Internalising Learning for Self‐development

Abstract

The purpose of the organisational development programme run for Brent Library Service was to cultivate three competences: interpersonal, change, and process competence. The design of the course is described, covering interactive skills, assertiveness, team development, the difference between process and task, action learning, and the individual in the organisation. The training methods were experiential and participative, and the change in organisation culture is being sustained.

Citation

Kendall, R. (1987), "Internalising Learning for Self‐development", Industrial and Commercial Training, Vol. 19 No. 6, pp. 16-20. https://doi.org/10.1108/eb004086