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Article
Publication date: 1 May 2004

Peter Raven and Dianne H.B. Welsh

The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon, regions with long histories of trade. Retail service…

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Abstract

The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon, regions with long histories of trade. Retail service, however, has not been well documented in this region. As far as is known, this is the first study that examines customer and salespeople perceptions of service encounters in these countries in light of their culture, religion, and nationalities. As retailers expand into new markets worldwide, such information is vital to their success. Future research directions are discussed.

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Journal of Services Marketing, vol. 18 no. 3
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 1 April 1998

Dianne H.B. Welsh, Peter Raven and Nasser Al‐Mutair

This case describes the situation surrounding the entrance of Starbucks International Coffee into the Kuwait marketplace. It requires students to consider relevant small business…

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Abstract

This case describes the situation surrounding the entrance of Starbucks International Coffee into the Kuwait marketplace. It requires students to consider relevant small business and entrepreneurship issues in determining an appropriate response. These issues include: international joint ventures, culture, gender issues, marketing channels, and cross‐cultural management issues.

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Journal of Consumer Marketing, vol. 15 no. 2
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 19 June 2009

Ulrike Ravens‐Sieberer, John Freeman, Gyongyi Kokonyei, Christiane A. Thomas and Michael Erhart

The purpose of this paper is to investigate whether students' perceptions of their school environment and their adjustment to school are associated with health outcomes across…

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Abstract

Purpose

The purpose of this paper is to investigate whether students' perceptions of their school environment and their adjustment to school are associated with health outcomes across gender and age groups.

Design/methodology/approach

Data from the cross‐sectional international Health Behavior in School‐aged Children Survey of the year 2002 (n=162 306) were analyzed. A structural equation model (LISREL) specified social school climate and school demands influencing, school adjustment (achievement and liking of school). The latter aspects were assumed to influence the health outcomes general health item, life satisfaction and multiple psychosomatic symptoms. Analyses were repeated across gender and age (11, 13 and 15 years).

Findings

The specified LISREL model fitted the data well on the entire sample as well as for age and gender subgroups (RMSEA=0.043‐0.054). Overall, girls' general perceived health and life satisfaction seemed to be more strongly affected by the school environment than boys'. Age affected the goodness of fit of the model and reduced the strength of the relationship between school pressure and school adjustment. In all subgroups, the relationship between better school perceptions and better subjective health and life satisfaction were supported by the analyses.

Research limitations/implications

Reported findings are limited to the cross‐sectional study design which precludes causal inferences. Further research using longitudinal data is warranted to confirm the findings.

Practical implications

Relationships between school environment and school adjustment and health‐related outcomes revealed the relative importance of school social climate and demands for school adjustment and through the latter in determining subjective health and life satisfaction. School social climate is a target for promoting health and well‐being of children and adolescents.

Originality/value

Complex statistical analyses employing structural equation modelling confirmed findings on the importance of school aspects for child and adolescents in a huge data set.

Details

Health Education, vol. 109 no. 4
Type: Research Article
ISSN: 0965-4283

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Article
Publication date: 1 June 2015

Peter Raven and Quan V. Le

There is currently a debate between NGOs and academia on the effectiveness of training microcredit recipients. One side suggests that merely supplying credit will stimulate…

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Abstract

Purpose

There is currently a debate between NGOs and academia on the effectiveness of training microcredit recipients. One side suggests that merely supplying credit will stimulate entrepreneurial business. The other side proposes that training microcredit recipients in business skills will improve business performance and probably have other important effects. This study was undertaken with the cooperation Vietnam Women’s Union and PeaceTrees Vietnam. The purpose of this paper is to examine the effects of business training programmes for women microcredit recipients in rural areas of Vietnam.

Design/methodology/approach

Using a questionnaire administered to 120 women business owners in several communes in Quang Tri Province, data were collected in 2012 on their business training programmes, perceptions of their business performance, motivation, factors for success, and several other indicators.

Findings

The findings suggest that business training can improve microenterprise performance and has a number of other positive results, such as increasing motivation, success, and perceptions of entrepreneurs.

Research limitations/implications

The research is limited by the nature of the sample and sample size. Future research should focus on women entrepreneurs in other parts of Vietnam, other developing countries, and on male entrepreneurs, to help understand differences between regions, countries, and gender.

Originality/value

This paper provides empirical evidence to support the argument that business training is effective in improving the performance of microenterprises.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 21 no. 4
Type: Research Article
ISSN: 1355-2554

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Article
Publication date: 1 February 2013

Dianne H.B. Welsh, J. Mark Munoz, Shengliang Deng and Peter V. Raven

The purpose of this exploratory study is to examine whether performance of microenterprises located in a microenterprise zone (MEZO) in China is positively related to key…

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Abstract

Purpose

The purpose of this exploratory study is to examine whether performance of microenterprises located in a microenterprise zone (MEZO) in China is positively related to key management practices, entrepreneurial orientation, marketing capability, and technology capability. The paper aims to introduce the concept of MEZOs as a supplemental tool for governments to strengthen microenterprise activity.

Design/methodology/approach

A total of 150 randomly selected microenterprises located in a MEZO in Changchun, an industrial city in Northeast China, completed a survey consisting of a three‐part measure of microenterprise performance developed by Zinger et al. and entrepreneurial orientation. Factor analysis was performed on 11 management issues and correlation analysis was performed.

Findings

The study found that key management practices, marketing capability, and technology capability of microenterprises in MEZOs do have a positive impact on performance sales, net profit, and growth.

Research limitations/implications

The study's results are limited by a sample in one city in one province of China collected in one month. The data are cross‐sectional rather than longitudinal. Sample bias may exist.

Practical implications

This study is valuable to government officials, policy makers, non‐government organizations and consulting firms as they examine new measures to unleash the economic power of microenterprises.

Social implications

MEZOs need to be explored as one solution to aide microenterprise development to improve the poverty level, create jobs, and stimulate economic activity.

Originality/value

To the authors' knowledge, this is the first exploratory study of the performance of microenterprises located in a MEZO in China. Through research, the factors that contribute to microenterprise performance and success can be better understood and the impact that the MEZO model has on microenterprises can be better delineated.

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Management Decision, vol. 51 no. 1
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 March 1982

Elisabeth B. Davis

There have been several developments during the past year that will aid biologists in their constant battle to keep up with the scientific and technical literature. The Institute…

561

Abstract

There have been several developments during the past year that will aid biologists in their constant battle to keep up with the scientific and technical literature. The Institute for Scientific Information (ISI) has introduced three new online services that are designed for current awareness and retrospective searches: ISI/CompuMath — access to pure and applied math literature; ISI/ISTP&B — index to scientific proceedings and books; and ISI/BIOMED — research front specialties in biomedicine.

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Reference Services Review, vol. 10 no. 3
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 14 August 2024

Madhura Bedarkar, Gurudas Nulkar, Akriti Chaubey, Mahima Mishra and Komal Dhiwar

The purpose of this study is to learn what kinds of obstacles Indian businesses face when trying to make biodiversity protection a top priority as part of their corporate social…

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Abstract

Purpose

The purpose of this study is to learn what kinds of obstacles Indian businesses face when trying to make biodiversity protection a top priority as part of their corporate social responsibility (CSR) efforts. Interventions are proposed to elevate biodiversity protection to the ranks of CSR priorities among Indian businesses.

Design/methodology/approach

This study applies an interpretive phenomenological analysis strategy to glean information from in-depth interviews with leaders and professionals in CSR.

Findings

The findings of the study revealed that the main factors influencing Indian companies’ CSR area choices are existing processes and stakeholder pressures. Companies prioritise engaging with local communities and employees when selecting CSR activities. The major challenge is integrating biodiversity into business plans, with CSR heads struggling to secure investment due to long gestation periods and limited media coverage. Implementing agencies face issues with project deliverables, mainly due to land ownership and lack of local government support. Companies can also encourage employee involvement in pro-environmental behaviours. The study also provides practical solutions for Indian companies to enhance their CSR engagement in biodiversity conservation.

Research limitations/implications

The research only focuses on the opinions of CSR specialists and leaders, so it may only consider part of the situation’s complexity inside the organisation. The results may only apply to the business climate in India; hence, extra care is warranted when extrapolating them to other countries. Nonetheless, the study provides valuable insights into the interplay between CSR and biodiversity protection that might inform future studies and policy initiatives.

Originality/value

This research fills a gap in the literature by investigating an uncharted territory: the role of CSR in protecting biodiversity in India. Examining obstacles and variables affecting CSR objectives illuminates business involvement in biodiversity conservation. The recommended treatments have real-world consequences for improving CSR involvement in this critical area.

Details

Social Responsibility Journal, vol. 20 no. 10
Type: Research Article
ISSN: 1747-1117

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Available. Content available
Article
Publication date: 1 April 2003

Danielle Mihram and G. Arthur Mihram

122

Abstract

Details

Library Hi Tech News, vol. 20 no. 4
Type: Research Article
ISSN: 0741-9058

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Article
Publication date: 1 June 1997

James L. Price

Addresses the standardization of the measurements and the labels for concepts commonly used in the study of work organizations. As a reference handbook and research tool, seeks to…

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Abstract

Addresses the standardization of the measurements and the labels for concepts commonly used in the study of work organizations. As a reference handbook and research tool, seeks to improve measurement in the study of work organizations and to facilitate the teaching of introductory courses in this subject. Focuses solely on work organizations, that is, social systems in which members work for money. Defines measurement and distinguishes four levels: nominal, ordinal, interval and ratio. Selects specific measures on the basis of quality, diversity, simplicity and availability and evaluates each measure for its validity and reliability. Employs a set of 38 concepts ‐ ranging from “absenteeism” to “turnover” as the handbook’s frame of reference. Concludes by reviewing organizational measurement over the past 30 years and recommending future measurement reseach.

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International Journal of Manpower, vol. 18 no. 4/5/6
Type: Research Article
ISSN: 0143-7720

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Book part
Publication date: 19 July 2022

Alicia F. Noreiga and Casey Burkholder

In this comparative study, we explore the ways eight queer university students from Trinidad and Tobago and New Brunswick, Canada, use cellphilm production (cellphone + film

Abstract

In this comparative study, we explore the ways eight queer university students from Trinidad and Tobago and New Brunswick, Canada, use cellphilm production (cellphone + film production + intention) to share their experiences, make calls for change, and forge solidarities across racial, cultural, and national contexts. Engaging in cellphilm production as a research method for social change, we ask: What are queer, trans, and non-binary students’ experiences in campus spaces? What are the commonalities and tensions that exist between their experiences? How might cellphilm production work to disrupt unsafe campus spaces and create transnational queer solidarities? Through cellphilm production, participants crafted narratives highlighting significant systemic barriers, and speaking back to micro and macro aggressions. Both participating groups expressed feelings of exclusion and institutional neglect and highlighted their university’s disregard toward accommodating physical spaces, such as washrooms, downplaying of verbal hostilities, and other microaggressions. Participants also noted that students were at the forefront of creating purposefully queer spaces. Our comparative study disrupts the erasure of the experiences of queer, trans, and non-binary university students in Trinidad and Tobago and New Brunswick and speaks back to hegemonic whiteness in the context of queer campus spaces in New Brunswick, Canada.

Details

Annual Review of Comparative and International Education 2021
Type: Book
ISBN: 978-1-80382-618-9

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