perception of the contribution of social media” (SMC) enhances and inhibits entrepreneurially oriented small and medium-size…
Abstract
Purpose
This study examines the conditions when “managerial perception of the contribution of social media” (SMC) enhances and inhibits entrepreneurially oriented small and medium-size enterprises' (SMEs') ability for new product introductions (NPI) to the market. We also propose that while firm proactiveness enhances the rate of NPI, managers' risk-taking attitude hurts the process even when managerial perceptions of social media use are high.
Design/methodology/approach
This study uses the survey data collected from 322 SMEs in the US to examine the theoretical model. By adopting the partial least square (PLS-SEM) technique, the direct and moderating effects among the SMC, proactive behavior and risk-taking attitude on NPI are explored under dynamic and stable market conditions.
Findings
Empirical findings show that although SMC has a significant positive influence on the rate of NPI in case of SMEs', if the managers are risk-takers themselves, then social media use can distract them, make them overly adventurous trying to introduce too many products and hurt SMEs' innovation efforts with less NPI. We show that SMEs' entrepreneurial orientation (EO) has a differential impact on SMC-NPI relationship, especially in dynamic market conditions.
Practical implications
The findings provide practical evidence that SMEs get benefitted when their managers perceive that the contributions from social media are positive for their firm. Contrary to the prior understanding of high risk and high return, managers' risk-taking attitude hurts SMEs innovation efforts. SMEs being resource-constrained, it is practically vital for them to be taking less risk while developing new products.
Originality/value
This research synthesizes the insights of the new and emerging “Strategy-as-practice view” and “Behavioral theory of the firm” to empirically examine how managerial perceptions on social media use shape firms' key strategic activity, NPI. This research also highlights the dark side of firm characteristics, such as managerial risk-taking attitude for SMEs.
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Diane M. Nelson, Stoney L. Brooks, Arrvvind Sahaym and John B. Cullen
An international archival data set resulting from a survey of workers in 27 countries is studied, examining certain individual factors affecting family-friendly work perceptions…
Abstract
Purpose
An international archival data set resulting from a survey of workers in 27 countries is studied, examining certain individual factors affecting family-friendly work perceptions (FFWP) beginning within the USA and, then, studying FFWP across a select group of six countries, specifically comparing the USA to Bulgaria, Denmark, Japan, Russia and South Africa.
Design/methodology/approach
The paper reviews studies on gender differences affecting FFWP, focusing on International Social Survey Programme Work Orientation III Survey 2005.
Findings
The six-country comparative analysis shows differences: in the demographic factors in the effects of gender, age and marital status, and the work context factors of number of work hours and type of employer on FFWP; FFWP for those who are self-employed (entrepreneurs), government workers, those working for public companies and those working for private companies and self-employed (entrepreneurial) workers show greater appreciation for family-friendly work practices than those who are government workers and those working for public and private companies.
Research limitations/implications
Limitations of this research include the drawbacks of using secondary data such as the method of data collection, the quality of cross-national data and the fit between the manifest variable survey responses with the latent construct.
Practical implications
Managers need to be aware of the importance of family-friendly work practices to their employee base. Failure to match the desired level of FFWP could lead to a less productive and unhappy workforce.
Social implications
Cultural effects were found in the results, indicating that demographics have differing effects across cultures, but workplace factors are constant across cultures.
Originality/value
The paper provides valuable information on gender differences across cultures.
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Eoin Whelan, A.K.M. Najmul Islam and Stoney Brooks
Social media overload and fatigue have become common phenomena that are negatively affecting people's well-being and productivity. It is, therefore, important to understand the…
Abstract
Purpose
Social media overload and fatigue have become common phenomena that are negatively affecting people's well-being and productivity. It is, therefore, important to understand the causes of social media overload and fatigue. One of the reasons why many people engage with social media is to avoid boredom. Thus, the purpose of this paper is to investigate how boredom proneness relates to social media overload and fatigue.
Design/methodology/approach
Building on the stress–strain–outcome framework, this paper tests a model hypothesizing the relationships between a social media user's boredom proneness, information and communication overload, and social media fatigue. The study tests the model by collecting data from 286 social media users.
Findings
The results suggest a strong association between boredom proneness and both information and communication overload, which, in turn, are strongly associated with social media fatigue. In addition, social media usage was found to amplify the effects of information overload on social media fatigue, but, unexpectedly, attenuates the effects of communication overload.
Originality/value
Prior research has largely overlooked the connection between boredom and problematic social media use. The present study addresses this important gap by developing and testing a research model relating boredom proneness to social media overload and fatigue.
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A.K.M. Najmul Islam, Eoin Whelan and Stoney Brooks
This paper investigates the moderating role of multitasking computer self-efficacy on the relationship between social media affordances and social media overload as well as its…
Abstract
Purpose
This paper investigates the moderating role of multitasking computer self-efficacy on the relationship between social media affordances and social media overload as well as its moderation between social media overload and social media fatigue.
Design/methodology/approach
The authors hypothesize that social media affordances will have a positive impact on social media overload (i.e. information and communication overload). They also hypothesize that social media overload will affect social media fatigue. In addition, they hypothesize that multitasking computer self-efficacy will attenuate the effect of social media affordances on both information overload and communication overload. Similarly, they also hypothesize that multitasking computer self-efficacy will attenuate the effects of both information overload and communication overload on fatigue. The authors test this model by collecting two-wave data from 220 professionals using PLS techniques.
Findings
Social media affordances have significant impacts on information overload, but not on communication overload. In turn, information overload and communication overload significantly affect social media fatigue. Multitasking computer self-efficacy was found to attenuate the effect of social media affordances on both information overload and communication overload. Furthermore, the study results suggest that multitasking computer self-efficacy attenuates the effect of information overload and reinforces the effect of communication overload on social media fatigue.
Originality/value
Most prior literature focused on students rather than on professionals. There is a lack of research that investigates how the affordances of social media relate to social media overload and fatigue. Furthermore, research that investigates mitigating mechanisms of social media fatigue has been rare. This paper fills these important research gaps.
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Phil Longstreet, Stoney Brooks, Mauricio Featherman and Eleanor Loiacono
The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to…
Abstract
Purpose
The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to examine the explanatory power, robustness and relevance of the WebQual model. Results indicate which WebQual dimensions are the most relevant and salient to website users. These dimensions are categorized by their perceived and confidence values. A second study is conducted about how website users evaluate and utilize the WebQual dimensions.
Design/methodology/approach
Survey methodology was utilized to provide insight into the nomological validity of the WebQual model by examining it through a cue utilization lens.
Findings
The first study categorizes the WebQual dimensions on their ability to provide a diagnostic measure of website quality, and consumer confidence in their ability to use these cues when judging the website's overall quality. The second study presents results of each dimension in relation to the quality evaluation of an actual e-commerce website. Additional analysis also revealed gender differences in cue utilization.
Originality/value
This study provided insight into WebQual-based research and identified original differences in cue utilization across genders. Results suggest that it may be beneficial for brand managers to focus on a subset of quality dimensions, rather than assume that consumers are comfortable using all website attributes to formulate quality judgments. These, results contribute to multiple literatures by providing a model that developers can utilize to focus on the deterministic characteristics of overall website quality. Further, the cue utilization perspective provides additional avenues for fruitful further research into consumer decision-making in the e-commerce context.
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Stéphane Brutus, John W. Fleenor and Manuel London
In order to determine the usefulness of multi‐source rating in different types of organizations, this study explored differences among organization types in four areas: leniency…
Abstract
In order to determine the usefulness of multi‐source rating in different types of organizations, this study explored differences among organization types in four areas: leniency, interrater agreement, relationships between these ratings and effectiveness, and the relationship between agreement and effectiveness. Used self, subordinate, peer, and supervisor ratings for 1,080 target managers in six types of organizations: education, military, government, manufacturing, finance, and health. Interrater agreement was measured in three ways: an index of variance, a point‐difference categorization method, and categories of self‐other agreement. Results indicated that a leniency bias was present in educational institutions, after controlling for demographic characteristics. Interrater agreement was lowest in government agencies and highest in education and manufacturing organizations. In private sector organizations, more poor‐performing managers tended to over‐estimate their performance relative to the perceptions of others. Interrater agreement was positively related to effectiveness especially in education and finance organizations. Results suggest that multi‐source feedback may work differently in different types of organizations, and such differences may need to be taken into account by researchers, practitioners, and feedback recipients.