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1 – 10 of over 38000Two-dimensional warranty policies exist for certain consumer products, such as automobiles. Here, warranty is specified in terms of the time since the sale of the product as well…
Abstract
Two-dimensional warranty policies exist for certain consumer products, such as automobiles. Here, warranty is specified in terms of the time since the sale of the product as well as mileage incurred during that period. Thus, at the time of purchasing the product, the manufacturer may offer a warranty of three years or 30,000 miles, whichever occurs first. Failures in the product within this specified period of time or mileage will be covered by the manufacturer.
In this chapter, we consider the scenario of enterprise warranty programs, where customers are given the option of extending the original warranty. Thus, the buyer could be given an option to purchase a five year—50,000 mile warranty, whichever occurs first. Of course, the buyer will be expected to pay a premium to purchase this extended warranty. Such enterprise warranty programs are also found in other consumer durables, such as refrigerators, washers, dryers, and cooking ranges.
This chapter explores determination of the decision variables, such as product price, warranty time, and usage limit under the original conditions and further, for the enterprise warranty, that is, the extended warranty time and extended usage limit, as well as the premium to be charged to the buyer who selects the extended warranty. Mathematical models are developed based on maximizing the expected unit profit by selecting an enterprise warranty program. Additionally, some other objectives are also considered based on the proportional increase in the expected unit profit due to the increased market share attained through the offering of an enterprise warranty program. Some results are obtained through consideration of various goal values of the chosen objectives.
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The purpose is to bring together all bibliographic references of the published literature on electronic books (e‐books) and related technologies in one source so that it will save…
Abstract
Purpose
The purpose is to bring together all bibliographic references of the published literature on electronic books (e‐books) and related technologies in one source so that it will save time for others in conducting literature searches and reviewing the developments.
Design/methodology/approach
The information included in this bibliography is collected systematically from all the published sources in the world such as journal articles, conference papers, conference proceedings, books, reports and PhD theses on e‐books until the last quarter of 2004. Mainly it covers e‐books, e‐books publishing, the impact of e‐books on different types of users, e‐book publishing techniques and trends, e‐book user interfaces and other technologies related to e‐publications.
Findings
As computer usage continues to grow exponentially, the desire of users to use electronic publications (e‐publications) has also increased tremendously. This has led to the publication of materials in electronic form as e‐publications on both CD‐ROMs and web. The e‐book is one of the several forms of e‐publications and its popularity has been growing steadily for the past decade.
Originality/value
This bibliography will be useful to all researchers conducting research in any areas related to e‐books and e‐book publishing.
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Sudatta Chowdhury and Forbes Gibb
This paper aims to argue that different types of uncertainty are associated with information seeking and retrieval (IS&R), and that, with the proliferation of new and different…
Abstract
Purpose
This paper aims to argue that different types of uncertainty are associated with information seeking and retrieval (IS&R), and that, with the proliferation of new and different search tools, channels and sources, uncertainty, whether positive or negative, continues to be a significant factor in the search process. The paper aims to report on one part of an ongoing research that aims to study correlations among a series of information‐seeking activities and information‐seeking problems that cause uncertainty amongst users in academic environment.
Design/methodology/approach
An online questionnaire is used to collect data from users in the higher education sector. Quantitative analysis is carried out on the data collected through an online questionnaire distributed through eight online mailing lists comprising a total of 3,607 registered users. A total of 668 responses are returned from three categories of respondents: academic staff, research staff and research students. Pearson's correlation coefficient is used to study correlation among the activities and problems that cause uncertainty in IS&R.
Findings
This research shows that uncertainty may occur in course of a number of information‐seeking activities, and may also be created because of some problems associated with information seeking. Some of the activities and problems that caused uncertainty have significant correlations. There is also a correlation between information‐seeking activities and gender and disciplines, though there is little correlation between information‐seeking activities and age, information and communication technology (ICT) skills, and user categories. There is also a correlation between information‐seeking problems and ICT skills, gender and user categories, but there is less correlation between information‐seeking problems and age. Information‐seeking activities and information‐seeking problems that cause uncertainty have a significant correlation with disciplines and gender. Furthermore, it is noted that information‐seeking activities caused less uncertainty for users in the discipline of computer and information sciences compared to the other chosen disciplines such as business and management, and arts and humanities.
Originality/value
This research for the first time aimed to study which information‐seeking activities and problems cause uncertainty and how they are correlated.
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Savannah (Yuanyuan) Guo, Sabrina Chi and Kirsten A. Cook
This study examines short selling as one external determinant of corporate tax avoidance. Prior research suggests that short sellers have information advantages over retail…
Abstract
This study examines short selling as one external determinant of corporate tax avoidance. Prior research suggests that short sellers have information advantages over retail investors, and high short-interest levels are a bearish signal of targeted stock prices. As a result, when short-interest levels are high, managers have been shown to take actions to minimize the negative effect of high short interest on firms’ stock prices. Tax-avoidance activities may convey a signal of bad news (i.e., high stock price crash risk). We predict that, when short-interest levels are high, managers possess incentives to reduce firm tax avoidance in order to reduce the associated stock price crash risk. Consistent with this prediction, we find that short interest is negatively associated with subsequent tax-avoidance levels. This effect is incremental to other factors identified by prior research. We conclude that short selling significantly constrains corporate tax avoidance.
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As a result of the changes caused by the preparation of foods gradually passing out of the home into the hands of manufacturers, there has arisen an absolute need for a complete…
Abstract
As a result of the changes caused by the preparation of foods gradually passing out of the home into the hands of manufacturers, there has arisen an absolute need for a complete supervision of the public food supplies. A supervision which shall place some limit upon the substitution of cheaper and inferior methods and dangerous materials in place of the standard formerly used in our homes.
P.D. Wilson, R.S. Spraggs and S.P. Hopkins
The universal sensor interface chip (USIC) represents a complete signal processing capability for data acquisition systems designed to support a wide range of sensor applications…
Abstract
The universal sensor interface chip (USIC) represents a complete signal processing capability for data acquisition systems designed to support a wide range of sensor applications. Offers high performance with flexibility and requires only a small number of external components for many applications.
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Carlos M.P. Sousa, Christos Tsinopoulos, Ji Yan and Gabriel R.G. Benito
The aim of this research is twofold: (1) to investigate when the effect of R&D investment on New Product Development (NPD) performance peaks – the sweet spot and (2) to analyze…
Abstract
Purpose
The aim of this research is twofold: (1) to investigate when the effect of R&D investment on New Product Development (NPD) performance peaks – the sweet spot and (2) to analyze the influence of firms’ export activities on where that spot is. Drawing on the knowledge-based view (KBV), we argue that export intensity and export experience lead to differential effects on how R&D investments are converted into new products.
Design/methodology/approach
We test our conceptual framework using time lagged data and optimal-level analysis. The dataset consists of an unbalanced panel of 608,891 observations and 333,516 firms.
Findings
The results support the expected inverted U-shaped relationship between R&D investment and NPD performance. They also show moderating effects of export intensity and experience. Export intensity enhances innovation processes by enabling firms to stretch the points at which R&D investments eventually taper off. In contrast, export experience improves firms’ ability to convert R&D investments into NPD performance. Our results demonstrate that, all else equal, firms with relatively higher export experience can spend less on R&D and still achieve higher levels of NPD performance.
Originality/value
We contribute to the literature by investigating how export activities provide a valuable context for understanding the theoretical mechanisms that help explain the inverted U-shaped relationship between R&D investment and innovation. We show the effects of exporting activities on the precise points where the R&D investment–NPD performance relationship peaks, thereby identifying the optimal point within this nonlinear relationship.
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