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1 – 2 of 2N. Dean Meyer and Raymond J. Terlaga
Despite the popularity of decentralization, decentralized functions tend to lag in innovation, take longer to complete projects, deliver mediocre quality, sacrifice business…
Abstract
Despite the popularity of decentralization, decentralized functions tend to lag in innovation, take longer to complete projects, deliver mediocre quality, sacrifice business synergies, and add little value to clients‘ strategic thinking. Here's why many firms are “recentralizing.”
Raymond J. Terlaga and Bridget N. O'Connor
Why do we expect a bank to have ATM machines? And why aren't we surprised when we learn that a government agency is finding it difficult to use its new document management system?