Vijay Kumar Jain, Aditi Dahiya, Vikas Tyagi and Preeti Sharma
The objective of this paper is to identify dimensions of responsible consumption from consumer perspective and develop a reliable and valid measurement scale.
Abstract
Purpose
The objective of this paper is to identify dimensions of responsible consumption from consumer perspective and develop a reliable and valid measurement scale.
Design/methodology/approach
This paper has employed mixed methodology to develop items for responsible consumption. In first phase, experts' interviews were carried out to unearth the dimensions of responsible consumption. In second phase, quantitative survey was carried out to among consumers to measure their response. This was done using five-point Likert scale. The reliability and validity were ensured through empirical data online. Structural equation modeling was used to test the structural model.
Findings
The result showed that consumer perception of responsible consumption consists of five dimensions (Rationality, Sustainable Consumption, Local Consumption, Ethical Consumption and Minimalism). The result also showed strong relationship among satisfaction and responsible consumption dimensions.
Practical implications
It will help policymakers to measure and promote responsible consumption thereby improving environmental performance and reducing carbon footprint.
Originality/value
This is the first study to develop valid and reliable instrument for responsible consumption. The findings will have several implications both theoretical and practical for policymakers and society.
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Neeraj Kumar Dubey, Preeti Sharma and Purnima Sangle
This paper aims to study the role of the emerging technology landscape and collaborative platforms in customer relationship management (CRM) unravelling novel opportunities for…
Abstract
Purpose
This paper aims to study the role of the emerging technology landscape and collaborative platforms in customer relationship management (CRM) unravelling novel opportunities for mutual co-creation in Indian banking context.
Design/methodology/approach
This study used the case-study method for collecting various sources for “triangulation”.
Findings
The advancement of technology has drastically increased avenues of dialogue and access and brought transparency in the relationship, offering opportunities for co-creation and increased dependence on technology in CRM. A longitudinal approach explained how bank leveraged technology in multiple aspects of CRM for enhancing relationship quality and outcome.
Research limitations/implications
The study is exploratory in nature in Indian banking context, and thus it should be viewed as a preliminary step in contributing to the understanding of CRM in a new collaborative technology landscape.
Practical implications
This study explains the changing shape of CRM and provides relevance of customer orientation and offers insight about co-creation which has taken centre stage because of the emergence of collaborative technologies.
Originality/value
This study is possibly one of the first to conduct a case study to understand the way collaborative technological advancements are being exploited by organisations to develop superior CRM capability and achieve co-creation. This study analysed and comprehended the design and implementation of CRM in an Indian bank in real-life settings to gain a better understanding of the adoption of new collaborative technological advancements by a bank for customer centricity and facilitating co-creation.
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This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian Institute of Management…
Abstract
This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian Institute of Management Ahmedabad sent away half its employees in three rounds of layoff in its tenth year.
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![Indian Institute of Management Ahmedabad](/insight/static/img/indian-institute-of-management-ahmedabad-logo.png)
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Purpose: With a focus on its foundations, significance, applications, and results, this chapter attempts to investigate the idea of Green HRM, or Green Human Resources Management…
Abstract
Purpose: With a focus on its foundations, significance, applications, and results, this chapter attempts to investigate the idea of Green HRM, or Green Human Resources Management, in the context of changing business environments.
Need for the study: The growing focus on environmental sustainability is a challenge for HR professionals in terms of successfully integrating eco-friendly practices into HR initiatives. The benefits and ramifications of implementing Green HRM are discussed in this paper, which also highlights the growing significance of incorporating environmental issues into HRM processes.
Methodology: The chapter investigates the principles and results of Green HRM by conducting a thorough analysis of the body of existing literature and empirical investigations. The influence of eco-friendly HRM on work-related attitudes, productivity, resource efficiency, waste reduction, work–life balance, cost savings, and employee performance and retention is examined using a qualitative approach.
Findings: The results indicate that implementing Green HRM has a favorable impact on a number of organizational functioning elements. In addition to encouraging resource efficiency and waste reduction, it improves staff attitudes, productivity, and retention. Green HRM also helps to create workplaces that are socially and environmentally conscious.
Practical implications: The study provides useful insights for HR practitioners by highlighting the core components of Green HRM that enhance conventional HRM methods. Organizations can develop sustainable workplaces that meet environmental goals while improving overall performance and employee well-being by integrating eco-friendly activities into HR strategies.
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Peter W. Schroth and Preeti Sharma
Africa is the only continent none of whose states have joined the conventions against international bribery and very few African countries have national laws attempting to fill…
Abstract
Africa is the only continent none of whose states have joined the conventions against international bribery and very few African countries have national laws attempting to fill the gap. South Africa has taken promising steps internally and now should accept a leadership role in the development of transnational law against corruption. Meanwhile, the Internet and other new technologies are developing as parallel, mostly non‐governmental tools against corruption. Unlike transnational and most national laws, their impact has already been clearly visible in Africa and they offer at least the possibility of substantial interference with corruption in the short to medium term.
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Preeti Sharma and John Maleyeff
The Internet has been welcomed by educators as a great tool for use in the classroom or to create virtual classrooms. It can be used to connect students in disparate countries as…
Abstract
The Internet has been welcomed by educators as a great tool for use in the classroom or to create virtual classrooms. It can be used to connect students in disparate countries as well as an increase in student comfort with technology. This paper highlights some of the unplanned and unanticipated consequences that might be encountered as the use of the Internet in education increases. These consequences are discussed as potential problems, categorised as problems of judgement, distance, and ethics. Implications for educators and administrators are addressed by suggesting course design, pedagogical, and student activity solutions.
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Tracks the evolution of Internet interconnection and charging arrangements, drawing comparisons with telecommunication carriers’ arrangements. Focuses on how pricing arrangements…
Abstract
Tracks the evolution of Internet interconnection and charging arrangements, drawing comparisons with telecommunication carriers’ arrangements. Focuses on how pricing arrangements could change ISP relationship’s nature from peer‐ to hierarchy‐based systems. Spotlights Internet basics and differences between telecoms and Internet pricing systems. Concludes that because of ISP, free riders and non‐explicit service subsidies, days are numbered.
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Preeti Nayal, Arun Sharma, Neeraj Pandey and Amit Shankar
Drawing on self-determination theory (SDT), this study analyzes the impact of gamified and personalized coupons on the intention to redeem digital coupons in the presence of…
Abstract
Purpose
Drawing on self-determination theory (SDT), this study analyzes the impact of gamified and personalized coupons on the intention to redeem digital coupons in the presence of consumer engagement and technology anxiety.
Design/methodology/approach
A between-subjects factorial experimental design was used to examine the influence of three personalizations (no personalization, personalization and hyper-personalization) and two gamification levels (game and no game) on digital coupon redemption intention and consumer engagement.
Findings
The results found a significant interaction between the types of personalization and gamification, with personalized coupons having a greater impact on the intention to redeem digital coupons than hyper-personalized and non-personalized coupons. Consumer engagement was found to mediate the relationship between types of coupons and intention to redeem digital coupons. However, technology anxiety was not found to be significant as a moderator.
Originality/value
This study makes an important contribution in its application of SDT to examine the interaction impact of types of coupons and gamification conditions in the context of digital coupon redemption. This unique approach underscores the novelty of the research and its potential to provide valuable insights for the coupon industry.
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Preeti Pannu and Devendra Kumar Sharma
This paper aims to design a most demanding low profile and compact ultra-wide band (UWB) antenna system for various wireless applications. The performance (in terms of data rate…
Abstract
Purpose
This paper aims to design a most demanding low profile and compact ultra-wide band (UWB) antenna system for various wireless applications. The performance (in terms of data rate) of UWB system is improved by using multiple-input-multiple-output (MIMO) technology with it. Owing to the overlap of other existing licensed bands with that of UWB, electromagnetic signals can interfere. So, notched band UWB MIMO antenna system reported here which is highly compact, bandwidth efficient, superior data rate and high inter-element isolation comparatively to other reported designs.
Design/methodology/approach
A 49 × 49 × 1.6 mm3 quad-port UWB MIMO antenna with specific bandwidth elimination property is designed. The proposed planar MIMO configuration comprises unique four identical “Cordate-shaped” monopole radiators fed by 2.3-mm thick microstrip-lines. The radiators are located right-angled to each other to enhance inter-element isolation. Further, a different approach of slitted-substrate is applied to minimize the overall size and mutual coupling of the MIMO antenna, as a substitute of decoupling and matching structures. The defected ground structure is used to obtain −10 dB impedance bandwidth in entire UWB band, without compromising with the lower cut-off frequency response. Further, to eliminate the undesired resonant band (WLAN at 5.5 GHz) from UWB, a rounded split ring resonator is introduced in monopole patch.
Findings
In the entire operating band of 2.8 to 11 GHz, isolation among elements is more than 24 dB, envelope correlation coefficient less than 0.002, diversity gain greater than 9.99 dB and TARC less than −7 dB are obtained at all 4-ports.
Research limitations/implications
The measured parameters of the fabricated prototype antenna on FR4 substrate are found in good agreement with the simulated results. The small variation in software results and hardware results are observed due to hardware design limitations.
Practical implications
The proposed design may be used for any wireless application following in the range of UWB.
Originality/value
It can be shown from graphs of measured parameters of the fabricated prototype antenna. They found to be in good agreement with the simulated results.