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Article
Publication date: 10 January 2022

Kerri M. Camp, Marilyn Young and Stephen C. Bushardt

This paper aims to propose that millennials – those born between 1980 and 1995 – are uniquely impacted by the long-term impact of the pandemic, which has accelerated the work from…

4795

Abstract

Purpose

This paper aims to propose that millennials – those born between 1980 and 1995 – are uniquely impacted by the long-term impact of the pandemic, which has accelerated the work from home movement and exacerbated organizational issues associated with working remotely. Millennials, on the cusp of embarking on important leadership roles in this new remote work environment, pose challenges and opportunities for organizations will that will last long after the pandemic.

Design/methodology/approach

This paper provides a viewpoint based on a narrative review and on the authors’ professional experiences within organizations. Based upon these findings, this paper has reimagined the Mumford skills model to explore millennial managers in this new remote work, post-pandemic context. The goal of this narrative review was to provide a full picture of the “Millennial manager” and the challenges they face in becoming effective managers, as well as highlight the important strengths they bring to the table.

Findings

Managers may have challenges regarding job satisfaction, productivity and organizational commitment. The positive factors are millennials prefer flexibility, teamwork and creating a positive work-life balance. The negative side has to do with isolation and the ability to embrace the organization culture in a remote environment. This model shows positive and limiting factors of millennials related to organization effectiveness. The major propositions and model were that millennium managers in this new environment increase interpersonal communication to maintain trust, effective mentoring, resolve strong organizational culture and ensure effective delegation and conflict resolution.

Practical implications

This study discovered challenges for managers, including developing loyalty and improving employee job satisfaction and organizational commitment. Active listening is necessary for team management to show that all team members are valued irrespective of the work environment. Active listening and empathy will increase social support at work, which improves personal well-being and productivity. Millennials will continue to use their technological skills, their desire for teamwork and their preference for participative management, resulting in becoming an invaluable asset in this era of organizational transformation. The challenge for organizations is to realize the millennial generation possesses many talents and must successfully engage them in the pursuit of organizational goals.

Originality/value

This paper adds to the body of knowledge regarding millennials in organizations with a specific focus on the new work environment created by the global pandemic. The authors hope that their adapted skills model – the millennial manager skills model – becomes an important resource for articulation this new environment that millennial managers are in and that this model can be further refined and expanded through empirical exploration.

Details

Management Research Review, vol. 45 no. 5
Type: Research Article
ISSN: 2040-8269

Keywords

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Article
Publication date: 1 February 1988

Stephen C. Bushardt and Billie Allen

Mentorship is a valuable aid in developing professional competence and enhancing career objectives. The article examines male‐mentor/female‐protegee relationships from the angle…

132

Abstract

Mentorship is a valuable aid in developing professional competence and enhancing career objectives. The article examines male‐mentor/female‐protegee relationships from the angle of ambiguity between cultural mating roles and mentoring roles.

Details

Equal Opportunities International, vol. 7 no. 2
Type: Research Article
ISSN: 0261-0159

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Article
Publication date: 1 May 1987

Stephen C. Bushardt, Aubrey Fowler and Regina Caveny

Female nursing supervisors and subordinate nurses in an American hospital were given questionnaires to see if there was a link between sex‐role behaviour and leadership style. It…

191

Abstract

Female nursing supervisors and subordinate nurses in an American hospital were given questionnaires to see if there was a link between sex‐role behaviour and leadership style. It is concluded that a form of job stereotyping exists, since individuals in supervisory positions are perceived by others as being less feminine, simply because they hold that position.

Details

Leadership & Organization Development Journal, vol. 8 no. 5
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 1 May 1990

B.J. Holdnak, Tanya C. Clemons and Stephen C. Bushardt

The evaluation of training programmes is discussed: objectives mustbe defined and a proper experimental design must be used. The articledescribes a field study in “Self‐esteem…

512

Abstract

The evaluation of training programmes is discussed: objectives must be defined and a proper experimental design must be used. The article describes a field study in “Self‐esteem Training” which was also used to examine the application of the Solomon four group design. It was shown that although the participants in the study were unqualified in their support for the programme, the evaluation revealed that it did not have the desired effect on job satisfaction and organisational commitment.

Details

Journal of Managerial Psychology, vol. 5 no. 5
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 April 1994

Stephen C. Bushardt, Cherie Fretwell and Patti Byrd Cumbest

Illustrates the results accomplished by an ad hoc committee establishedat a bank to conduct training throughout the organization, withparticular emphasis on providing quality…

3031

Abstract

Illustrates the results accomplished by an ad hoc committee established at a bank to conduct training throughout the organization, with particular emphasis on providing quality customer service. The ad hoc committee proved to be more effective and efficient than the addition of a training department or the use of external trainers. The primary criteria used for selection of committee members were strong technical competences in their primary functions and good presentation skills, as well as being considered informal leaders by their peers. The ad hoc committee was initially trained via utilization of external training consultants. The training programme conducted by the committee made a major contribution to facilitating integration among the various functions and geographically dispersed units of the organization at a very small direct cost. A key component for the success of this type of training is top management support and commitment.

Details

The Learning Organization, vol. 1 no. 1
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 1 April 2006

Sharon Topping, David Duhon and Stephen Bushardt

The purpose of this paper is to describe the use of oral history to teach students about management history and the implementation of principles of management during the evolution…

2050

Abstract

Purpose

The purpose of this paper is to describe the use of oral history to teach students about management history and the implementation of principles of management during the evolution of an organization.

Design/methodology/approach

The paper describes the oral history methodology and how the process was adapted to classroom learning.

Findings

By studying the historical development of a multispeciality physician practice, students were able to see firsthand the incredible impact of the founders on the future of the organization and understand how the early culture and strategy of the organization set the stage for its successful future. Other findings involved the evolution of the organizational structure and incentive system, staff and recruiting policies, and the impact of the environment overtime. In addition, the use of oral history in the classroom proved to be an effective way of making management history come alive for students.

Research limitations/implications

Although designed to benefit students, the researchers found that the project provided an exciting learning experience that revealed numerous new research ideas and avenues to explore.

Originality/value

This project was an invaluable learning experience for the students since it allowed them to witness the real world through the eyes of experienced practitioners. The students had the opportunity to talk with dynamic individuals who are successful business leaders. Their impact as role models for the students was a strong subsidiary. Furthermore, an oral history such as this leaves a memorial that can be referenced for years to come by researchers, community historians, and the organization itself.

Details

Journal of Management History, vol. 12 no. 2
Type: Research Article
ISSN: 1751-1348

Keywords

Available. Content available
Article
Publication date: 8 January 2018

162

Abstract

Details

The Learning Organization, vol. 25 no. 1
Type: Research Article
ISSN: 0969-6474

Available. Content available
Article
Publication date: 27 September 2021

Anders Örtenblad

327

Abstract

Details

The Learning Organization, vol. 28 no. 6
Type: Research Article
ISSN: 0969-6474

Available. Content available
Article
Publication date: 6 May 2022

Lerong He and Jay J. Janney

600

Abstract

Details

Management Research Review, vol. 45 no. 5
Type: Research Article
ISSN: 2040-8269

Available. Content available
Article
Publication date: 9 September 2019

Anders Örtenblad

199

Abstract

Details

The Learning Organization, vol. 26 no. 6
Type: Research Article
ISSN: 0969-6474

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