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Manufacturing enterprises have started to offer the “outcome” derived from machines with the help of outcome-based contracts (OBCs). Offering OBCs leads to benefits such as increased revenues, stronger customer relationships and sustainability. However, implementing OBCs requires critical capabilities. Existing literature has focused on identifying these necessary capabilities, but the prioritization and interrelationships among them remain unexplored. This study aims to address this gap.

Our study employs a hybrid analytical hierarchy process and interpretative structural modeling approach to prioritize and map interrelationships among OBC-related capabilities within small and medium-sized enterprises (SMEs).

The findings highlight the importance of digitalization capabilities such as data privacy and security, remote monitoring, and data analytics; and organizational and governance capabilities, including quantifying, controlling, and monitoring risks, teamwork, and leadership, are highlighted.

We quantitatively prioritize OBC capabilities and establish their level-wise structural interrelationships, which will facilitate a more effective and efficient implementation of OBCs. Due to the emergent nature of OBCs, our study could identify just one SME case company meeting our selection criteria.

Existing OBC literature focusses on the design of OBCs in large companies. Similarly, earlier capability-related OBC literature is oriented toward identifying the OBC capabilities to perform specific functions. However, in the current study, we propose a systematic decision-making approach that comprehensively prioritizes and identifies the interrelationships among the capabilities necessary to provide OBCs, thus complementing the existing scientific literature on OBCs. In addition, we focus on SMEs, that have specific limitations and characteristics.

COVID-19 pandemic interrupted global supply chains (SCs) affecting both developed and developing countries. In context of the COVID-19 pandemic, numerous studies were conducted on sustainable supply chain (SSC) in emerging markets (EMs). However, the contributions of these studies require to be systematically reviewed to provide a platform of knowledge. The purpose of this review is to systematically explore the relevant literature on SSC management during the COVID-19 pandemic in EMs.

The authors applied Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework to perform a systematic literature review. Scopus database was used to extract the relevant literature, and 51 journal articles along with 5 conference proceedings were included in the study.

This study identified the major contents along with four different themes, which are the impacts of COVID-19 on the SC, recovery strategies to alleviate the adverse impacts of COVID-19, sustainable practices to improve SC performance and resilience activities to assure firms' survivability. Furthermore, the research reveals that interview/survey/case study–based research and review articles focusing on various industries have dominated the field of SSC management in the context of EMs.

This research enriches the literature by providing an overall scenario of SSC during the COVID-19 pandemic in the context of emerging economies.

This study comprehensively reviews the Fourth Industrial Revolution, which refers to Industry 4.0 (IR 4.0) applications in small and medium enterprises (SMEs). Multinational companies and big corporations have the capacity and resources to implement IR 4.0, but SMEs are limited due to financial constraints, expertise and lack of resources. Even so, IR 4.0 is required as technologies evolve and market demand has changed how firms do business.

To uncover the potential of IR 4.0 and critical determinants of SMEs’ adoption of IR 4.0, this study presents a bibliometric analysis to evaluate the current research streams in IR 4.0 adoption among SMEs through bibliographic coupling. Furthermore, this review provides a glimpse of the future by analyzing prospective trends on IR 4.0 in SMEs.

Bibliographic coupling produces five clusters: (1) challenges and barriers in IR 4.0 implementation among SMEs, (2) technological adoption of IR 4.0, (3) opportunities and benefits of IR 4.0, (4) business model innovation and (5) implication of IR 4.0 on SMEs technologies. On the contrary, co-word analysis produces three clusters: (1) technologies in IR 4.0, (2) strategy and management of IR 4.0 among SMEs and (3) IR 4.0 model for SMEs.

Implications are directly related to business owners, policymakers and technology developers meeting the needs of the industry and SMEs, which are the focus of this review.

The findings contribute significantly to the body of knowledge by presenting a state-of-the-art science mapping approach to uncover the knowledge structure and intellectual linkage of IR 4.0 adoption within SMEs.