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The purpose of this study was to validate the factors influencing perception of digital buyers (PDB), risk factors of digital buying (RFDB) and webrooming intention (WI) and also to examine the mediating role of WI between PDB and RFDB.

The antecedents of variables were validated using exploratory data analysis. The association between PDB and RFDB was established using structural equation modelling. Furthermore, the mediating role of WI is examined using the Sobel test.

The antecedents of PDB (digitization practice, credence preference, brand awareness and consciousness, product features, utilitarian behaviour, price and discount factors), RFDB (performance risk, socio-psychological risk, financial risk, aesthetic risk, time and return risk and perceived quality risk) and WI (perceived ease of online search, usefulness of online search, need for touch, socialization and webrooming attitude) were identified. PDB significantly and positively influences RFDB. There is a direct relationship between PDB and WI. WI and RFDB are positively correlated. WI partially mediates between PDB and RFDB.

The research outcome helps the multi-channel retailers to identify the digital platforms to find greater opportunity for customer engagement.

The study augments the body of literature on WI by exploring the interplay of PDB, RFDB and WI, which will help retail personnel to strategize operational practices.

This study aims to evaluate and compare the quality of work life (QWL) of nurses, in pre- and post-COVID-19 pandemic situations.

The study adopts a descriptive research design. Data were collected during the pre- and post-pandemic periods. The target sampling unit of the study comprises nurses working in Bangalore city, Karnataka, India. The minimum sample size was determined (Bartlett et al., 2001) as 385. The scale validation is carried out. The factors for the present study were explored using exploratory factor analysis and confirmed by confirmatory factor analysis. Model fitness (proposed measurement model) is ensured by using fit indices. The linear regression method was used to measure the level of QWL of nurses.

The present study noted that key factors that affects the QWL of nursing staff are work condition; work environment; work-life balance; compensation and reward; career development; job satisfaction and security; organization culture; relationship among co-workers and stress. Further, it is noticed that QWL of nurses pre-COVID-19 pandemic is 87.2%, while post-COVID-19 pandemic, it is 67%.

Present study can be extended to address the same research question by considering sampling unit such as therapist, technicians and sanitarians who have equally undergone tremendous pressure during pandemic.

The study outcome provides references for organizations engaged in health services to understand the extreme job conditions posed by pandemic. The constructive inspiration (physio-social and organizational support) reinforces the nurses to continue in their professions by decreasing negative impact.

The research paper extends the contributions of Hwang (2002), Nikeghbal et al. (2021), Howie–Esquivel et al. (2022) and Rania et al. (2023) and add to the existing body of the QWL literature. The outcome of the research records the prevailing conditions of pandemic and its effect on changes in work environment with specific reference to health-care sector.

This study aims to explore the mediating role of self-efficacy and the relationship between job satisfaction and employee commitment.

The study is designed based on social cognitive theory. To collect the data, survey method is used in the present study. Questionnaires were distributed to the 75 randomly selected textile industry registered and located in Bengaluru city, India. Employees of 71 organizations participated in the survey. Out of 700 employees who received the email survey, 452 valid responses were considered for the data analysis. To examine the defined research hypothesis, a structural equation model is used.

The mediating analysis explored that the direct effect is 0.700, the indirect effect is 0.1730 and the total effect is 0.8731; it indicated that self-efficacy mediates the relationship between job satisfaction and employee commitment. Research also reveals that there is a positive relationship between self-efficacy, employee commitment and job satisfaction of employees working in the textile industry. The proposed measurement model statistics are as follows: CMIN = 2.322; df = 49; GFI = 0.958; AGFI = 0.934; NFI = 0.943; RFI = 0.923; IFI = 0.967; TLI = 0.955; CFI = 0.966. All these indices were nearer to unity.

The research findings provide insights to the management, practitioners and employers about the status of job satisfaction, self-efficacy and commitment of employees in textile organizations which will help make the strategies to increase the overall performance of the organization by enhancing the levels of job satisfaction, self-efficacy and commitment of textile industry employees.

To the best of the authors’ knowledge, this is the first study that tests the relationship among self-efficacy, job satisfaction and the mediating effect of self-efficacy of employees in Indian textile industries.

The present study is intended to assess the risk factors associated with digital buying. Also aims to design and develop an instrument to assess the digital buyers risk factor score (DBRFS) in light of pandemic.

Present investigation uses a quantitative approach to achieve the stated objectives. The survey instrument for the purpose of assessing risk factors associated with digital buying was developed in two phases. The present study adopts theory of planned behaviour (TPB), built based on the theory of reasoned action (TRA). The data were collected and analysed considering 500 valid responses, sampling unit being digital buyers using social media platforms in tyre-II city of India. The data collection was undertaken between June 2021 and August 2021. The instrument is designed and validated using exploratory factor analysis (EFA) followed by confirmatory factor analysis (CFA).

The present research identified six perceived risk factors that are associated with digital buying; contractual risk, social risk, psychological risk, perceived quality risk, financial risk and time risk. The DBRFS of male is 3.7585, while female is 3.7137. Thus, risk taking by the male and female is at par. For the age group 15–30, DBRFS is 3.6761, while age group 31–45 noted as 3.7889 and for the 46–50 age groups it is measured as 3.9649.

The marketers are expected to have the knowledge about how people responds to the pandemic. The outcome of the research helps to understand consumer behaviour but disentangling consumer’s “black box” is challenging especially during global distress. The present study outcome helps the digital shopkeepers to respond positively to meet the needs of digital buying.

The scale development and to quantify the DBRFS. A deeper understanding of about digital consumers during pandemics will help digital shopkeepers to connect issues related digital buying.

This paper aims to design, develop and validate an instrument to measure employer branding by considering existing employee perceptions.

In this systematic research, the predominant factors of employer branding are identified through Pareto analysis; using structured questionnaire information and data collected from 423 employees. The number of items and dimensions was reduced by conducting exploratory factor analysis (EFA) and validated extracted dimensions using confirmatory factor analysis (CFA) using statistical software (SPSS-21). The designed scale was verified by applying relevant statistical techniques, including a multicollinearity test, construct validity, content validity, divergent validity, convergent validity and reliability test. Structural equation modeling (SEM) was performed using AMOS, to explore the interrelationship between the dimensions of the scale.

Considering the perception of existing employees, seven factors along with 24 items scale were designed and developed to measure the employer branding. The identified seven factors are; career development opportunities; compensation and benefits; corporate social responsibility; training and development; work environment; organizational culture; and work-life balance. The proposed model explains a total variance of 70.35% and the model fit indices are within the acceptable range, validity and statistical reliability are established for seven dimensions of employer branding.

Employer branding is studied from existing employee perspective by collecting responses from the employees of the IT sector only.

This validated scale is valuable for practitioners and academicians. The proposed dimensions in the scale may help practitioners explore the impact on the outcomes of organizations such as employee commitment, employee retention, employee satisfaction and total productivity. This novel instrument helps to measure employees' perception of their employers. Further, the authors identify the gaps and accordingly plan strategies to attract and retain the talented workforce.

The authors believe that this novel measuring instrument is comprehensive and the first of its kind. Employer branding has been modeled using SEM analysis by considering the perceptions of the present employees.

The global manufacturing industry is becoming more competitive. Munjal Showa, a shock absorber manufacturer in India, is using indigenous development of technology by incorporating concepts of lean manufacturing, total productive maintenance (TPM) and low cost automation techniques to increase their competitiveness. This new approach helps the company to reduce cost of manufacturing and to increase the productivity by reducing cycle time and down time. The aim of this paper is to offer an in depth study of the four phases of indigenous development of machines at Munjal Showa Ltd.

The paper offers an in depth study of the four phases of indigenous development of machines at Munjal Showa Ltd with the benefits and results.

Proper understanding of process requirements and tool designing in accordance with process requirement are the two major factors which help to down size the machine and to identify unnecessary parts. By applying these techniques on BC‐21 machine, Munjal Showa is able to reduce the space used by 68 percent, break downs by 93 percent, cycle time by 48 percent and an increase in productivity by 52 percent.

The paper is looking at only one company as an example which is a limitation and cannot be generalized for all industries.

Indigenous development enables company to reduce costs and service machines quickly as they themselves have developed the machines.

Physical fatigue of incumbents at the shop floor is considerably reduced by using concepts like cockpit layout and combining of processes on a single machine. Improves job satisfaction and productivity of shop floor employees.

In India, this is one of its kind initiatives taken up by the business excellence team at Munjal Showa Ltd.

There is currently a debate between NGOs and academia on the effectiveness of training microcredit recipients. One side suggests that merely supplying credit will stimulate entrepreneurial business. The other side proposes that training microcredit recipients in business skills will improve business performance and probably have other important effects. This study was undertaken with the cooperation Vietnam Women’s Union and PeaceTrees Vietnam. The purpose of this paper is to examine the effects of business training programmes for women microcredit recipients in rural areas of Vietnam.

Using a questionnaire administered to 120 women business owners in several communes in Quang Tri Province, data were collected in 2012 on their business training programmes, perceptions of their business performance, motivation, factors for success, and several other indicators.

The findings suggest that business training can improve microenterprise performance and has a number of other positive results, such as increasing motivation, success, and perceptions of entrepreneurs.

The research is limited by the nature of the sample and sample size. Future research should focus on women entrepreneurs in other parts of Vietnam, other developing countries, and on male entrepreneurs, to help understand differences between regions, countries, and gender.

This paper provides empirical evidence to support the argument that business training is effective in improving the performance of microenterprises.

The global manufacturing industry is becoming more competitive. Munjal Showa, a shock absorber manufacturer in India, is using indigenous development of lean machines by incorporating concepts of lean manufacturing and low-cost automation techniques to increase their competitiveness. This new approach has helped the company to reduce cost of manufacturing and to increase productivity by reducing cycle time and down time. The purpose of this paper is to offer an in depth study of how at Munjal Showa Ltd lean machines are being developed and manufactured. This paper explores how a cumbersome machine was transformed into a lean machine.

This paper explores how a cumbersome machine was transformed into a lean machine.

This new approach has helped the company to reduce cost of manufacturing and to increase productivity by reducing cycle time and down time.

The paper discusses the process of converting one cumbersome machine to a lean machine.

Creativity before capital. In lean, team brainstorming of ideas and solutions is emphasized instead of spending large sums of money on capital expenditures

The cockpit model eases pressure of incumbents on the shop floor.

The concepts espoused in the paper has increased productivity by 3.45 times and reduced costs.

The purpose of this paper is to identify the main factors that explained the shopping motivations among Portuguese consumers and to categorize possible groups based on those dimensions. The paper also intends to confirm the results obtained in previous studies carried out in the USA, applying their measure instruments to a sample of young adult Portuguese consumers.

The authors performed a quantitative analysis by means of a personal survey using a sample of Portuguese undergraduate students. Principal axis factoring and cluster analysis were carried out to identify main dimensions in shopping motivations and categorize shopper groups.

The paper identifies seven shopping dimensions: “Pleasure and gratification shopping”, “Idea Shopping”, “Social Shopping”, “Role shopping”, “Value Shopping”, “Achievement” and “Efficiency”. Based on these factors, the paper finds five groups of consumers: “Social shopper”, “Dynamic Shopper”, “Pragmatic Shopper”, “Moderate shopper” and “Involved Shopper”. The findings on the whole confirm the results obtained in previous studies carried out in the USA. This fact contributes to the validation of this motivations framework showing its application on different contexts.

The paper may contribute to the knowledge of the South European consumer, and states some implications for the international retail chains that work, or intend to work, in this region. Based on the shopper groups, the paper suggests some marketing communication strategies and tactics for retailers.

The results confirm the results obtained in the USA by Arnold and Reynolds and Kim. These findings demonstrate the international applicability of those authors' scales. The paper also proposes a new Portuguese young adult consumer profile based on hedonistic and utilitarian shopping motivations.