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This paper develops a framework to study the potential feasibility to telework knowledge tasks and jobs. The model analyzes the knowledge tasks according to four basic knowledge processes: generation; codification; storage; and transfer. This taxonomy is used together with the distribution of productive work time of knowledge workers to ellaborate groups of knowledge tasks that are more suitable to be teleworked.

To develop a model that assess the feasibility to telework new product activities.

Literature review of innovation and telework to find criteria relevant to use telework in new product development activities.

The first stage of the model assess the feasibility of telework in new product development activities according to four criteria: importance of teamwork, need of using equipment and laboratories, intensity of data processing, and frequency of meetings. The second stage assess the level of knowledge in each new product development activity. The model analyses the knowledge tasks according to four basic knowledge processes: generation, codification, storage and transfer. The third and final stage assess the distribution of productive work time of new product development employees to obtain groups of new product development activities suitable to be teleworked.

Firstly, to enlarge the taxonomy of variables that define each one of the four basic knowledge management processes included in the model. Secondly, to test empirically with case studies and surveys the working time requirements of knowledge tasks. The number of knowledge tasks included in the analysis could also be enlarged in future studies.

The framework provides an aid to research and managerial application of telework in new product development activities. The methodology developed in the paper may be useful for preliminary analysis of teleworking implementation projects. It may also help to the adoption of information and communication technologies for the company's new development processes.

The adoption of teleworking among knowledge processes arises the question whether teleworking may be used in the company's innovation activities. The methodology proposed in the paper wants to contribute to this topic by developing a framework adapted to the different activities in the new product development process.

This paper aims to analyze the relationship between labour flexibility and innovation performance.

This paper is a review of theoretical perspectives to analyze this relationship. A postal survey of a sample of Spanish manufacturing and service firms was conducted and this was subject to nonparametric analysis.

High‐innovative Spanish firms are more flexible than low‐innovative firms although the comparison across industries and type of innovation indicates that not all flexibility dimensions are statistically significant in their relationship to innovation performance.

The study's single country setting could limit the generalizability of the findings. Longitudinal as opposed to cross‐sectional data are needed for studying the causal assumptions suggested by this research.

Given the differences of flexibility dimensions found across industries and type of innovation firms should use flexibility capabilities to complement innovation capabilities. On the other hand, some flexible managerial practices should be adopted as early as possible because they appear to be global in knowledge‐intensive firms and do not have differences across sectors and type of innovation.

This paper combines in the same analysis the relationship of internal and external flexibility with innovation performance, and their managerial implications.

Purpose – The purpose of this article is to explore the relationship between teleworking adoption, workplace flexibility, and firm performance. Design/methodology/approach – Empirical survey of a representative sample of 479 small‐ and medium‐sized firms. Data gathered through interviews with company managers using a structured questionnaire. A t‐test used to analyse the mean differences of flexibility dimensions between companies, and a regression analysis used to study the impact of teleworking and other flexible workplace practices on firm performance. Findings – Firm performance is positively related to the use of teleworking, flexitime, contingent work and spatial decentralisation. Teleworking firms use more flexitime, have more employees involved in job design and planning, are more intensively managed by results, and use more variable compensation. The relationship of teleworking and external workplace flexibility is not so conclusive. Measures of external flexibility like subcontracting or contingent work are not associated with teleworking but spatial decentralisation is positively associated. Research limitations/implications – A limitation of this research is the measurement of flexibility at the firm level and the use of cross‐sectional data. To the extent that organisations may obtain functional and numerical flexibility by means of their relations to other organisations in networks, the most appropriate unit of analysis may be the network which it has implications for future longitudinal studies. Practical implications – Flexibility is a source of competitive advantage. Enhancing flexibility may be costly in the short run, but it gets easier over time. Firms become more flexible because their managers emphasise the importance of flexibility and because they practice being flexible. A self‐reinforcing process then begins. The relationships between the different forms of flexibility are important to understand the interaction between the dynamic control capacity of management and the responsiveness of the organisation. Originality/value – The article analyses the relationship between teleworking adoption and other flexibility dimensions.

This paper analyses the environmental impacts of teleworking. Some empirical studies indicate a positive relationship between the use of teleworking and the reduction of commuting and pollution. The article discusses the variables that impact on the use of teleworking in urban environments, and shows a case estimation for a Spanish city.

The purpose of this paper is to analyse the moderator effect of inter‐organizational cooperation in the relationship between workplace flexibility and innovation performance.

Postal survey to a sample of manufacturing and service firms. Hierarchical regression.

It was found that innovation performance is positively associated to internal functional flexibility, and negatively to external numerical flexibility and outsourcing. Inter‐organizational cooperation moderates the relationships between functional flexibility, external numerical flexibility and outsourcing with innovation performance.

The study's single country setting could limit the generalizability of the findings. Longitudinal as opposed to cross‐sectional data are needed for studying the causal assumptions reported here.

The results of this study suggest that high‐cooperation firms may compensate the negative impact of external flexibility and perform better than low‐cooperation firms. External knowledge and cooperation can be complementary. Managers should take into account that the benefits from external workplace (e.g. access to new knowledge) may be enhanced in the context of inter‐organizational cooperation.

To the best of our knowledge, this is the first study that tests whether inter‐organizational cooperation moderates the relationship between external numerical flexibility and innovation performance. The paper also investigates and applies internal and external flexibility in a single study which allows to compare how each of them impacts innovation performance.

This paper shows the results of a survey to Spanish employees about labour mobility and its determinants. Job non‐related factors are more significant than job related factors to explain the employees’ labour mobility. The employee's perceptions about job satisfaction, pay fairness, and work‐family conflict are more explanatory of labour mobility than traditional job‐related factors like pay or social benefits.

The purpose of the paper is to explain the impact of workplace flexibility on managers' perceptions of firm performance. The research focuses primarily on outsourcing, an increasingly common way of creating workplace flexibility, by studying its antecedents based on several economic and organisational theories.

The methodology is a postal survey to a sample of 156 Spanish firms and statistical analysis.

The findings suggest that it is important to take into account different theoretical perspectives to explain the intensity of outsourcing: all proposed antecedents of the intensity of outsourcing except differentiation strategy and cooperation are significantly associated to outsourcing. There is not any significant relationship between outsourcing and firm performance; workplace internal flexibility does impact on firm performance but external flexibility does not. However, the results change according to the category of core and peripheral outsourcing.

This study's single country setting could limit the generalizability of the findings. Longitudinal as opposed to cross‐sectional data are needed for studying the causal assumptions reported here. Future studies should also take a multiple‐source as opposed to a single‐source data collection approach. Finally, objective measures of outsourcing and firm performance, as well as moderated variables are needed to analyse differentiated impacts on firm performance.

This research makes two contributions to both practice and theory. First, the results show that the perceived impact of outsourcing on sub‐factors of firm performance is positive for peripheral activities and negative for core activities. Second, the research provides a framework to analyse the antecedents of outsourcing and the concurrent impact of outsourcing and other workplace flexibility dimensions on firm performance.

The paper explains outsourcing decisions by antecedents based on several economic and organisational theories. It also analyses the concurrent impact of outsourcing and other workplace flexibility dimensions on firm performance.

The purpose of this paper is to analyse the contribution of human resource (HR) commitment practices to firm performance through the adoption of workplace practices that require the organisational climate created by HR commitment practices.

The approach is a survey of 156 Spanish firms and statistical test of research hypotheses through structural equation modelling.

The results indicate that the extent that employees have access to HR commitment practices and HR social benefits is positively related to the intensity of telework adoption. Firm performance is positively associated to the intensity of telework adoption, functional flexibility and internal numerical flexibility, and negatively related to external numerical flexibility. HR commitment practices impact directly and indirectly on different measures of firm performance.

Cross‐sectional, survey‐based data that cannot infer causality. Longitudinal and qualitative designs are needed to get a better understanding of the relationships. A follow‐up study of employees perception of several variables analysed in this study (e.g. access to HR commitment practices and employee benefits) could reveal possible contradictions between what policies managers claim there exist, and what policies employees perceive to exist.

The adoption of HR commitment practices can facilitate the organisational change required by the adoption of telework.

The findings provide evidence that HR commitment practices are indirectly related to firm performance through their effects on the use of flexibility practices like telework that require organisational climates containing high levels of trust.

Shows the results of a survey about the antecedents of work‐family conflict in a sample of Spanish employees. Analyses and discusses the influence of job‐related and non‐related factors. The results indicate that both groups of factors are antecedents of work‐family conflict. Even though gender is not a significant variable to explain work‐family conflict, the empirical study found differences at the time to explain the antecedents of men and women's work‐family conflict. A few family‐domain and work‐domain perceptions had a strong influence on work‐family conflict such as the gender roles, importance of family, job flexibility and job mental and physical requirements. Some of these perceptions suggest the influence of a culture where traditional gender roles still prevail and family as an institution is very strong. Functional mobility and educational level are also antecedents of work‐family conflict. However, job category level, marital status, and social benefits do not have any influence on work‐family conflict in the multivariate analysis, but the bivariate analysis showed that they have indeed an influence on the work‐family conflict according to the hypotheses developed in the research framework.