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Inherent in MIS applications undergoing development are elements of risk and a potential for failure. A strategy for choosing a development approach based on project risk is presented. Project risk is examined in the light of project size, a development group's experience with a technology and project structure. Three development approaches are considered: SDLC, prototyping and end‐user development. The simple and joint outcomes of project risk vis‐à‐vis development approach are described along with the proposed strategy.

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange for Auto Parts procurement by GM, Ford, Daimler‐Chrysler and Renault‐Nissan. Provides many case studies with regards to the adoption of technology and describes seven chief technology officer characteristics. Discusses common errors when companies invest in technology and considers the probabilities of success. Provides 175 questions and answers to reinforce the concepts introduced. States that this substantial journal is aimed primarily at the present and potential chief technology officer to assist their survival and success in national and international markets.

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and ideology of the FTC’s leaders, developments in the field of economics, and the tenor of the times. The over-riding current role is to provide well considered, unbiased economic advice regarding antitrust and consumer protection law enforcement cases to the legal staff and the Commission. The second role, which long ago was primary, is to provide reports on investigations of various industries to the public and public officials. This role was more recently called research or “policy R&D”. A third role is to advocate for competition and markets both domestically and internationally. As a practical matter, the provision of economic advice to the FTC and to the legal staff has required that the economists wear “two hats,” helping the legal staff investigate cases and provide evidence to support law enforcement cases while also providing advice to the legal bureaus and to the Commission on which cases to pursue (thus providing “a second set of eyes” to evaluate cases). There is sometimes a tension in those functions because building a case is not the same as evaluating a case. Economists and the Bureau of Economics have provided such services to the FTC for over 100 years proving that a sub-organization can survive while playing roles that sometimes conflict. Such a life is not, however, always easy or fun.

Over the past eight years, the MELVYL catalog has become one of the largest public access catalogs in the world, and now plays a central role in providing access to the library resources of the University of California. Currently, under heavy load, the MELVYL catalog supports many hundreds of simultaneous terminal connections, servicing over a quarter of a million queries a week and displaying more than two million records a week to its user community. This article discusses the history of the network that has supported the MELVYL catalog from the early days of its prototype to the present. It also describes both the current technical and policy issues that must be addressed as the network moves into the 1990s, and the roles that the network is coming to play in integrating local automation, the union catalog, access to resource databases, and other initiatives. Sidebars discuss the TCP/IP protocol suite, internet protocol gateways, and Telenet and related inter‐operability problems.

“The Need to Disrupt Social Control” discusses three examples: sexual assault, civil rights, and state security, and how all three involve social control forces that promote or permit the oppression of individuals, groups, and societies. Amentahru Wahlrab, Sarah M. Sass, and Robert Edward Sterken Jr. briefly provide examples of how social control can be disrupted including #MeToo (sexual assault), the American Civil Rights Movement (civil rights), and the Arab Spring (authoritarian regimes) to illustrate how social control has been disrupted in these areas. The chapter illustrates how patriarchal norms allow for sexual assault by those with power within contexts, such as Hollywood, academia, business, and politics. Sexual assault survivors and bystanders often do not report instances of assault due to informal social norms permitting such actions and fear of personal and professional harm.

On a different level, the jail in the American south was one of the most feared institutions for African Americans. It was not uncommon for an African American to never return from what would be a night in the “drunk tank” for a white person. Black Americans stayed “in their place” due to the threat of the jail cell. Finally, the chapter details how tyrants use the full weight of state security forces, including the police and the military, to maintain their control. Fear of security forces is routinely encouraged by arrests, torture, and even disappearance (of people) at the hands of the security forces. “The Need to Disrupt Social Control” concludes that in these cases, social control maintains an oppressive order of some kind, thus social control is understood as a potential negative.

The purpose of this paper is to examine the communication challenges Merrill Lynch encountered during the transition phase and post‐merger with Advest and the subsequent problems that resulted in drastically fewer numbers of Advest advisors joining, or staying with, Merrill Lynch than was first anticipated.

The paper is based on interviews with Advest employees at the time of the merger; this case study includes an overview of the anticipated outcomes, the communication strategies employed by Merrill Lynch during its transition phase, and the barriers that contributed to the less than desired results that occurred.

The paper finds that Merrill Lynch determined that at least 65 percent of Advest's financial advisors would need to join Merrill Lynch by the closing date of the merger in December 2005 for the merger to be determined a financial success. Fifty percent of Advest financial advisors did not join Merrill Lynch by the closing date and, by July of 2006, approximately 80 percent of the advisors had left. Merrill Lynch failed to identify and address the primary concern to this key target audience; the anticipated change in the organizational culture. During the transition phase, Advest advisors gained much of their information from outside sources including competitors' recruiters who focused on the “Mother Merrill” reputation that was antithetical to Advest's organizational culture. The media also served as a primary source of information.

The paper shows that the pivotal issue affecting the success of this merger was the anticipated change by Advest's advisors to the organizational culture. Strategic communications that may have proven effective in addressing this issue during the merger between Merrill Lynch and Advest are not applicable for all mergers.

Risk assessments identify key areas of interests to both internal and external stakeholders. This activity empowers an organization to adopt a proactive approach to effectively communicate with key stakeholders. When a risk assessment is not conducted, or fails to identify key issues, the potential for a crisis increases. Had Merrill Lynch conducted a risk assessment that identified the impending change in the organizational culture as the issue most relevant to Advest's financial advisors, on‐point communication strategies could have been developed and delivered that would have reduced the risk of these employees leaving.

This paper highlights the need for risk assessment during the pre‐merger phase in order to develop and implement targeted communication plans.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

This case reviews the financial performance of the Fidelity Magellan Fund up to mid-1995. In essence, the Magellan Fund has managed to “beat the market” over time under three different fund managers despite its enormous size ($51 billion at the date of the case). The tasks for the student are to assess the adequacy of this performance, evaluate its likely sources, and opine on its sustainability. The case affords the opportunity to consider the appropriateness of various possible benchmarks in a risk-return framework and to assess the reasonableness of the efficient-markets hypothesis. The case can be used in an introductory finance course to present general information about equity markets and the behavior of large, sophisticated money managers.