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Despite evidence showing the benefits of early diagnosis of breast cancer many Australian women delay seeking advice when they find a change in their breast. This paper describes the process evaluation of a national programme to encourage women to see their general practitioner within three months of finding a breast change. The programme used a partnership approach involving different sectors of the community to deliver an inexpensive national programme with sustainable community components. The programme included strategies to promote messages through the news media, television commercials, community meetings across Australia and general practitioner based strategies. This paper reports on a process evaluation of the implementation of the programme; outcome measures will be available at a later stage.

Recognizing the demand for a reliable subjective instrument to gather information on walking to occupational activities on the neighbourhood scale, this paper outlines the Neighbourhood Walking to Occupational Activities Questionnaire (NWOAQ) recently developed at the Department of Architecture, University of Strathclyde. The approach follows reliable techniques in the design of questionnaires including the analysis of currently available instruments, interviews with the potential case study participants, and the use of the Theory of Planned Behaviour (TPB). It describes the testing of NWOAQ, following a ‘mixed method' adopted to sample the population of three case studies in Basra City, in Iraq (Al-Saymmar, Al-Mugawleen, and Al-Abassya). Cronbach's ‘Alpha Test' (Cronbach, 1951) was conducted on three significant variables selected; ‘the perceived environment' variables; the ‘constructs of the TPB' variables; and the ‘walking outcome' variables. This displayed different alpha levels, which were; 0.76; 0.74; and 0.87, respectively. Based on CAT, the level of internal consistency that would render a group of indicators reliable should be no less than 0.60.

Performance appraisal is a longstanding, widespread and well‐developed practice in industry. Suggests that it possesses considerable potential to facilitate effective human resource management. Also argues, however, that it is often not given the attention it deserves and is flawed in practice. Traces the origins and development of performance appraisal, reviews why and how organizations use it, and concludes by examining who conducts staff appraisal.

Drawing on social exchange theory, the purpose of this paper is to develop and test an integrative model of internal and external factors determining employee perceptions of their organizational service climate.

Data are collected from a sample of 549 service employees in local and foreign-owned service firms in the emerging market of Vietnam. Structural equation modeling is used to test the hypothesized relationships.

Leadership commitment to service quality, internal processes and service standards, work facilitation resources and service-oriented human resource practices are positively associated with service climate. Internal customer service mediates the effects of these variables on service climate, with the exception of work facilitation resources. Furthermore, competitive intensity negatively moderates the impact of the internal drivers on service climate. The results also suggest that, depending on the ownership types (local vs foreign firms), the influences of the internal drivers of service climate might differ.

Despite the recognition of the role of organizational resources in fostering service climate, the integration and processes by which such resources influence service climate have not been fully examined. In particular, little is known about the external factors facilitating or hindering service climate, especially from an emerging market perspective. By examining both internal and external drivers of service climate under different ownership types, this paper enriches the existing knowledge on service climate and provides important implications for service firms operating in emerging markets.

This chapter employs the shared leadership model in exploring how leaders of higher education institutions (HEIs) can partner with Public Policy Groups (PPGs) within the Global South, a region characterized by complex challenges such as underdeveloped economies, corrupt leadership, limited financial and human resources, and political instability in some cases. The driving forces for collaboration include interconnected national policies, shared goals, responsibility, and accountability for resources. The Zambian Higher Education Policy (HE policy) draws on national, regional, and global aspirations for education and skills development, making it a suitable tool for advancing a common agenda for social, economic, and environmental sustainability. HEIs can use their collective leadership competencies to understand the multidimensional context in which they must exercise their varied roles. HEIs require relational and dynamic processes, practices, and narratives to negotiate the ups and downs of the complex terrain for sustainable development and drive a more transformative and complementary agenda for change.

Aims to examine current debates about the recruitment and retention of teachers and explore the views of Local Education Authority Human Resource Advisors, governors and teachers.

Addresses the issue of whether the Government is actually achieving its stated aims of best value in selecting, recruiting and retaining the most effective teachers in primary and secondary education.

The conclusion for the appointment of teachers in schools is that structured panel interviews, with trained panel members, and preferably including an HR professional, would represent best practice.

Raises serious concerns about the delegation of HR practice.

The purpose of this paper is to investigate the relationship between knowledge management (KM) and employee empowerment in institutions of higher education.

The research method in this study was the descriptive-correlative type, and was based on the goal of the method applied. Subjects in this research included the staff members of higher educational institutions in Iran. Descriptive and inferential statistics were used. To analyse research data, descriptive statistics, and for inferential statistics, the Pearson correlation, the Friedman ranking test and stepwise regression, were used. For data analysis, SPSS software was used.

The results from the study show that all alternative hypotheses were confirmed and there was a significant relationship between KM and employee empowerment. In addition, KM predicted the aspects of employee empowerment in institutions of higher education.

Through this study, the positive role of KM in employee empowerment in institutions of higher education has been described, and the importance of considering such studies has been specified for researchers.

The purpose of this study is to examine principal succession planning and management by analyzing current practices of handling school leader succession in four Georgia school systems.

Looking through the lens of organizational leadership succession theory, the practices of school systems as they experienced changes in school leadership were examined. Participants included superintendents, assistant superintendents, other central office leaders, and principals. A multiple‐case approach was selected with semi‐structured interviews providing the major source of data.

Findings suggest the following: there is a difference in the sense of urgency for the planning and management of the succession of principals; the development of aspiring leaders was identified as a critical component of planning and management of succession; mentoring was an essential practice through the succession process; and reliance on collaborative partnerships with outside organizations was highly valued.

The implications of the study include a call for further research to determine the differences in leader succession planning and management needs related to the varying contexts. In addition, the study implies that building collaborative partnerships with university preparation programs and other external professional development organizations may assist systems in the planning and management of principal succession.

The originality of this study stems from the lack of literature that directly examines the experiences and practices of principal succession. The findings can inform school system leaders of succession planning and management issues and practices that exist in the four systems studied. As leadership becomes more recognized for its impact on student achievement and school performance, it is imperative that succession is managed and planned to ensure sustainability and effectiveness.

To investigate the factors associated with the use of screening mammography for breast cancer and cervical smear tests for cervical cancer, a theoretical framework was used comprising elements from the Health Belief Model, the Theory of Reasoned Action, and illness representations from the self‐regulatory model. Items reflecting older women’s illness representations about cancer and cancer screening were derived from an earlier qualitative study. Using a highly structured interview schedule, telephone interviews were conducted with 1,200 women aged 50‐70 years. There were considerable similarities between the factors associated with both mammography and cervical smear test behaviours. The factors associated with screening mammography behaviour were: perceived barriers, perceived benefits, social influence, the illness representations, and marital status. The factors associated with cervical smear test behaviour were: perceived barriers, perceived benefits, emotions as a cause of cancer, feeling frightened of cancer, the illness representations, having a usual general practitioner, and being younger.

A MIXED feeling seems to be present in the minds of members of Public Library Committees regarding the clause in the new Libraries Bill which gives local authorities the option of increasing the present limited rate of one penny to any amount up to a maximum total of twopence in the pound. In view of the fact that the extension of the rate can only be made at the discretion of local authorities, it is difficult to see what objections can be brought against it. One of the strongest arguments in favour of an extension of the penny rate limit is that about thirty library districts have varied the Acts by special legislation giving increased rating powers. When one realizes the demands made on Public Libraries at the present day, compared with those made upon them in 1855, when the penny rate was fixed, the suggested increase appears to be only reasonable.