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Article
Publication date: 1 May 1996

Rick Mullin

Jean‐Louis Horn, manager of industrial development for the Port Authority of Marseilles looks fondly at the Hotel Beauvau, which fronts the original, ancient port. “Many famous…

33

Abstract

Jean‐Louis Horn, manager of industrial development for the Port Authority of Marseilles looks fondly at the Hotel Beauvau, which fronts the original, ancient port. “Many famous people have stayed in this hotel,” he says. “George Sand, Frederic Chopin…”

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Journal of Business Strategy, vol. 17 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 April 1996

Rick Mullin

Chief Scout executive Jere Ratcliffe is leading America's premier youth organization through its first long‐range plan.

99

Abstract

Chief Scout executive Jere Ratcliffe is leading America's premier youth organization through its first long‐range plan.

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Journal of Business Strategy, vol. 17 no. 4
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 April 1996

Rick Mullin

It's morning drive time in northern New Jersey. All the stations in New York's empire of commercial broadcasting, home to Howard Stern and two major all‐news venues, are vying for…

30

Abstract

It's morning drive time in northern New Jersey. All the stations in New York's empire of commercial broadcasting, home to Howard Stern and two major all‐news venues, are vying for your aural consciousness. You've got Don Imus on WFAN. Hot 97 shouts out your hip‐hop traffic updates. National Public Radio is jammed between the Christian Family Broadcasting Network and The Classical Station of the New York Times. But wait…over to the left. Isn't that…Klezmer music? Did that guy just say “morning chizuk?” What radio station is this?

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Journal of Business Strategy, vol. 17 no. 4
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 May 1996

Rick Mullin

CEO Michael Bonsignore has the company focused on meeting its goals and keeping its promises. Honeywell may be out of the woods.

57

Abstract

CEO Michael Bonsignore has the company focused on meeting its goals and keeping its promises. Honeywell may be out of the woods.

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Journal of Business Strategy, vol. 17 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 May 1996

Rick Mullin

Once upon a time, there was a magician's closet. It was filled with all sorts of wonders. The problem was that nobody knew exactly what was in the closet, and anyone brave enough…

303

Abstract

Once upon a time, there was a magician's closet. It was filled with all sorts of wonders. The problem was that nobody knew exactly what was in the closet, and anyone brave enough to open the door risked having a cascade of bowling balls, snow shoes, Ouija boards, and Erlenmeyer flasks come down on his head. This closet, metaphorically speaking, was Dow Chemical's patent archive—a disorganized mess of intellectual capital. In recent years, Dow undertook the necessary task of putting the closet in order, and thus entered the nebulous world of knowledge management.

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Journal of Business Strategy, vol. 17 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 June 1996

Rick Mullin

In Michael Hammer's new book, Beyond Reengineering, he sticks with the same definition for reengineering that he and James Champy put forth in their seminal Reengineering the

230

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In Michael Hammer's new book, Beyond Reengineering, he sticks with the same definition for reengineering that he and James Champy put forth in their seminal Reengineering the Corporation: “Reengineering is the radical redesign of business processes for dramatic improvement.”

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Journal of Business Strategy, vol. 17 no. 6
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 March 1996

Rick Mullin

After shining the guiding light on virtually every major reengineering project undertaken in the last three years, the consulting industry finds itself managing some change and…

104

Abstract

After shining the guiding light on virtually every major reengineering project undertaken in the last three years, the consulting industry finds itself managing some change and growth of its own. It's occurring on three fronts in particular—the consultant's need to integrate business consulting with information technology system (IT) design, the increasingly global nature of clients' businesses, and what many call the commoditization of basic reengineering.

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Journal of Business Strategy, vol. 17 no. 3
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 March 1996

Rick Mullin

A strategy of developing key vertical markets resulted in rapid early growth for this document management software firm. Now what will they do?

127

Abstract

A strategy of developing key vertical markets resulted in rapid early growth for this document management software firm. Now what will they do?

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Journal of Business Strategy, vol. 17 no. 3
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 April 1996

Rick Mullin

You've finally cut to your core. But can you hold all the pieces together?

889

Abstract

You've finally cut to your core. But can you hold all the pieces together?

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Journal of Business Strategy, vol. 17 no. 4
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 1 January 1997

Rick Mullin

Companies are forging more intimate bonds with both suppliers and customers, to everyone's benefit.

194

Abstract

Companies are forging more intimate bonds with both suppliers and customers, to everyone's benefit.

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Journal of Business Strategy, vol. 18 no. 1
Type: Research Article
ISSN: 0275-6668

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