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Article
Publication date: 1 June 2005

Pamela A. Jackson

To assess incoming international students' library and computer experience before coming to the US, and to determine their current library needs.

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Abstract

Purpose

To assess incoming international students' library and computer experience before coming to the US, and to determine their current library needs.

Design/methodology/approach

A study was undertaken to assess incoming international students' exposure to libraries, computer literacy skills, and to determine their library needs. Results from a survey conducted in August 2003 include demographic information about incoming students, computer and library use before coming to the US, library concepts that are new to them, and opinions about the library.

Findings

Survey results show that international students arrive in the US with high levels of computer literacy and that most incoming students have used a library in their home country. Findings suggest that international students would benefit from specialized library information competence and orientation programs.

Research limitations/implications

This study was conducted just over 3 weeks after the Dr Martin Luther King, Jr Library opened its doors. Thus, student survey responses were collected during an unsettled period. While students perceive themselves as understanding library terminology, no testing was conducted to confirm this. Further study is needed to determine the extent of their knowledge of library terms and jargon.

Practical implications

Survey results have led to the implementation of library programs that support the information competence, retention and academic success of international students.

Originality/value

Few studies include the international students themselves to determine their library and educational needs. This study offers a current view of the library needs of international students as they perceive them.

Details

Reference Services Review, vol. 33 no. 2
Type: Research Article
ISSN: 0090-7324

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Book part
Publication date: 27 March 2006

Pamela Braboy Jackson and Tiffani Saunders

This study explores the relationship between work stress, coping resources, and mental health. Utilizing data collected from a unique sample of professional African Americans…

Abstract

This study explores the relationship between work stress, coping resources, and mental health. Utilizing data collected from a unique sample of professional African Americans (N=167), the study distinguishes between five forms of work stress (perceived discrimination, token stress, role overload, role conflict, and scrutiny) and several indicators of mental health (depression, anxiety, somaticism). The results show that token stress and role overload are more consistent predictors of mental health than any other form of work stress among Black elites. In terms of coping effectiveness, confrontation (e.g., seeking out someone who will listen) appears to be a beneficial strategy for handling work pressures. Forbearance (e.g., hiding one's feelings) and avoidance (e.g., leaving a situation) strategies are related to poor mental health. There is additional evidence however, that confrontational styles of coping are not always conducive during times of elevated work stress, especially when Black elites are faced with token stress. Optimistic comparisons, on the other hand, are useful coping resources among those elites who are dealing with high token stress and role overload.

Details

Employee Health, Coping and Methodologies
Type: Book
ISBN: 978-0-76231-289-4

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Article
Publication date: 27 November 2019

Andrea Roberto Beraldin, Pamela Danese and Pietro Romano

The purpose of this paper is to investigate how just-in-time (JIT)-related job demands, problem-solving job demands and soft lean practices (SLPs) jointly influence employee…

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Abstract

Purpose

The purpose of this paper is to investigate how just-in-time (JIT)-related job demands, problem-solving job demands and soft lean practices (SLPs) jointly influence employee well-being in terms of work engagement and exhaustion.

Design/methodology/approach

Based on the job demands-resources model, lean-related job characteristics were classified as resources or demands, and a set of hypotheses was developed to test their effect on work engagement and exhaustion, including the potential interaction between job resources and demands. The hypotheses were tested using moderated hierarchical regression and structural equation modelling, based on data from 138 workers.

Findings

SLPs act as job resources in a lean company, increasing work engagement and reducing exhaustion. Conversely, JIT-related job demands act as a hindrance, reducing work engagement and increasing exhaustion. However, SLPs can reduce the effect of JIT-related job demands on exhaustion, and JIT-related job demands may enhance the positive effects of SLPs on work engagement.

Research limitations/implications

The study provides no conclusive evidence on the hypothesized role of problem-solving as a challenge job demand.

Practical implications

The results can guide practitioners’ understanding of how to implement lean without harm to employee well-being.

Originality/value

By employing a well-grounded psychological model to test the link between lean and well-being, the study finds quantitative support for: the buffering effect of SLPs on exhaustion caused by JIT-related job demands, and for the role of JIT as a hindrance. These novel findings have no precedent in previous survey-based research. In addition, it reveals the importance of studying SLPs at an individual level, as what matters is the extent to which workers perceive SLPs as useful and supportive.

Details

International Journal of Operations & Production Management, vol. 39 no. 12
Type: Research Article
ISSN: 0144-3577

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Book part
Publication date: 6 September 2021

Rachel M. Saef, Emorie Beck and Joshua J. Jackson

Our theoretical understanding of subjective well-being in the workplace is incomplete without a dynamic understanding of antecedents and outcomes of subjective well-being. While…

Abstract

Our theoretical understanding of subjective well-being in the workplace is incomplete without a dynamic understanding of antecedents and outcomes of subjective well-being. While between-person differences provide useful information about employee outcomes, these differences do not provide information about the relationships between subjective well-being and employee outcomes that evolve over time and across situations. In this paper, we discuss specific statistical methods within the nomothetic and idiographic perspectives that can support dynamic research on subjective well-being in the workplace and outline unanswered contemporary questions regarding structure, processes, and dynamics of subjective well-being that may be addressed with these methods reviewed; some of which were proposed in early research but progressed slowly due to a lack of adequate methods. This discussion highlights how idiographic methods from outside organizational psychology can be applied to the study of worker subjective well-being to strengthen this dynamic approach in a way that addresses limitations associated with reliance on between-person models.

Details

Examining and Exploring the Shifting Nature of Occupational Stress and Well-Being
Type: Book
ISBN: 978-1-80117-422-0

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Article
Publication date: 1 March 2010

Donald Lien and Pamela C. Smith

The U.S. government mandates taxpayers remit taxes through a "pay as you go" system. Research indicates employees continue to overpay interim taxes, despite the inefficiencies of…

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Abstract

The U.S. government mandates taxpayers remit taxes through a "pay as you go" system. Research indicates employees continue to overpay interim taxes, despite the inefficiencies of this form of forced savings. Theory holds that a rational individual would choose the minimum amount of withholdings prescribed by the tax code. We adopted Kahneman-Tversky (1979) prospect theory to show that, under reasonable conditions, individuals will continue to choose excessive withholdings. This paper is not an attempt to statistically justify prospect theory however; we argue that withholdings increase when the income tax rate increases and when beforetax income increases. Our model extends the income tax withholding literature by modeling a framework to determine an optimal withholding decision for taxpayers.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 22 no. 3
Type: Research Article
ISSN: 1096-3367

Available. Content available
Book part
Publication date: 6 September 2021

Abstract

Details

Examining and Exploring the Shifting Nature of Occupational Stress and Well-Being
Type: Book
ISBN: 978-1-80117-422-0

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Book part
Publication date: 23 September 2013

Matthew O. Hunt, Pamela Braboy Jackson, Samuel H. Kye, Brian Powell and Lala Carr Steelman

The chapter revisits and updates an earlier analysis to assess the extent to which sociological social psychology’s treatment of race has changed since 2000, and evaluates the…

Abstract

Purpose

The chapter revisits and updates an earlier analysis to assess the extent to which sociological social psychology’s treatment of race has changed since 2000, and evaluates the degree to which issues of intersectionality and sexuality are engaged in social psychological scholarship.

Design/methodology/approach

The chapter provides a content analysis of articles published between 2000 and 2012 in Social Psychology Quarterly, a leading journal in sociological social psychology, and of chapters published in two influential handbooks in social psychology.

Findings

It documents a notable increase in the percentage of articles in Social Psychology Quarterly in which race/ethnicity is referred to, included in the analysis, or seriously engaged. Patterns vary by methodological approach used in these articles. Social psychological attention to intersectionality and sexuality, as measured by the percentage of articles that broach these topics, is minimal.

Research limitations/implications

This chapter restricts its analysis to the leading journal in sociological social psychology, but still demonstrates that there is potential for greater movement toward the incorporation of race/ethnicity, intersectionality, and sexuality in social psychological scholarship.

Originality/value

It calls attention to core topics in sociology that would benefit from greater scholarly engagement by social psychologists.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-78190-976-8

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Article
Publication date: 1 March 2010

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Abstract

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 22 no. 3
Type: Research Article
ISSN: 1096-3367

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Article
Publication date: 1 March 2011

Belal Barhem, Hassan Younies, Mustafa Z. Younis and Pamela C. Smith

This study aims to investigate workplace stress and its related patterns (sources, patient interactions, and coping strategies) among health care employees in the United Arab…

147

Abstract

This study aims to investigate workplace stress and its related patterns (sources, patient interactions, and coping strategies) among health care employees in the United Arab Emirates (UAE). Academic research in this area is limited, and the globalization of health care services requires an examination of areas that have the potential to affect employee performance - which ultimately impacts health care service and quality. Based on a sample of 175 employees from both public and private health care organizations, results indicate the primary source of workplace stress is role ambiguity, while the lowest cause of stress is patients. The primary coping strategy used by our sample participants is productiveness and activity. Our findings are useful to healthcare management in order to address employee stress-related concerns, and increase the quality of health care provided.

Details

International Journal of Organization Theory & Behavior, vol. 14 no. 1
Type: Research Article
ISSN: 1093-4537

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Book part
Publication date: 23 November 2017

Krysti N. Ryan

The emergence of gender-nonconforming behavior in a child presents an opportunity and, often, significant pressure for parents to question the gender beliefs they have taken for…

Abstract

Purpose

The emergence of gender-nonconforming behavior in a child presents an opportunity and, often, significant pressure for parents to question the gender beliefs they have taken for granted. The purpose of this research is to examine how parents of gender-diverse youth respond to such pressures and ultimately come to understand and support their children’s gender identity.

Methodology/approach

This research is guided by Ridgeway’s theoretical concept of gender as a primary frame for coordinating social life. Using in-depth interviews with 36 supportive parents of gender-diverse children, the author details the process by which parents developed a critical consciousness of gender and subsequently adopted trans-affirming beliefs in response to their children’s gender-nonconformity.

Findings

Findings illustrate the power of gender as a primary frame for organizing life within the family as well as the circumstances under which hegemonic gender beliefs can be disrupted and alternative beliefs can be formed. The analysis shows that the process of making space for gender diversity within the home, which is taken on almost exclusively by mothers, invokes competing maternal mandates of raising “proper” children versus modeling selfless devotion to children’s happiness and well-being. As mothers navigate these conflicting requirements to create greater gender freedom for their children, they reinforce and perpetuate gender stereotypes that cast women as natural caregivers. Ironically, the work of intensive mothering is also the mechanism through which women come to develop alternative gender beliefs that they then use to expand gender possibilities for their children.

Details

Gender, Sex, and Sexuality Among Contemporary Youth
Type: Book
ISBN: 978-1-78714-613-6

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