Corporate Culture: Matching Internal Operations to Industry Demands

Abstract

Why do we expect a bank to have ATM machines? And why aren't we surprised when we learn that a government agency is finding it difficult to use its new document management system?

Citation

Terlaga, R.J. and O'Connor, B.N. (1994), "Corporate Culture: Matching Internal Operations to Industry Demands", Journal of Business Strategy, Vol. 15 No. 5, pp. 21-24. https://doi.org/10.1108/eb039655