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1 – 4 of 4Pericles Ramón Mejía-Vásquez, Roberto Sánchez-Gómez, Sheila Serafim da Silva and Luis Vázquez-Suárez
This research seeks to discover how the organisational form (franchising vs vertical integration) of 384 fashion stores belonging to a Spanish franchise chain influences…
Abstract
Purpose
This research seeks to discover how the organisational form (franchising vs vertical integration) of 384 fashion stores belonging to a Spanish franchise chain influences unit-level performance measured through three key indicators commonly used in the retail literature: sales per square metre, sales per employee and service quality scores.
Design/methodology/approach
The authors have analysed this research question using bivariate and multivariate analyses, with a panel dataset that includes quarterly establishment-level data covering the period from January 2018 to December 2019.
Findings
The aggregated data initially reveal weaker outcomes among franchised establishments. However, after controlling for other variables related to the fashion stores and their local markets, the authors have found that franchised establishments record higher sales both per square metre and per employee than vertically integrated stores. The findings also reveal that franchised establishments record lower service quality scores than their company-owned counterparts.
Originality/value
Nothing has been published on the differences between franchising and company ownership in terms of establishment-level performance in fashion retailing.
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María Fernández-Muiños, Roberto Sánchez-Gómez and Luis Vázquez-Suárez
This study aims to reveal how the organizational structure (vertical integration vs. franchising) of 308 stores in a Spanish fashion retail franchise chain affects their…
Abstract
Purpose
This study aims to reveal how the organizational structure (vertical integration vs. franchising) of 308 stores in a Spanish fashion retail franchise chain affects their performance measured through two key performance indicators commonly used in this industry, namely, labor productivity and service quality ratings. We also appraise the moderating role played by the servant leadership of franchisees and managers of company-owned outlets to explore its influence on the relationship between organizational structure and store performance.
Design/methodology/approach
We have used multivariate analyses to study the research questions, with a panel dataset of quarterly store-level data for the period January–December 2022.
Findings
Vertically-integrated stores record lower labor productivity than franchised ones. This impact is lower in stores run by individuals high in servant leadership than in those run by individuals low in it. Franchised outlets also record lower ratings in service quality than vertically-integrated stores, and this negative impact is weaker in stores run by individuals high in servant leadership.
Originality/value
Nothing has thus far been published on the moderating effect of servant leadership in the relationship between the organizational structure of different stores and their outcomes in franchise systems.
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Ivana Vasilevska Petrovska, Anastasia C. Giannakopoulou, Vassiliki Tsecoura, Angela Winstanley, Roberto Miletto, Georgeta Constanţa Roşca, Biserka Ivanova, Vasiliki Kaisa and Vladimir Trajkovski
Amid the expanding demand on the autism service delivery system, little knowledge is accumulated regarding access and availability of support and services in the region of…
Abstract
Purpose
Amid the expanding demand on the autism service delivery system, little knowledge is accumulated regarding access and availability of support and services in the region of Southern and South-Eastern Europe – critical for improvement of individual outcomes, as well as family quality of life. The purpose of this paper is to explore how service delivery systems are responding to the specific needs of autistic individuals with autism, as perceived by parents.
Design/methodology/approach
A qualitative exploratory descriptive method was used. Thematic analysis was used as a pragmatic method to report on the experiences of parents (92% mothers, n = 55) of children, youth and young autistic adults (76% male) across six South and South-Eastern European counties that participated in a survey involving a combination of qualitative and quantitative data collection.
Findings
Thematic analysis revealed three broad themes: challenging pathways to service utilization, insufficient service options and providers’ competences and lack of continuous and meaningful support across life span.
Originality/value
The findings from this study add to the small body of literature specific to South and South-Eastern Europe, by exposing problems related to meeting the needs of autistic children and youth and potential ways to strengthen services, as perceived by parents. The findings have potential policy ramifications for the region in which the research was conducted.
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Rachel Gabel-Shemueli, Shay Tzafrir, Berlan Rodriguez Perez and Danae Bahamonde Canepa
The purpose of this two-wave longitudinal study was to examine the role of mindfulness as mediator between social support and engagement and as a moderator in the relationship…
Abstract
Purpose
The purpose of this two-wave longitudinal study was to examine the role of mindfulness as mediator between social support and engagement and as a moderator in the relationship between work overload and burnout, both cross-sectionally and after one year.
Design/methodology/approach
The sample consisted of 243 Peruvian teachers. Structural equation modeling and SPSS Process Macro were used to test the hypothesis.
Findings
The results show that mindfulness mediated the relationship between social support and engagement at both times but doesn't moderate the relationship between work overload and burnout at either time.
Originality/value
This study highlights the role of mindfulness as a valuable personal resource in the workplace, as it facilitates a higher functioning at work while identifying relevant organizational characteristics that have an influence in its use.
Propósito
El propósito de este estudio longitudinal de dos olas fue examinar el papel de mindfulness como mediador entre el apoyo social y el engagement en el trabajo; así como moderador en la relación entre la sobrecarga de trabajo y el burnout, tanto transversalmente como después de un año.
Diseño
La muestra estuvo conformada por 243 profesores peruanos. Se utilizó el modelo de ecuaciones estructurales (SEM en inglés) y Process Macro para SPSS para probar la hipótesis.
Resultados
Los resultados muestran que mindfulness media la relación entre el apoyo social y engagement en ambos momentos, pero no modera la relación entre la sobrecarga de trabajo y el burnout en ninguno de los dos.
Originalidad
Este estudio destaca el papel del mindfulness como un recurso personal valioso en el trabajo, ya que facilita un mejor funcionamiento al tiempo que identifica características organizacionales relevantes que influyen en su uso.
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