Peter M. Bican, Carsten C. Guderian and Anne Ringbeck
As firms turn their innovation activities toward collaborating with external partners, they face additional challenges in managing their knowledge. While different modes of…
Abstract
Purpose
As firms turn their innovation activities toward collaborating with external partners, they face additional challenges in managing their knowledge. While different modes of intellectual property right regimes are applied in closed innovation systems, there seems to be tension between the concepts of “open innovation” and “intellectual property rights”. The purpose of this paper is to investigate how firms best manage knowledge via intellectual property rights in open innovation processes.
Design/methodology/approach
Following a mixed methods approach, the authors review relevant literature at the intersection of knowledge management, intellectual property rights, strategic management of intellectual property rights and the open innovation process. The authors identify success drivers through the lenses of – but not limited to – intellectual property rights and classify them in five distinct groups. Expending the view on open innovation beyond its modus operandi, the authors develop the Open Innovation Life Cycle, covering three stages and three levels of the open innovation process. The authors apply their findings to a case study in the pharmaceutical industry.
Findings
The authors provide four key contributions. First, existing literature yields inconclusive results concerning the enabling or disabling function of intellectual property rights in open innovation processes, but the majority of scholars detect an ambivalent relation. Second, they identify and classify success drivers of successful knowledge management via intellectual property rights in open innovation processes. Third, they advance literature on open innovation beyond its modus operandi to include three stages and three levels. Fourth, they test their findings to a case study and show how management leverages knowledge by properly using intellectual property rights in open innovation.
Practical implications
The findings support firms in managing knowledge via intellectual property rights in open innovation processes. Management should account for the peculiarities of open innovation preparation and open innovation termination to prevent unintentional knowledge drain.
Originality/value
This is one of the first studies to view open innovation as a process beyond its modus operandi by considering the preparations for and termination of open innovation activities. It also addresses the levels involved in managing knowledge via intellectual property rights in open innovation from individual (personal) to project and firm level.
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Sarah Schönherr, Robert Eller, Andreas Kallmuenzer and Mike Peters
Organisational learning drives tourism organisations towards more sustainable tourism. Digital transformation also provides opportunities for sustainable tourism development. This…
Abstract
Purpose
Organisational learning drives tourism organisations towards more sustainable tourism. Digital transformation also provides opportunities for sustainable tourism development. This study aims to combine these perspectives and explore how digital transformation enables organisational learning to contribute to sustainable tourism, following organisational learning theory (OLT).
Design/methodology/approach
Based on a critical realist paradigm, this study focuses on developing an in-depth understanding of organisational learning in tourism organisations. Thirty qualitative interviews with tourism organisations participating in an executive development programme (EDP) show how tourism organisations create, retain and transfer knowledge.
Findings
This study demonstrates that the EDP initiates knowledge creation through content transmission and exchange, triggers knowledge retention through utilisation of digital technologies and reinforces digitalisation through data value creation. Furthermore, this study enables knowledge transformation as implementation, which contributes to the three pillars of sustainable tourism and facilitates the development of networks encouraging sustainable tourism.
Originality/value
This study identifies approaches that enable economic, social and environmentally sustainable tourism development by facilitating collaborations via digital transformation, digital technologies that guide guest streams, online mobility offers and online environmental awareness campaigns that reduce environmental impacts. Thus, this study strengthens OLT and has implications for organisational learning and tourism policymakers.
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Sibusiso D. Ntshangase and Ikechukwu O. Ezeuduji
This chapter presents a recent study which explored the impact of entrepreneurship education on South African tourism students' entrepreneurial intention, regarding starting a…
Abstract
This chapter presents a recent study which explored the impact of entrepreneurship education on South African tourism students' entrepreneurial intention, regarding starting a tourism-related business after graduation. The study used a structured questionnaire to collect data from randomly selected tourism students in a South African comprehensive University. Study findings show that entrepreneurship education has an influence on tourism students' entrepreneurial intentions and perceptions of desirability and feasibility. The study results moreover reveal that having entrepreneurial family background and entrepreneurship education played a role in achieving entrepreneurial attributes and desirability. The adoption of various reform programmes targeted at enhancing the graduate employability and/or self-employment, such as the inclusion of a new entrepreneurial track to the undergraduate curriculum, is one of the study's recommendations for the department of tourism studied. Students should be encouraged to apply for the entrepreneurship education track, which includes business training as well as customised coaching and mentorship sessions with accomplished businesspeople, as early as in their first academic year.
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The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online…
Abstract
The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories:
Paul Manning, Peter John Stokes, Max Visser, Caroline Rowland and Shlomo Yedida Tarba
The purpose of this paper is to investigate the processes of open innovation in the context of a fraudulent organization and, using the infamous Bernie L. Madoff Investment…
Abstract
Purpose
The purpose of this paper is to investigate the processes of open innovation in the context of a fraudulent organization and, using the infamous Bernie L. Madoff Investment Securities fraud case, introduces and elaborates upon the concept of dark open innovation. The paper’s conceptual framework is drawn from social capital theory, which is grounded on the socio-economics of Bourdieu, Coleman and Putnam and is employed in order to make sense of the processes that occur within dark open innovation.
Design/methodology/approach
Given the self-evident access issues, this paper is necessarily based on archival and secondary sources taken from the court records of Madoff v. New York – including victim impact statements, the defendant’s Plea Allocution, and academic and journalistic commentaries – which enable the identification of the processes involved in dark open innovation. Significantly, this paper also represents an important inter-disciplinary collaboration between academic scholars variously informed by business and history subject domains.
Findings
Although almost invariably cast as a positive process, innovation can also be evidenced as a negative or dark force. This is particularly relevant in open innovation contexts, which often call for the creation of extended trust and close relationships. This paper outlines a case of dark open innovation.
Research limitations/implications
A key implication of this study is that organizational innovation is not automatically synonymous with human flourishing or progress. This paper challenges the automatic assumption of innovation being positive and introduces the notion of dark open innovation. Although this is accomplished by means of an in-depth single case, the findings have the potential to resonate in a wide spectrum of situations.
Practical implications
Innovation is a concept that applies across a range of organization and management domains. Criminals also innovate; thus, the paper provides valuable insights into the organizational innovation processes especially involved in relation to dark open innovation contexts.
Social implications
It is important to develop and fully understand the possible wider meanings of innovation and also to recognize that innovation – particularly dark open innovation – does not always create progress. The Caveat Emptor warning is still relevant.
Originality/value
The paper introduces the novel notion of dark open innovation.
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Sylwia Przytuła, Susanne Rank and Katarzyna Tracz-Krupa
Due to the global labor market challenges, international companies react and adjust fast to these circumstances by implementing digital solutions into all business processes…
Abstract
Due to the global labor market challenges, international companies react and adjust fast to these circumstances by implementing digital solutions into all business processes. Organizational ambidexterity is seen as the response of digital transformation and it can be divided into structural, contextual, and sequential dimensions. In this context, organizations representing the smart industry will need employees with specific competencies which let them meet technological challenges.
This chapter aims to clarify the state of opinion on expectations towards, and preparedness for, the impact of Industry 4.0 on human resources management and the implementation of various types of ambidexterity in these companies. We have conducted interviews with key HR informants from manufacturing companies operating in Germany and Poland. We have found that Industry 4.0 has a significant impact on HR practices. In both international companies, various digital solutions in employee recruitment, development, and performance, have been implemented. There have also been mature examples in both companies of structural, contextual, and sequential ambidexterity.
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Lara Agostini, Anna Nosella, Riikka Sarala, J.-C. Spender and Douglas Wegner
Based on the growing interest devoted to knowledge management (KM) in inter-organizational contexts, the purpose of this paper is to systematize existing literature and understand…
Abstract
Purpose
Based on the growing interest devoted to knowledge management (KM) in inter-organizational contexts, the purpose of this paper is to systematize existing literature and understand how it developed over time, thus tracing its roots and evolution to unveil gaps and suggest new promising areas for future research.
Design/methodology/approach
This study used bibliographic techniques to analyze a sample of 85 studies along three main periods (1998-2010, 2011-2014 and 2015-2019). In particular, this study focused on co-occurrences of keywords to identify the most dominant themes, as well as connections among these themes.
Findings
Overall, the review shows the main outlets that have published papers on the topic of KM in inter-organizational contexts, as well as the theoretical background this research builds on. The temporal analysis exhibits the core topics that have persisted and grown consistently over time as the links between KM, innovation and networks. In addition, the review highlights new emerging themes, such as the human and social side of KM, and new interesting contexts of study (e.g. coopetition and open/user innovation), which opens exciting avenues for new research opportunities.
Originality/value
This study illustrates the conceptual structure of the field in three distinct periods and contributes to a more nuanced understanding of the key topics and their interrelatedness within the area of KM in inter-organizational contexts. Both researchers and practitioners can profit from the study because it reveals consolidated topics while identifying areas that still need to be investigated to foster KM in inter-organizational settings.
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Mina Khoshroo and Mohammad Talari
Today, the rapid development and expansion of advanced technologies have created many changes in society and industry and motivate businesses to use digital transformation…
Abstract
Purpose
Today, the rapid development and expansion of advanced technologies have created many changes in society and industry and motivate businesses to use digital transformation strategy (DTS) to create significant changes in the business environment. Therefore, it is necessary to define a roadmap and a vision that will determine the steps forward in this direction. In line with this, the purpose of this study is a comprehensive review of past and present studies in this field to identify future research guidelines and gaps related to the implementation of this concept.
Design/methodology/approach
This study is a bibliometric analysis using VOSviewer software for all documents published in the Scopus database in the field of DTS from 2011 (the emergence of Industry 4.0) to 2021. It should also be noted that the data for this study have been collected and analyzed in September 2021.
Findings
The current study presents the basic bibliometric results for DTS, and it focuses on DTS performance analysis and its science mapping during the past 10 years. This study first shows the publication process, types and languages of published documents, and the most influential authors, institutions, sources and countries in terms of publishing documents and receiving citations in the field of DTS. Then, by using the VOSviewer software, it shows the bibliographic coupling of top authors, institutions, sources and countries. Finally, it reports the co-occurrence of authors’ frequently occurring keywords and the timeline of their publications.
Originality/value
The study presents the results of the first attempt to conduct a comprehensive bibliometric analysis of DTS-related documents. Its contribution lies in the fact that it has categorized the most frequently co-occurring keywords into specific clusters so that researchers will know which keywords have co-occurred with each other the most. Also, the most influential keywords in each cluster in terms of having total link strength and the number of its co-occurrence with others were identified. Finally, it became clear that the process of publishing documents over time has been concentrated on topics such as acceptance of digital culture, strategic renewal and digital transformation of business models, as well as presentation of a research agenda on the applications and barriers of DTS in critical situations such as COVID-19, which leads researchers to some awareness and insights for conducting new research.
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Yihong Chen, Huiyue Ye and Rob Law
Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the actual effect of…
Abstract
Purpose
Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the actual effect of DHT and uncover the underlying mechanisms that trigger its subtle success.
Design/methodology/approach
Triangulation was used by leveraging complementary multisource data and mixed methods to explore DHT’s challenges. First, regression and statistical analysis revealed intricate outcome of DHT at the regional level. Then, DistilBERT and nonnegative matrix factorization were used to cluster the tourists’ complaints about DHT. Finally, based on a modified diffusion innovation system and stakeholder theory, this study proposed the Integrated Framework for Digitalization Mismatch in Hospitality and Tourism (IFDMHT).
Findings
The quantitative techniques identified the subtle contributions of digitalization on demand. The qualitative technique explored the strategy–practice and demand–supply mismatches as the core of the failure.
Originality/value
This study synthesizes macroregional and micropsychological perspectives to examine the actual effect of DHT. An IFDMHT model is established to investigate the underlying factors influencing the subtle successes of DHT. The findings provide targeted recommendations to assist stakeholders in developing sustainable DHT.
研究目的
酒店与旅游业数字化(DHT)正经历深刻变革, 但其实际影响常被忽视。本研究旨在深入探讨DHT的实际效果, 揭示其微妙成功的潜在机制。
研究方法
本研究采用三角验证方法, 通过整合多源数据与混合方法探讨DHT所面临的挑战。首先, 回归分析和统计分析揭示DHT在区域层面的复杂结果; 其次, 利用DistilBERT与非负矩阵分解对游客关于DHT的投诉进行聚类分析; 最后, 基于修订的扩散创新系统与利益相关者理论, 提出了“酒店与旅游业数字化错配综合框架”(IFDMHT)。
研究发现
定量方法识别了数字化对需求的微妙贡献, 定性技术则深入探讨了战略与实践、需求与供给之间的不匹配是数字化失败的核心原因。
研究创新
本研究从宏观区域和微观心理学视角出发, 综合审视DHT的实际效果, 并构建了IFDMHT模型, 以探讨影响DHT微妙成功的潜在因素。研究结果为利益相关者提供了具体建议, 以推动可持续的DHT发展。
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Sambo Lyson Zulu, Ali M. Saad, Saheed O. Ajayi, Mohammed Dulaimi and Maria Unuigbe
In the past decade, transforming key processes and activities towards a more digital nature has been the focus of most industries to exploit the associated advantages. Despite…
Abstract
Purpose
In the past decade, transforming key processes and activities towards a more digital nature has been the focus of most industries to exploit the associated advantages. Despite that, organisations in the construction sector are lagging the list of early adopters. The slow rate of a fundamental digital transformation is being linked to the challenges facing an effective leadership. The purpose of this paper is, therefore, to shed light on the barriers to digital leadership enactment in the construction industry. Limited research has empirically analysed and discussed these barriers to explain the low transformation rate in the existing body of knowledge.
Design/methodology/approach
This paper empirically investigates the perspectives of construction industry professionals acquiring various roles in the industry. This study captured the views of 38 participants, adopting a qualitative methodological approach to detail the barriers and explain the slow digital transformation rate.
Findings
Findings are grouped into five themes: leadership characteristics, management and organisational issues, resource constraints, technological issues and risk perceptions. The findings are helpful to business leaders, researchers, trainers and educators to develop measures to encourage leaders in the industry to be at the forefront of digital transformation in their organisations.
Originality/value
Literature, however, is discreet in reflecting the challenges and barriers facing today's leadership in facilitating digital transformation among construction stakeholders. This paper provides insights into the variables that may be undermining wider digital adoption across the construction sector's organisations.