Reengineering Q & A: Michael Hammer Sees the Processes of the Future

Abstract

In Michael Hammer's new book, Beyond Reengineering, he sticks with the same definition for reengineering that he and James Champy put forth in their seminal Reengineering the Corporation: “Reengineering is the radical redesign of business processes for dramatic improvement.”

Citation

Mullin, R. (1996), "Reengineering Q & A: Michael Hammer Sees the Processes of the Future", Journal of Business Strategy, Vol. 17 No. 6, pp. 11-13. https://doi.org/10.1108/eb039812