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Publication date: 1 June 1987
The purpose of the organisational development programme run for Brent Library Service was to cultivate three competences: interpersonal, change, and process competence. The design…
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Abstract
The purpose of the organisational development programme run for Brent Library Service was to cultivate three competences: interpersonal, change, and process competence. The design of the course is described, covering interactive skills, assertiveness, team development, the difference between process and task, action learning, and the individual in the organisation. The training methods were experiential and participative, and the change in organisation culture is being sustained.
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Industrial and Commercial Training, vol. 19 no. 6
Type: Research Article
ISSN: 0019-7858
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Library Review, vol. 47 no. 1
Type: Research Article
ISSN: 0024-2535
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Publication date: 10 September 2018