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Article
Publication date: 1 February 1996

S. Anderson, R.A.M. Jorna and C.A. Verweij

At the beginning of 1992, the European Commission inaugurated its second DRIVE R&D programme to examine the benefits of implementing various Advanced Transport Telematic…

1428

Abstract

At the beginning of 1992, the European Commission inaugurated its second DRIVE R&D programme to examine the benefits of implementing various Advanced Transport Telematic applications. METAFORA, one of the projects funded within this programme, was initiated by a consortium of 14 organizations. The objective of this project was to assess the applicability of mobile data communications (MDC) using satellite and electronic data interchange (EDI) in the real working environment of the road freight sector, with special attention paid to the needs of small and medium‐sized enterprises. Concentrates on presenting the findings of the MDC pilots carried out during the project. Describes the pilots, technology implemented, data sources and collection techniques, evaluation methodology used and concludes with a financial and socio‐economic cost‐benefit analysis of the trials.

Details

International Journal of Physical Distribution & Logistics Management, vol. 26 no. 1
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 April 2001

Kerstin Jorna and Sylvie Davies

In the 21st century, multilingual tools are gaining importance as increasingly diverse user groups from different cultural and linguistic backgrounds seek access to equally…

676

Abstract

In the 21st century, multilingual tools are gaining importance as increasingly diverse user groups from different cultural and linguistic backgrounds seek access to equally diverse pieces of information. The authors of this paper believe that most current forms of multilingual information access are inadequate for this role, and that a new form of multilingual thesaurus is required. The core of this paper introduces their pilot thesaurus InfoDEFT as a possible model for new online thesauri, which are semantically structured, encyclopedic and multilingual. The authors conclude that while the manual construction of such thesauri is labour intensive and hence costly, pilot thesauri can be used as training sets for artificial learning programmes, thus increasing their volume considerably at relatively little extra cost.

Details

Journal of Documentation, vol. 57 no. 2
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 30 November 2018

Roxanne van Giesen and Jorna Leenheer

The purpose of this paper is to investigate the potential of digital displays to enhance consumers’ shopping experience and sustainable consumption by more specifically informing…

3095

Abstract

Purpose

The purpose of this paper is to investigate the potential of digital displays to enhance consumers’ shopping experience and sustainable consumption by more specifically informing consumers on the origin and sustainability of products.

Design/methodology/approach

An experimental field study was conducted in the Supermarket of the Future at the World Expo where sustainability information was displayed on interactive screens. There were three experimental groups: supermarket visitors who were put in a sustainability mind-set, supermarket visitors without a sustainability mind-set activation and non-visitors.

Findings

Store visitors extensively used the interactive displays, they intent to behave more sustainable in the future, and act more sustainable outside the food domain. Sustainability information through digital displays thus triggers consumers to think more about environmental concerns. Consumers who were activated to process sustainability information before entering the supermarket, show increased interest in the innovative shopping concept. Strong evidence that the increased interest translates into more sustainable consumer choices in the supermarket itself is lacking.

Originality/value

The authors obtain insight in consumer use of sustainability information presented on interactive displays in a retail environment and how this in turn affects behaviour. The study reveals that consumers can successfully be motivated to become more sustainable through interactive displays.

Details

International Journal of Retail & Distribution Management, vol. 47 no. 1
Type: Research Article
ISSN: 0959-0552

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Book part
Publication date: 17 July 2014

Radiah Othman and Rashid Ameer

This paper proposes the concept of sustainability as a forward looking strategic intent of the organizations, which requires financing capabilities and investment. We structure…

Abstract

Purpose

This paper proposes the concept of sustainability as a forward looking strategic intent of the organizations, which requires financing capabilities and investment. We structure the relationship between financial capabilities, product-led and process-led innovation approaches and corporate financial performance, in particular, we attempt to answer an important question: is sustainability-corporate performance relationship contingent upon the access and use of the financial resources?

Design/methodology/approach

We used a sample of Top 100 Sustainable global companies and tested several hypotheses regarding the likely financing policies of sustainable firms underlying their product-led and process-led sustainability approaches and financial performance.

Findings

Our results show that investment in R&D and capital expenditures provide a reasonable prediction of financing strategy chosen by the sample companies. Furthermore, our findings show that surplus (deficit) in financial capabilities influence the financing trajectory of the companies. Our results show that financial capabilities of companies, that is, financing choice (conservative vs. aggressive) matter for sustainable development, and sustainability-corporate performance relationship is contingent upon the use of financial resources.

Practical implications

These findings imply that organizations should rethink themselves and be encouraged to evaluate their own progress on the path of sustainability in terms of protection of the environment and the advancement of those communities in which they operate.

Originality/value

This paper develops a classification of global companies’ sustainable development approaches using their investment in R&D and capital expenditures. Furthermore, we also develop classification of companies using their financing capabilities, that is, surplus (deficit) to highlight their impact on the sustainable-corporate performance link.

Details

Ethics, Governance and Corporate Crime: Challenges and Consequences
Type: Book
ISBN: 978-1-78350-674-3

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Book part
Publication date: 2 March 2020

Ufi Cullen and Chris Archer-Brown

The small size of female founded and owned businesses is discussed as a weakness towards business survival and growth and also as a solid foundation for sustainable innovation…

Abstract

The small size of female founded and owned businesses is discussed as a weakness towards business survival and growth and also as a solid foundation for sustainable innovation (SI) through maintaining stronger ties with suppliers and customers. In smaller businesses, the closeness to the key stakeholders facilitates knowledge transfer and internalisation of knowledge which leads to faster decision making and creating SI. This paper aims to examine networking strategies of established female entrepreneurs and to develop better insights into the extent of social dialogue, collaboration and cooperation maintained between the entrepreneur and her network contacts towards SI and value generation. Successful business sustainability strategies and subsequent outcomes of established female entrepreneurs are also examined. This paper presents the findings from quantitative survey-based research conducted with 240 established female entrepreneurs from the UK and Turkey (120 from each). The respondents were selected on the basis of business survival and success. National culture is used to identify the established authoritative guidelines for social behaviour. Hofstede’s Culture Model is applied to the case countries to describe the sociocultural institutional context. From the business sustainability strategies (BSS) perspective, the findings show that the studied elements of established female entrepreneurs vary between two different cultural environments. And yet, the both group reported a high level of social dialogue, collaboration and cooperation with their network contacts although they demonstrated fundamentally different networking patterns within the context of type of contact; networking motivation; frequency of contact; and helpfulness of contact. Also established female entrepreneurs’ business sustainability strategies show significant differences between the case countries linked to the level of power distance, individualism and uncertainty avoidance culture dimensions. The paper generates valuable insights into internationalisation strategies for female entrepreneurs and possible areas for facilitation for policy makers.

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Article
Publication date: 1 December 2001

Hans de Bruijn, Ruud van Wezel and Roy C. Wood

The growth of facility or facilities management as an academic discipline and a set of “real world” practices has been accompanied by continuing uncertainty as to how the field…

4196

Abstract

The growth of facility or facilities management as an academic discipline and a set of “real world” practices has been accompanied by continuing uncertainty as to how the field should be defined. That this issue remains a “live” one is reflected in the various academic and professional commentaries on the subject. Explores the nature of facilities management in the context of vocational education and draws parallels with the field of hospitality management which has experienced comparative debates about scope and meaning. Existing perspectives on the definition of facilities management are reviewed and examination is made as to how intellectual linkages may be established with broader issues in the development of non‐traditional fields of study. Concludes with consideration of one model for resolving the apparent tensions attendant on defining facilities management involving separation of the conceptual meaning of the terms “facility” and “facilities” from the set of practices that constitute “facilities management”.

Details

Facilities, vol. 19 no. 13/14
Type: Research Article
ISSN: 0263-2772

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Book part
Publication date: 5 February 2015

Abstract

Details

The Human Factor In Social Capital Management: The Owner-manager Perspective
Type: Book
ISBN: 978-1-78441-584-6

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Book part
Publication date: 29 August 2022

Aaditeshwar Seth

Abstract

Details

Technology and (Dis)Empowerment: A Call to Technologists
Type: Book
ISBN: 978-1-80382-393-5

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Book part
Publication date: 28 January 2015

Harish C. Chandan

This chapter discusses how businesses can create alignment between their corporate sustainability (CS) efforts that focus on the triple bottom line of the financial…

Abstract

Purpose

This chapter discusses how businesses can create alignment between their corporate sustainability (CS) efforts that focus on the triple bottom line of the financial, environmental, and social, and the 10 principles of the UN Global Compact in the four core areas of environment, human rights, labor standards, and anticorruption.

Design/methodology/approach

Based on the literature review, the relationship between CS and corporate responsibility is presented. Creating alignment between CS management and Global Compact initiatives requires knowledge of the Global Reporting Initiative (G4-GRI), third-party CS rankings, green supply chain management, and anticorruption strategies.

Findings

UN Global Compact is an international forum to promote and self-report CS and corporate social responsibility [Bitanga & Bridwell, 2010. CS is achieved through a triple bottom line – financial, environmental, and social (Hutchins & Sutherland, 2008). For CS management, businesses use four strategies including defensive, cost-benefit, strategic, and innovation/learning [Buchholtz & Carroll, 2008; Egbeleke, Journal of Management and Sustainability, 4(2), 92–105 (2014); Epstein, 2008; Epstein, Buhovac, & Yuthas, 2010]. The UN G4-GRI is the most widely used comprehensive sustainability reporting standard in the world (G4-GRI, 2013). Third-party, industry sector-specific CS ratings reinforce the self-reported sustainability reports. Each firm has to conduct their own CS cost-benefit analysis to determine how CS practices can lead to value creation for sustained competitive advantage. Creating alignment with Global Compact initiatives offers firms a marketing advantage. Conducting business in accordance with the Global Compact is a value-increasing business strategy [Kaspereit & Lopatta, 2011; Lopatta & Kaspereit, 2014; Michelon, Corporate Reputation Review, 14(2), 79–96 (2011)]. Green supply chain management is essential for CS (Penfield, 2014). Four prevailing anticorruption frameworks or intervention policy approaches include law enforcement, economics, moralism, and cultural relativism (Bellows, 2013). There is little sustainability reporting in the government and public-sector organizations (Adams, Muir, & Hoque, 2014).

Research limitations/implications

It is difficult to quantify the financial and social benefits of aligning the CS efforts with the 10 principles of UN Global Compact [Parisi, Journal of Management and Governance, 17(1), 71–97 (2013); Nilipour & Nilipour, Interdisciplinary Journal of Contemporary Research in Business, 3(9), 1084–1092 (2012)]. The environmental impact can be easily quantified.

Practical implications

As the primary driver of globalization, businesses and other organizations can help ensure that markets, commerce, technology, and finance advance in ways that benefit environment, economies, and societies in both developed and developing countries leading to sustained development.

Originality/value of the chapter

The role of green supply chain management and anticorruption strategies in CS management is explored.

Details

The UN Global Compact: Fair Competition and Environmental and Labour Justice in International Markets
Type: Book
ISBN: 978-1-78441-295-1

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Article
Publication date: 14 July 2022

Millie Elsen and Jorna Leenheer

This research examines how the design of the online energy label can be improved to stimulate consumer choice of energy-efficient household products in Web stores. Based on…

345

Abstract

Purpose

This research examines how the design of the online energy label can be improved to stimulate consumer choice of energy-efficient household products in Web stores. Based on general evaluability theory, the authors propose new label formats that aim to improve the evaluability of the label information for consumers and test their influence during two distinct stages in the online decision-making process: consideration set formation and final choice.

Design/methodology/approach

Two large-scale controlled online experiments are conducted with over 10,000 consumers in 10 European countries. The experiments test label alternatives in simulated online store environments, mimicking the two distinct decision stages, for four product categories to enhance generalizability. The data are analyzed using random-intercept linear and logistic regression models to account for their multi-level structure.

Findings

The results show that the impact of the online energy label on consumers’ online decision-making depends on both the label format and the decision stage (consideration vs choice), but in a different way than expected. The findings reveal that the current online energy label is significantly outperformed by a label that provides reference information by incorporating the scale range. This alternative label is particularly effective in the consideration set formation stage, and among consumers who consider energy efficiency a relatively unimportant choice criterion.

Research limitations/implications

Online energy labels encourage consumers to consider and choose more energy-efficient products, especially if scale range information is included. The present results stress the importance of presenting this information early on in the online decision process. They also show that, particularly at this early stage and particularly for consumers who find energy efficiency a relatively unimportant choice criterion, label format matters.

Practical implications

The present findings provide important input for policymakers in the context of the ongoing revision of the EU energy label. They also help online retailers make decisions about when and how to present product information on their websites.

Originality/value

This study contributes to the literature on product labelling by examining the effects of relatively unexplored types of reference information in two distinct stages of the consumer decision-making process. To the best of the authors’ knowledge, this study is the first to test the effectiveness of the online energy label.

Details

European Journal of Marketing, vol. 56 no. 8
Type: Research Article
ISSN: 0309-0566

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