Samir Shrivastava, Federica Pazzaglia, Karan Sonpar and Damien McLoughlin
There is a growing consensus about the role of communication in facilitating employees' acceptance of and support for organizational change initiatives. However, little is known…
Abstract
Purpose
There is a growing consensus about the role of communication in facilitating employees' acceptance of and support for organizational change initiatives. However, little is known about why communication breakdowns occur during change or how change recipients' cultural values can influence the effectiveness of communication in this context. The study addresses this gap.
Design/methodology/approach
The authors develop a theoretical framework that links four purposes of communication during change—disrupting, envisioning, legitimizing, and co-creating—to change recipients' cultural orientations. The authors also develop propositions that highlight how change agents' cultural sensitivity influences the relationship between communication purpose and the change readiness of change recipients.
Findings
The study implies that greater awareness and consideration of cultural values can reduce the likelihood of communication breakdowns and promote greater acceptance of and support for change initiatives. The authors conclude by discussing the implications of their theoretical framework for micro-level perspectives on change.
Practical implications
Although failures to change have in the past been linked to poor communication efforts by change agents, less is known about how or why communication breakdowns occur from the perspective of change recipients. The framework teases out issues related to the “what”, ‘how”, and “why” aspects of communication and offers prescriptions on the best approaches to communicate change.
Social implications
Despite the rise of multicultural workforces and a recognition of the role played by cultural values in influencing leadership practices across cultures, theories of change have neglected these elements. Effective change efforts not only help enable economic and social renewal, they also enable the well-being of employees. Additionally, many change initiatives in the modern era have social implications (e.g. enhancing sustainability, inclusion and diversity).
Originality/value
A key contribution is a synthesis of different bodies of literature that have developed separately from each other. The authors offer some nuanced and counter-intuitive insights into what makes communication effective during change and identify culturally sensitive communication as an antecedent of change readiness.
Details
Keywords
Sudhir H. Kale and Samir Shrivastava
The notion of “spirituality in the workplace” continues to receive growing attention in practitioner as well as academic circles. Realizing that a spiritual workplace is not just…
Abstract
The notion of “spirituality in the workplace” continues to receive growing attention in practitioner as well as academic circles. Realizing that a spiritual workplace is not just a more harmonious workplace but a more profitable workplace as well, companies are looking at means and methods to fulfill spiritual needs of their workforce. This paper makes a case for using the enneagram as a tool for enhancing spirituality in the workplace.
Details
Keywords
Vishal Gupta and Priyanka Premapuri
The ‘CSIR-Tech: Facilitating lab to market journeys’ case is designed to teach students the strategic intricacies of an organizational network. The case also throws light on the…
Abstract
The ‘CSIR-Tech: Facilitating lab to market journeys’ case is designed to teach students the strategic intricacies of an organizational network. The case also throws light on the formation and design of a collaborative inter-organizational network. CSIR, a premier R&D organization in India, was plagued with challenges in the commercialization of technologies developed in its constituent laboratories. CSIR-Tech was established as a private-limited company to catalyse the technology development and commercialization process. The case analyses formation of CSIR-CSIR-Tech alliance and discusses how the alliance can help in overcoming challenges associated with commercialization of technologies being developed at CSIR.
Details

Keywords
Issam Krimi, Ziyad Bahou and Raid Al-Aomar
This work conducts a comprehensive analysis of how to incorporate resilience and sustainability into capacity expansion strategies for business-to-business (B2B) chemical supply…
Abstract
Purpose
This work conducts a comprehensive analysis of how to incorporate resilience and sustainability into capacity expansion strategies for business-to-business (B2B) chemical supply chains. This study aims to guide both researchers and managers on ensuring profitability in B2B chemical supply chains while minimizing environmental impacts, complying with regulations and mitigating disruptions and risks.
Design/methodology/approach
A systematic literature review is conducted to analyze the interplay between sustainability and resilience in chemical B2B supply chains, specify the quantitative and qualitative methods used to tackle this challenge and identify the drivers and barriers concerning capacity expansion. In addition, a comprehensive conceptual framework is suggested to outline a compelling research agenda.
Findings
The findings emphasize the increasing importance of modeling and resolving decision-making challenges related to sustainable and resilient supply chains, particularly in capital-intensive chemical industries. Yet, there is no standardized strategy for addressing these challenges. The predominant solution methods are heuristic and metaheuristic, and the selection of performance metrics tends to be empirical and tailored to specific cases. The main barriers to achieving sustainability and resilience arise from resource limitations within the supply chain. Conversely, the key drivers of performance focus on enhancing efficiency, competitiveness, cost effectiveness and risk management.
Practical implications
This work offers practitioners a conceptual framework that synthesizes the knowledge and tackles the challenges of designing sustainable and resilient supply chains as well as managing their operations in the context of B2B chemical supply chains. Results provide a practical guide for navigating the complex interplay of sustainability, resilience and chemical supply chain expansion.
Originality/value
The key concepts and dimensions associated with capacity expansion planning for a resilient and sustainable chemical supply chain are identified through structured and comprehensive analyses of existing literature. A conceptual framework is proposed for delineating the intersections among sustainability, resilience and chemical supply chain expansions. This mapping endeavor aims to facilitate a future characterized by the deployment of a nexus of resilience and sustainability in chemical supply chains. To this end, a promising future research agenda is accordingly outlined.
Details
Keywords
Siti Norida Wahab, Nusrat Ahmed and Mohamed Syazwan Ab Talib
The Indian pharmaceutical industry has contributed significantly to global healthcare by securing superior-quality, inexpensive and reachable medicines worldwide. However, supply…
Abstract
Purpose
The Indian pharmaceutical industry has contributed significantly to global healthcare by securing superior-quality, inexpensive and reachable medicines worldwide. However, supply chain management (SCM) has been challenging due to constantly shifting requirements for short lifecycles of products, the convergence of industry and changeable realities on the ground. This study aims to identify, assess and prioritize the strengths, weaknesses and opportunities of the pharmaceutical SCM environment in India.
Design/methodology/approach
The paper employs a Strength, Weakness, Opportunity, Threat (SWOT) analysis and recognizes strategies to utilize the advantages of the strengths and opportunities, rectify weaknesses and resolve threats.
Findings
A variety of strategies that could have a positive effect on the Indian pharmaceutical business are presented. Findings and suggested strategies can significantly advance knowledge, enhance understanding and contribute to the growth of a successful SCM for the Indian pharmaceutical sector.
Originality/value
This paper would act as a roadmap to greater comprehension of the market leaders and market leaders' operating climate. The findings from this study will offer academic scholars and business practitioners deeper insights into the environment of SCM.
Details
Keywords
H. Lalawmpuii, Geeta Chauhan, Sanjod K. Mendiratta, Tarun Pal Singh, Bhanu Pratap Singh, Dhananjay Kumar and Rohit Kumar Jaiswal
The purpose of this paper is to optimize the processing conditions of ready-to-eat (RTE) milk “coagulum” rings.
Abstract
Purpose
The purpose of this paper is to optimize the processing conditions of ready-to-eat (RTE) milk “coagulum” rings.
Design/methodology/approach
Milk “coagulum” rings were prepared from milk coagulum. Milk at four different level of milk fat (0.1, 1.5, 3 and 4.5 percent) were used to obtain milk coagulum of four different fat level for preparing milk “coagulum” rings. Unripe banana powder (UPB) and banana peel powder (BPP) were incorporated at three different levels separately. The incorporation levels were also optimized to be 11 percent for UPB and 6 percent for BPP on the basis of sensory evaluation.
Findings
The yield, ash, moisture and total dietary fiber content of products with optimized level of UPB and BPP were significantly higher as compared to control while the protein and fat contents were lower. Incorporation of extenders resulted in a significant reduction in the color value of the treated products. The water activity was highest for T2 and lowest for control at the end of 42 days. TBARS as lipid oxidation parameter was highest for control and the microbial count was comparable in T1 and T2 where as it was higher in control. The sensory scores of the control was higher than the two treated products during the entire storage period.
Originality/value
The shelf stable RTE milk coagulum-based snack using 1.5 percent fat can provide a nutritious, palatable and healthy product to the consumers.
Details
Keywords
Nikša Alfirević, Lena Malešević Perović and Maja Mihaljević Kosor
This paper aims to examine the factors influencing 2018–2022 research productivity related to Sustainable Development Goal 4 (SDG4) in the EU-27 considering the COVID-19 epidemic.
Abstract
Purpose
This paper aims to examine the factors influencing 2018–2022 research productivity related to Sustainable Development Goal 4 (SDG4) in the EU-27 considering the COVID-19 epidemic.
Design/methodology/approach
This paper applies the two-panel estimators to bibliometric data from Scopus and relevant indicators, focusing on the previously achieved scientific productivity levels, national GDP, government education expenditures and the COVID-19 contingency variables. This study addresses the information gap regarding pertinent elements influencing SDG4 research productivity.
Findings
Research productivity in SDG4 is negatively impacted by government spending on education and the SDG4 goal score and positively impacted by the lagged number of prior SDG4 publications and GDP per capita.
Research limitations/implications
The robustness of the results across several panel estimators, the necessity of evaluating interactions with other SDGs and the possibly restricted generalizability of the findings outside the EU-27 sample are limitations acknowledged in this work.
Originality/value
Nations with high levels of SDG4 implementation are becoming less interested in conducting related studies or hinting at a possible systemic mismatch between research and policy at the EU level. The COVID-19 epidemic has had a positive effect on SDG4 research output, indicating that external obstacles to the research process should be contextualized by examining a range of contingency elements in addition to being perceived as general obstacles.
Details
Keywords
Orlando Antonio Llanos-Contreras and Muayyad Jabri
The purpose of this paper is to determine how family and business priorities influence organisational decline and turnaround in a family business.
Abstract
Purpose
The purpose of this paper is to determine how family and business priorities influence organisational decline and turnaround in a family business.
Design/methodology/approach
Following critical realism as philosophical orientation, this research is based on an exploratory single case study.
Findings
This research identified specific socioemotional wealth priorities driving this organisation decline and turnaround. The study also determined how the family and business dynamic leads to decisions that first trigger the organisational decline and then explain the successful implementation of turnaround strategies.
Research limitation/implications
Findings of this research provide limited and contingent theoretical generalisation. Accordingly, replication and further quantitative research is required for a better understanding of this phenomenon.
Practical implications
Managers can benefit from this paper by noting which behaviour could lead to organisational decline and which factors could lead to a turnaround. Similarly, managers can learn about the importance of the alignment of socioemotional wealth priorities as a critical response factor to determine whether to follow exit strategies or turnaround (succession) actions.
Originality value
The study contributes to the organisational decline literature and family business literature. It advances the understanding of how family businesses should balance family and business priorities to avoid organisational decline and identify strategies successfully implemented for turning around.
Objetivo
El objetivo de este artículo es determinar cómo las prioridades familiares y del negocio influyen sobre la declinación y recuperación organizacional en una empresa familiar.
Diseño/Metodología/Enfoque
Se usa investigación cualitativa basada en caso único de estudio y realismo crítico como orientación filosófica.
Hallazgos
Esta investigación identifica prioridades socioemocionales específicas que explican la declinación y recuperación organizacional de una empresa familiar. Se determina como la dinámica familiar y empresarial lleva a tomar decisiones que primero desencadenan declinación organizacional y luego explican la implementación exitosa de estrategias para la recuperación organizacional de la empresa en cuestión.
Limitaciones
Los resultados dan soporte a una generalización teórica y contingente. En consecuencia, se requiere replicación y más investigación cuantitativa para una mejor comprensión de este fenómeno.
Implicaciones prácticas
los gerentes pueden beneficiarse de este artículo al identificar qué comportamiento podría conducir a la declinación de la organización y qué factores podrían conducir a su recuperación. Del mismo modo, los gerentes pueden aprender sobre como alinear prioridades socioemocionales y hacer de esto un factor crítico en la definición sobre implementar estrategias para continuar (sucesión) o dejar el negocio.
Originalidad/Valor
El estudio contribuye a la literatura sobre declinación organizacional y también a la literatura sobre Empresas Familiares. Avanza en la comprensión de cómo las empresas familiares deben equilibrar las prioridades familiares y del negocio para evitar el declive de la organización y da luces sobre estrategias implementadas con éxito en la recuperación organizacional de una empresa familiar.