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Article
Publication date: 1 March 1999

Richard Hull

Innovation processes within a company are increasingly important to its strategic management. In generating a greater variety of options for innovation, knowledge management…

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Abstract

Innovation processes within a company are increasingly important to its strategic management. In generating a greater variety of options for innovation, knowledge management practices (KMPs) are key enablers; mapping them within a unit can pinpoint the most beneficial innovation options. Case study research in five UK companies has developed a set of generic ‘attributes’ for that purpose.

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Measuring Business Excellence, vol. 3 no. 3
Type: Research Article
ISSN: 1368-3047

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Book part
Publication date: 8 November 2011

Richard Hull, Jane Gibbon, Oana Branzei and Helen Haugh

Purpose – This chapter introduces the contents of the volume and provides an editorial overview of the origins of the concept of the Third Sector, methodologies employed by…

Abstract

Purpose – This chapter introduces the contents of the volume and provides an editorial overview of the origins of the concept of the Third Sector, methodologies employed by contributors, how contributions address different organizational forms, issues of critique within the volume, and the benefits of the contributions for researchers and practitioners within the Third Sector, and within Critical Management Studies.

Methodology/approach – Editorial overview and synthesis.

Research implications – The contents of the volume significantly advance critical perspectives upon the Third Sector.

Social implications – The contents of the volume enable improved critical reflection for those working within the Third Sector.

Originality/value of chapter – This editorial introduction presents the first broad-ranging synthesis of (a) contemporary issues within the Third Sector, Social Economy and Civil Society and (b) Critical Management Studies.

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Book part
Publication date: 8 November 2011

Jane Gibbon

The chapter provides a rich illustration of elite patronage being played out within a UK third sector/civil society (TS/CS) context. Elite patronage being played out by persons…

Abstract

The chapter provides a rich illustration of elite patronage being played out within a UK third sector/civil society (TS/CS) context. Elite patronage being played out by persons, or patrons, in control of or having access to resources and markets giving others, or clients, access in return for their help or support. The asymmetries within the relationships between a patron and a client whilst being of mutual benefit are based upon power and exchange inequality. Clientelism is the enactment of these unequal relationships. The issues are contextualised within the development of new technologies (broadband, television and radio) at a local, regional and national level in the United Kingdom within a community cooperative, regional and national support groups and national campaigning groups lobbying government. The central issue within the chapter is the improvement and accessibility of communications and broadband for those without fair access to new technology, especially within rural and remote areas. The detailed story unfolds over a five-year period.

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Book part
Publication date: 8 November 2011

Abstract

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Book part
Publication date: 8 November 2011

Richard Hull

Purpose – This chapter describes how radical aims for community-owned broadband became compromised by the consequences of clientelism and elite patronage as some campaigners…

Abstract

Purpose – This chapter describes how radical aims for community-owned broadband became compromised by the consequences of clientelism and elite patronage as some campaigners engaged in lobbying government.

Design/methodology/approach – Five years of participant observation and an auto-ethnographic methodology richly describe the author's involvement in a community broadband co-operative, various regional and national support groups and finally with a national group conducting campaigning, research and co-ordination activities for community ownership of Next Generation Access broadband.

Findings – This illustrates the difficulties faced by Third Sector and Civil Society organisations attempting to engage in lobbying activities in the same manner as conventional commercial lobbyists. In particular, it describes how lobbying necessitates a complex interlocking of activities, such as research, consultancy, conference organisation and other such forms of networking; and it describes how all of these activities can become subordinated to the interests of political patrons. It also suggests that the uncertainty around the meanings and relevance of the Third Sector/Civil Society has allowed the entry of older forms of exerting power such as clientelism and patronage.

Research limitations/implications – Further research is needed into a much larger group of organisations to examine the processes by which Third Sector and Civil Society groups engage with government.

Originality/value – The chapter uniquely applies Critical Management Studies and a political studies perspective on clientelism and patronage to the analysis of Third Sector and Civil Society organisations.

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Book part
Publication date: 8 November 2011

Richard Hull

This intriguing and valuable chapter by Frère and Reinecke raises many memories for me of my involvement in various social movement and political groups in the 1970s, and…

Abstract

This intriguing and valuable chapter by Frère and Reinecke raises many memories for me of my involvement in various social movement and political groups in the 1970s, and especially the vigorous debates over the precise meanings of terms like ‘libertarian’ and over the correct interpretation of iconic writers like Marx – there was little discussion, in those days, of Proudhon. Indeed, one of the significant contributions of this chapter is to present Proudhon's ideas to a wider audience of readers and researchers with interests in the Third Sector or Critical Management Studies.

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Book part
Publication date: 8 November 2011

Richard Hull

This section provides a number of useful overviews to key elements of the Third Sector whilst presenting some quite distinct and contrasting angles of current studies of the…

Abstract

This section provides a number of useful overviews to key elements of the Third Sector whilst presenting some quite distinct and contrasting angles of current studies of the sector. The chapter by Haugh and Peredo neatly builds upon previous analyses of UK government policies towards the sector (Haugh & Kitson, 2007), and here analyses the discourse associated with the development of a new legal form for social enterprises, Community Interest Company. The chapter by Myers and Cato focuses on a different and much older legal form, the co-operative, in their discussion of the current ‘mutual moment’ in Wales in the context of increasing government pressure to shift the provision of key basic services from the public sector to other organisations. In the chapter by Delalieux and Kourula, the focus is global rather than national as the authors critically analyse the literature examining the ability of non-governmental organisations (NGOs) to have positive, progressive impacts on multinational corporations, an ability which is often touted as one of their raison d'êtres.

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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Book part
Publication date: 8 November 2011

Oana Branzei

This section offers a critical exploration of how third-sector institutions progressively fill the ‘missing middle’ between the state and the market. Each of the two chapters…

Abstract

This section offers a critical exploration of how third-sector institutions progressively fill the ‘missing middle’ between the state and the market. Each of the two chapters provides a rich, multi-level and longitudinal account of the practices by which third-sector institutions find their footing in a complex landscape of multiple and often contradictory stakeholder interests – while seeking an often tenuous and at best temporary balance between self-interest and the common good. This core tension, foundational to research and practice in the third sector, features centrally in both chapters but leads to radically different endings and complementary insights.

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The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

Available. Content available
Book part
Publication date: 8 November 2011

Abstract

Details

The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

Available. Content available
Book part
Publication date: 8 November 2011

Abstract

Details

The Third Sector
Type: Book
ISBN: 978-1-78052-281-4

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