When leading connector and terminal manufacturer Grote & Hartmann was awarded the contract to manufacture a new switch module for Black & Decker's Dustbuster® hand‐held vacuum…
Abstract
When leading connector and terminal manufacturer Grote & Hartmann was awarded the contract to manufacture a new switch module for Black & Decker's Dustbuster® hand‐held vacuum cleaner, it represented a new departure for the company, involving not only the manufacture of the metal contact but also complete assembly of the module.
Colin Fletcher, Ruth Higginbotham and Peter Norris
Aims to substantiate a previous study conducted in 1960 whichexplored the links between work and non‐work activities. Three types oflinks between leisure and work activity were…
Abstract
Aims to substantiate a previous study conducted in 1960 which explored the links between work and non‐work activities. Three types of links between leisure and work activity were proposed: compensation, spillover and segmental participation. Reports on a 1992 survey which examined the links observed from data gathered from 301 managers. There is evidence to support the view that segmental participation is the main link and that compensation and spillover are the minor links. Analysis of the percentages, modes and correlations all suggest that independent management development is edged to the margins by each link and in distinctive ways.
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Purpose – This chapter demonstrates the social organization practices evident in early childhood disputes in order to promote a greater understanding of the role of non-verbal…
Abstract
Purpose – This chapter demonstrates the social organization practices evident in early childhood disputes in order to promote a greater understanding of the role of non-verbal, embodied actions within the dispute process. In doing so, this chapter offers insight into children's co-construction of disputes and has practical implications for early childhood teachers.
Methodology – Ethnomethodology (EM), conversation analysis (CA) and membership categorization analysis (MCA) are applied to the current study of children's disputes in order to offer insight into the sequences of social organization processes evident in children's disagreements.
Findings – This chapter presents a detailed analysis of the everyday disputes which four-year-old children engage in during their morning playtime at a primary school in Wales, UK. It reveals the children's use of physical gestures to support their verbal actions in order to maximize intersubjectivity between the participants. This joint understanding was necessary during the social organization process.
Practical implications – Managing children's physical disputes within an educational context is recognized as a very difficult aspect of a teacher's routine as the timing and level of intervention are so subjective (Bateman, 2011a). This chapter offers insight into the organization of physical disputes between young children, and so enables teachers to make an informed decision in their practice.
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This chapter examines the nexus between women's experiences of domestic abuse and their subsequent violent offending, as viewed through the lens of keyworkers in a women-only…
Abstract
This chapter examines the nexus between women's experiences of domestic abuse and their subsequent violent offending, as viewed through the lens of keyworkers in a women-only charity. The role of female subjectivity, stereotypes of femininity and the gendering of behaviours is discussed, alongside an exploration of the paradox of the female ‘victim-offender’. Qualitative semi-structured interviews with the keyworkers, drawing on the author's experience of working in the system, enable individual voices to be captured in detail, resulting in a rich narrative piece. This is analysed thematically and framed conceptually by the work of Judith Butler on gender performativity and precarious existence, and Jessica Benjamin on the ‘Third’ and the potential of recognition to transcend the experience of gendered violence. The discussions lead to the conclusion that the keyworkers' attention to interpellatory dynamics and intersubjectivity effects powerful individual change. However, the impact of this is limited, as the criminal justice system itself acts as Benjamin's ‘moral Third’, maintaining its status quo of inequality and gendered violence through patriarchal attitudes and a corresponding language of exclusion.
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Leyton Schnellert and Deborah L. Butler
This research investigated whether structuring an inquiry-oriented professional learning network to include school-based co-teaching partners would amplify educators' success in…
Abstract
Purpose
This research investigated whether structuring an inquiry-oriented professional learning network to include school-based co-teaching partners would amplify educators' success in taking up and adapting evidence-based understandings and practices as meaningful in their contexts. Our research questions were: (1) What conditions did educators identify in the PLN overall that supported their co-construction of knowledge and practice development together? and (2) How did including co-teaching partners in the PLN help participants to mobilize knowledge and/or practices in the contexts where they were working?
Design/methodology/approach
A qualitative case study design was used because of its potential to examine how and why questions about complex processes as situated in context (Butler, 2011; Yin, 2014). A case study methodology allowed us to collect and coordinate multiple forms of evidence (i.e. interviews, teacher reflective writing, classroom artifacts, field notes) to examine both how conditions created within the PLN supported learning and how co-teaching partners were mobilizing what they were learning in their school contexts. Interviews were transcribed verbatim and data was analyzed abductively through an iterative and recursive process (Braun et al., 2018).
Findings
Conditions within the PLN overall that participants identified as supportive to their knowledge mobilization and practice development included: having a shared focus, feeling accountability to the group, collaborative enactment of practices within the PLN, large group sharing and debriefing, sustained cycles of collaborative inquiry, affective support, valuing diversity and drawing from expert others as resources. Participants also identified the benefits that accrued specifically from working with co-teaching partners. In addition, findings showed how the degree to which partners engaged in rich forms of collaborative inquiry could be related to their learning and situated practice development.
Originality/value
Findings show the generative potential of inviting co-teaching partners into a PLN to engage in collaborative inquiry with others. PLNs offer the benefit of engaging with educators from outside of one's practice context, which enables pushing their thinking in new directions. Our findings add to the literature by revealing how in situ knowledge mobilization can be amplified when educators participating within a PLN are also working through cycles of inquiry with a co-teaching partner. Overall, this study offers a PLN model where teachers have built-in support for knowledge co-creation and mobilization both within and outside of their school contexts.
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Sally Bould, Charles F. Longino and Angela Worley
This paper analyzes the situation of women 85 and over using the United States Census public use sample for 1990 involving individual census records of 154,008 women and men It…
Abstract
This paper analyzes the situation of women 85 and over using the United States Census public use sample for 1990 involving individual census records of 154,008 women and men It provides weighted population estimates. Data is presented on the oldest disability levels for men and women, the level of economic need, living arrangements, and access to a car. International comparisons from the Luxembourg Income study of elderly men and women's poverty level are also examined. Current proposals in the United States for cutbacks at the federal level in health care, income assistance and social services are examined with respect to their disproportional impact on oldest old women.
Judie Gannon, Sally Bonneywell, Colleen Harding and Sally Jackson
This chapter aims to examine the ways coaching and mentoring are currently leveraged to deliver leadership development in higher education institutions. By exploring the variety…
Abstract
This chapter aims to examine the ways coaching and mentoring are currently leveraged to deliver leadership development in higher education institutions. By exploring the variety of coaching and mentoring approaches and their deployment at different levels and across different institutions we are able to indicate opportunities for further enhancing leadership development in the sector through coaching and mentoring. The chapter examines peer-reviewed articles, sector reports and insights from key informants crafted into mini case studies. Mentoring emerges as a default approach to leadership development, in particular at early career stages and where inclusivity and diversity feature as part of leadership development programmes. Coaching is evident at the senior levels and offers a wider range of individual leader, senior team and organisational leadership development opportunities. Our cases highlight the range of responses and sophistication of coaching approaches and practices, from the highly embedded to other more piecemeal examples. The findings emphasise the importance of empirical research in this area to better understand and inform the sector of the wider benefits and opportunities of coaching and mentoring in supporting leadership development. Opportunities to support greater inclusivity and diversity in leadership should consider coaching approaches and practices too. This exploration of coaching and mentoring identifies why shifts towards coaching may be evident. It challenges those in the sector – researchers, people management and organisational developers, as well as senior leaders – to adopt more integrated and embedded coaching and mentoring initiatives to support the sector in addressing its current challenges.
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Phishing attacks exploit social vulnerabilities and remain a global concern. Financial institutions often use their websites as part of their online awareness and education…
Abstract
Purpose
Phishing attacks exploit social vulnerabilities and remain a global concern. Financial institutions often use their websites as part of their online awareness and education efforts. This paper aims to explore the effectiveness of phishing-related information made available by financial institutions to raise awareness and educate customers.
Design/methodology/approach
In this mixed methods research, a survey of online consumers was first performed and analysed. Second, the information available on the websites of major financial institutions was analysed. Using the construct of information quality (IQ), content analysis was performed to determine whether the phishing-related information meets the IQ criteria.
Findings
The survey confirmed that consumers are indeed targeted by phishers. It established that they turn to their financial institutions, more often than any other source, for anti-phishing information. When analysing the IQ of phishing-related information, significant deficiencies as well as different levels of performance between the financial institutions, emerged. In general, the worst performing IQ criteria was information being current and fit for purpose.
Research limitations/implications
As the research is conducted within South Africa, the results cannot be generalised. The ethical clearance did not allow for identification of the different financial institutions and thus comparing consumers’ perceptions with the observed IQ from the content analysis to determine correlation.
Practical implications
Protecting consumers against phishing attacks remains critical, and this paper confirms that users turn to their financial institutions for information. Yet, the phishing-related information made available on the websites of financial institutions has severe deficiencies. Practitioners should use IQ to determine the appropriateness of phishing-related information and focus on improving customer awareness and education.
Originality/value
Researchers often highlight the importance of awareness and education programmes in protecting consumers, but rarely investigate if consumers access publicly available information and express an opinion on the quality of this information. Although the results should not generalised, the recommendations, if necessary through similar analysis, has an impact beyond the geographical constraints of the study.
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The purpose of this paper is to explore the way leadership influences an organization to become humane through its features and behaviors; as well as the organizational…
Abstract
Purpose
The purpose of this paper is to explore the way leadership influences an organization to become humane through its features and behaviors; as well as the organizational circumstances in which humane leadership can be nurtured. The first empirical case study, in the fields of Human Resource Development (HRD) and hospitality management, to explore the way employees from different national cultures (as measured by their individualistic/collectivistic values), in a US-based hotel, perceive their workplace to be a humane organization (HO), as defined by Chalofsky (2008), was the one made by Dimitrov (2009, 2010). More specifically, the example set by leadership in the studied hospitality organization is the focus of the present descriptive manuscript. The importance of HRD concepts such as the HO for the academic study and practical development of leadership in organizations is significant, through the effects leadership has on employee satisfaction and engagement at the workplace.
Design/methodology/approach
The exploratory research mentioned above used a single embedded case study with 17 participants, selected via purposeful convenience sampling, who represented management, supervisory and professional line-level employees from a culturally diverse full-service hotel in a major metropolitan area. The instrument of Singelis et al. (1995) for horizontal and vertical individualism (I) and collectivism (C), as well as the instrument of Triandis and Singelis (1998) for I and C, was applied to every respondent to determine their cultural belonging. One-on-one interviews, written reflections and documentary analysis, as well as observations of the social and physical aspects of the participants’ workplace, were conducted.
Findings
Five leadership sub-themes were observed to the general theme “Setting the Example” of the study’s findings: company values for leadership styles and employee treatment; the legacy of one charismatic leader (the previous general manager); leader–follower communication; how the workplace feels intrinsically; and how the work environment becomes negative. The study led to the formation of two new characteristics of the HO (Dimitrov, 2009), of which one could be recommended as the main focus of leadership in an HO: being cognizant and understanding of individuals as human beings, not just as employees. The traits and behaviors of some modern leadership theories such as authentic leadership, transformational leadership and charismatic leadership were combined under the concept – humane leadership.
Research limitations/implications
The research of more culturally diverse organizations in different counties, brand cultures and economic sectors, under various research methodologies, and in the context of classical and recent leadership theories, was recommended to establish further weather I and C employees’ expectations of their leadership would make a difference for the sustenance of an HO.
Practical implications
Furthermore, organizations and HRD practitioners are encouraged to invest more time, efforts and resources into leadership development programs that create such humane leadership skills and prepare quality leaders who are well-perceived and trusted by their culturally diverse workforce.
Originality/value
The importance of HRD concepts such as the HO for the academic study and practical development of leadership in organizations is significant, through the effects leadership has on employee satisfaction and engagement at the workplace. Humane leaders can be nurtured in a humane organizational culture.
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Hayley E. Christian, Gavin R. McCormack, Kelly R. Evenson and Clover Maitland
This chapter aims to review evidence of the relationships between dog ownership, dog walking and overall walking and the factors associated with dog walking. It reviews the…
Abstract
This chapter aims to review evidence of the relationships between dog ownership, dog walking and overall walking and the factors associated with dog walking. It reviews the evidence using a social ecological framework. The chapter finds that dog ownership and dog walking are associated with higher levels of walking. A number of social ecological factors are associated with dog walking. Motivation and social support provided by the dog to walk and a sense of responsibility to walk the dog are associated with higher levels of dog walking. Positive social pressure from family, friends, dog owners and veterinarians is also associated with higher levels of dog walking. Built and policy environmental characteristics influence dog walking, including dog-specific factors such as access to local attractive public open space with dog-supportive features (off-leash, dog waste bags, trash cans, signage), pet-friendly destinations (cafes, transit, workplaces, accommodation) and local laws that support dog walking. Large-scale intervention studies are required to determine the effect of increased dog walking on overall walking levels. Experimental study designs, such as natural and quasi-experiments, are needed to provide stronger evidence for causal associations between the built and policy environments and dog walking. Given the potential of dog walking to increase population-levels of walking, urban, park and recreational planners need to design neighbourhood environments that are supportive of dog walking and other physical activity. Advocacy for dog walking policy-relevant initiatives are needed to support dog walking friendly environments. Health promotion practitioners should make dog walking a key strategy in social marketing campaigns.